 HP Photosmart Essential 3.5 & Windows Vista |
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BleepingComputer.com > Security > HijackThis Logs and Virus/Trojan/Spyware/Malware Removal > Misplaced HJT Logs
  Oct 23 2009, 07:34 PM
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 New Member  Group: Members Posts: 11 Joined: 2-October 09 From: Gaithersburg, MD USA Member No.: 385,527  |
My computer model is Dell Inspiron D530
I am running Vista Business, Service Pack 2. My printer is HP Photosmart C5580 I have been using computers since 1979, I am 53 years old. So I would say I'm an intermediate computer user. I have 2 issues that I need help with. 1) I have an HP Photosmart C5580 All-in-one printer scanner copier. It came with a program called Photosmart Essential 3.5. I cannot access the program. The HP techs have re-installed and un-installed the program probably 5 times now. They are at wits end. They feel that it must be a Dell-Vista Bus. OS incompatibility issue and told me to call Dell Support. I also had trouble installing Adobe from the Adobe website. Apparently the Photosmart Essential 3.5 program needs adobe to run. 2) My 22 yro college daughter installed a program called LimeWire on my machine when she was home for a visit. This program has put all kinds of Porn website links on my system. I have tried to uninstall this program several times, but there are 3 files that can not be deleted, they are unpack200.exe, exenowindow.exe and uninstall.exe I called Dell support, but they wanted $169 to fix these issues. I cannot afford to pay that price, so they suggested I use Dell support online. Any help would be truly appreciated. Thanks in advance, Angi -------------------- I hope you have a great day today and an even better day tomorrow! :-) Click on my banner to visit my site some day when you're bored! LOL!  |
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Posts in this topic
absolutelyangi HP Photosmart Essential 3.5 & Windows Vista Oct 23 2009, 07:34 PM
garmanma If all you need is a pdf reader I would forgo Adob... Oct 24 2009, 11:45 AM absolutelyangi Mark,
I've already run Revo, those 3 files st... Oct 24 2009, 12:49 PM absolutelyangi Here is my HJT log:
Logfile of Trend Micro Hijack... Oct 24 2009, 02:18 PM
garmanma I'm sorry I should have been more detailed in ... Oct 24 2009, 05:40 PM  |
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