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> Machine is extremely slow with high CPU and PF Usage, Could you please help to remove any virus/trojan/spyware/malware
thewall
post Nov 12 2009, 11:18 AM
Post #46


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You're welcome for the help, and we received the file. I was hoping some of the things we were checking would resolve into what was causing the problems but so far nothing is showing up. Let's try another scan:


When you run this uncheck Remove Found Threats I would like to look at anything it may find before it deletes them.


I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push


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All donations go directly to the helper

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Kshil
post Nov 12 2009, 11:33 PM
Post #47


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ESET Online Scanner

No threats found

Scanned Files: 154051

Infcetd Files: 0

Cleaned Files: 0

Total Action Time: 03:12:29

Scan Status: Fineshed
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Kshil
post Nov 13 2009, 06:51 AM
Post #48


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I missed out following points.

Though ESET scan result shows no infection, I found clicking on link Manage Quarantine, there are 4 files shown, see the attached screenshot.

First 2 files still being shown in the mentioned folders (ExampleBatch_f12x9pre.xls)

Last 2 files (desktop.ini and MHv1.3.exe) I couldn't find in the directory mentioned.

Do you think anything is wrong?

Attached File(s)
Attached File  ESET_1311.zip ( 64.73k ) Number of downloads: 2
 
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Kshil
post Nov 13 2009, 02:42 PM
Post #49


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Some more strange things started happening suddenly.

I am getting symantec firewall prompt stating Program Explorer.EXE from path C:\WINDOWS\ is trying to access internet and ask me what I want to do, the default recommendation is "Automatically Configure Internet Access" but as I never seen this before I am not accepting that rather chosen 'Block Once' always.

Also constantly Symantec Firewall pops up with 'New Network Detected". This screen used to come only once just after connecting to internet and I chose 'trusted Network' but don't know why it's behaviour has changed suddenly.

Please advise.
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thewall
post Nov 13 2009, 05:33 PM
Post #50


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I don't know anything about Symantec firewall as I have never messed with it. The normal path for Explorer.exe is C:\Windows but I have no clue why Symantec would be trying to block it. If you are blocking Explorer.exe then you shouldn't be seeing a lot of your normal features such as the desktop.


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All donations go directly to the helper

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Kshil
post Nov 14 2009, 04:58 AM
Post #51


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Actually I am not blocking Explorer.EXE, I am rather blocking Explorer.EXE to access the internet as the rationale is not clear to me why explorer.EXE would be tryin to connect internet. Also it prompts to configure iexporer in such a way that this connection can be made always, for some unknown reason that I fail to understand.

My explorer is running and everything is in place so it's not clear why it needs internet access and with whom it wants to connect.

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thewall
post Nov 14 2009, 10:06 AM
Post #52


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Thiat's discussed in the following link from a couple of years ago. See if it clears up what is going on.

http://www.pctools.com/forum/archive/index.php/t-45838.html


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Kshil
post Nov 16 2009, 04:31 PM
Post #53


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Thanks for the link, I read and understand.

I hope you are not waiting for something from me now.

If yes, let me know.
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thewall
post Nov 16 2009, 05:07 PM
Post #54


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I have had someone else looking over the GMER logs and that is the reason there was so many questions asked. At this time we don't see anything that is Malware related.

I really would like to be able to say more than this after all we have done but you may be looking at some kind of disk problem or some of your other software. The only thing that comes to mind is using something like StartUpLite where only the needed program are running at startup and see if that makes a difference. If it did then you could start with one at a time seeing if you could find a program which was at fault. I don't advise go around the Internet without an antivirus up and running buy you might even try to disable your Symantec and work offline to eliminate any issues with it. I have no idea if that is what it is but sometimes through a process of elimination you can find the solution if it is not hardware related. If it was then you would need to talk to somebody who knows more about that end of it.




--------------------
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All donations go directly to the helper

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Kshil
post Nov 17 2009, 05:25 AM
Post #55


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Hi thewall,

I don't see life in binary that means believing the world around us can have only 2 states 'Success' or 'failure'. So when we concluded after more than a month with 55 posts that no malware is found in my PC, it's more than enough to me and I have no appropriate words to thank you for your time and efforts.

In my office people already suggested to change the hard disk as it creates some abnormal sounds but again you know for them in the earth the only solution is formatting or replacing hardwares. I don't have any problem doing that but I needed a justification of doing that and you with your vast knowledge has provided me that.

More of software, my intution says it's hardware and this lot of T61 had many instances of hard disk and network card failures. So can you refer me some forum like this who can identify where the problem could be. Otherwise may be one by one I have to replace all parts of my laptop to find out the problem.

Thanks for the startuplite, I started using that.

I would surely be back in this forum in future as this is great place to learn many things.

For now I think, we can close this thread if you don't think otherwise.

Once again my most sincere thanks for all your helps
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thewall
post Nov 17 2009, 07:32 PM
Post #56


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Group: HJT Team
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Thank you for the kind post, you have been a pleasure to work with and I really do hope you get everything straightened out.

It could very well be that this is a hardware problem. Symptoms are often interchangeable with the issues that we face. Malware cam mimic hardware and software issues and vice versa so it becomes as I said in my last post a process of elimination.


Here is the LINK to our Internal Hardware forum and if you have specific questions they should be able to help you there.


I believe we can go ahead and remove ComboFix and GMER since you won't need them now and if you did in the future you would want updated versions because these programs are changing rapidly.



Uninstall Combofix
  • Press the Windows Key + R on your keyboard.
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    <Notice the space between the "x" and "/".>

  • The following will implement some very important cleanup procedures as well as reset System Restore points.



You can just delete GMER from your desktop.




If you get everything straightened out or even if you wind up doing a reinstall send me a PM and I will give you a list of preventive programs you can use to help you in the future.


Best of luck to you smile.gif




thewall






--------------------
If I have helped you then please consider donating so I can continue the fight against malware
All donations go directly to the helper

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thewall
post Nov 20 2009, 10:16 AM
Post #57


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******

Group: HJT Team
Posts: 4,398
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Member No.: 137,685



This Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.


--------------------
If I have helped you then please consider donating so I can continue the fight against malware
All donations go directly to the helper

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