BleepingComputer.com: Spyware Doctor Starter Edition Issues

Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Page 1 of 1

You cannot start a new topic
This topic is locked

Spyware Doctor Starter Edition Issues Piece of CRAP!!!

#1 ComputerNutjob

Member

Group: Banned
Posts: 125
Joined: 07-May 09
Gender:Male

Posted 03 October 2009 - 05:34 PM

Hello, I just downloaded Spyware Doctor, the free Starter Edition, And now, every time I try to start it, it says " The malware removal databases for Spyware Doctor have not been installed and must be downloaded before the product can be used. Please run Smart Update to download the malware removal database now." The first time, it downloaded them from PC Tools,, but failed to load them into the product, and asked me to try again. Now every time afterwards when I run smart update it says " Your product is up-to-date! Please click "Finish" to close Smart Update" but it still says it needs to be updated. *** in PC Tools crap.

EDIT~ Omitted Profanity

This post has been edited by Pandy: 03 October 2009 - 10:01 PM

#2 ComputerNutjob

Member

Group: Banned
Posts: 125
Joined: 07-May 09
Gender:Male

Posted 05 October 2009 - 12:49 AM

Nobody's gonna help?

#3 Queen-Evie

Official Bleepin' Bama Belle

Group: Moderator
Posts: 4,306
Joined: 24-February 07
Gender:Not Telling
Location:Tuscaloosa, Alabama

Posted 05 October 2009 - 08:38 AM

Download and install Revo Uninstaller
After installation, use it to uninstall Spyware Doctor.
You'll be presented with 4 options: Choose Advanced mode.
This will search for leftover files and registry keys that may linger. Revo Uninstaller is more thorough than the Windows uninstaller, which may leave these leftovers on your system.
Follow the prompts.

After the uninstall, reinstall Spyware Doctor to see if that solves the problem.

BleepingComputer.com Message Board Rules which everyone should read BEFORE making a first post

#4 ComputerNutjob

Member

Group: Banned
Posts: 125
Joined: 07-May 09
Gender:Male

Posted 05 October 2009 - 06:47 PM

Okay... Its running... I deleted the bolded items, and I'll now restart, uninstall Revo, and then install Spyware doctor again.

#5 ComputerNutjob

Member

Group: Banned
Posts: 125
Joined: 07-May 09
Gender:Male

Posted 05 October 2009 - 07:18 PM

Alright, its installed, everything is working fine, but the problems always happen after a reboot, so I'm gonna go ahead and restart it.

#6 ComputerNutjob

Member

Group: Banned
Posts: 125
Joined: 07-May 09
Gender:Male

Posted 05 October 2009 - 07:45 PM

Yep, I rebooted, and all the issues are back.

#7 ComputerNutjob

Member

Group: Banned
Posts: 125
Joined: 07-May 09
Gender:Male

Posted 06 October 2009 - 07:58 PM

...I'm waiting!

#8 ComputerNutjob

Member

Group: Banned
Posts: 125
Joined: 07-May 09
Gender:Male

Posted 06 October 2009 - 10:14 PM

Oh screw it, I'll just reinstall Ad Aware.

#9 Pandy

Bleepin' GloMod

Group: Global Moderator
Posts: 9,496
Joined: 11-April 04
Gender:Female
Location:Whence I came

Posted 07 October 2009 - 08:03 PM

This topic is hereby closed.

Do not anticipate trouble, or worry about what may never happen. Keep in the sunlight.Hide not your talents. They for use were made. What's a sundial in the shade?~Benjamin Franklin I am a Bleeping Computer fan! Are you? Like us on Facebook Follow us on Twitter