Help
Posted 28 July 2005 - 06:30 AM
I have tried everything to get rid of this program or whatever it is off my system. I need help in removing it cause it is very anoying it just keeps popping up I have 4 spyware programs running and that doesn't do it I am also running Avast antivirus, and xp pro for my os. Please help
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Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
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mms.tjcq2.com I have tried everything
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#2
- Malware Expert
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- Group: Malware Response Team
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- Joined: 28-January 05
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Posted 28 July 2005 - 08:29 PM
Hello kermitknight and welcome to the BC malware forum. To start with, we need a complete HijackThis (HJT) log file to be able to analyze what is happening on your computer. If you do not have a copy of HijackThis or do not have the latest version (1.99.1) then download it from here: Double-click on the file you just downloaded and click on the UnZip button to install the program. It will be installed to the C:\Program Files\HijackThis\ folder by default.
Boot normally (if you re using MsConfig then turn it off first), start HijackThis and click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.
POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.
I will review your log when it comes in.
DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL I CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER
OT
Boot normally (if you re using MsConfig then turn it off first), start HijackThis and click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.
POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.
I will review your log when it comes in.
DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL I CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER
OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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