Welcome to BC
We Need to check for Rootkits with RootRepeal- Download RootRepeal from the following location and save it to your desktop.
- Direct Download (Recommended)
- Zip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
- Rar Mirrors - Only if you know what a RAR is and can extract it.
- Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
- Open
on your desktop.
- Click the
tab.
- Click the
button.
- Check all seven boxes:

- Push Ok
- Check the box for your main system drive (Usually C:), and press Ok.
- Allow RootRepeal to run a scan of your system. This may take some time.
- Once the scan completes, push the
button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
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Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High
Also try: right-click on rootrepeal.exe and rename it to
tatertot.scr
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Please download
Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2- This tool will create a diagnostic report
- Double-click on Win32kDiag.exe to run and let it finish.
- When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
- A file called Win32kDiag.txt should be created on your Desktop.
- Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
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Go to

>
Run..., then copy and paste this command into the open box:
cmd
Click
OK.
At the command prompt
C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called
log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.