I'm a bit confused. You say you go to Start menu/Programs. Were you looking for it there so you could UNINSTALL from there?
We need to establish which version of Messenger you have.
Click on My Computer from your desktop OR in your Start Menu.
Next click on Local Disk (C:)
Open up Program Files.
Scroll through the list. Do you see a folder named Messenger?
Also look for Windows Live folder and MSN Messenger folder.
The messenger folder is associated with MSN Messenger. This is included as a part of Windows XP.
It's one of the older versions, and if you attempted to use it, you'll get a notice that it has to be upgraded first. It's best to leave this one alone and not do anything with it.
MSN Messenger was used for previous upgraded versions of the program.
Windows Live is the newest incarnation of Windows applications, which includes Windows Live Messenger. This has replaced MSN Messenger.
IF you see Windows Live folder in All Programs, open it up. If there is a Messenger sub-folder, you do indeed have WLM installed. This can be uninstalled.
This post has been edited by Queen-Evie: 08 October 2009 - 04:17 PM