BleepingComputer.com: HJT Log

Having trouble removing the BHO: CeresObj. It keeps regenerating which makes me think there are some additional malicous processes running here that I'm not aware of. Please advise. Thanks



Logfile of HijackThis v1.99.1
Scan saved at 4:21:05 PM, on 7/25/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\regsvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\MSTask.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\System32\mspmspsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\APPIAN\HV98\desk98.exe
C:\Program Files\APPIAN\HV98\viewport.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\windows\system32\rnvewtxf.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ABBYY Lingvo\LvAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\3DEXTHLP.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\blp\Wintrv\wintrv.exe
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\blp\API\dde\BLP.EXE
C:\blp\API\bbcomm.exe
C:\blp\API\MeterTrayTool.exe
C:\Program Files\ABBYY Lingvo\Lingvo32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
\Server1\Heavy\public\files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://online.wsj.com/home/us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\ceres.dll
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\system32\NZDD.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AppianDesktopManager] C:\Program Files\APPIAN\HV98\desk98.exe
O4 - HKLM\..\Run: [AppianViewport] C:\Program Files\APPIAN\HV98\viewport.exe
O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\Program Files\Real\RealJukebox\tsystray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [rnvewtxf] c:\windows\system32\rnvewtxf.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: ABBYY Lingvo 7.0 Launcher.lnk = C:\Program Files\ABBYY Lingvo\LvAgent.exe
O4 - Global Startup: Bloomberg Routes.pif = C:\BLPROUTEADD.BAT
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Power Search - res://C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll//iemenu
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {2A465934-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Basic\Copernic.exe
O9 - Extra 'Tools' menuitem: Launch Copernic 2001 - {2A465934-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Basic\Copernic.exe
O9 - Extra button: Copernic - {2A465936-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Basic\Copernic.exe
O9 - Extra button: Translate - {99EFB53C-C965-43CF-9F45-52242D134187} - file://C:\Program Files\Copernic 2001 Basic\Translate.htm
O9 - Extra 'Tools' menuitem: &Translate Using Gist-In-Time - {99EFB53C-C965-43CF-9F45-52242D134187} - file://C:\Program Files\Copernic 2001 Basic\Translate.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE (file missing)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/public/investor/v11/investor.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Providence.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Providence.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Providence.local
O18 - Protocol: fdstp2 - {EDA30510-6AD8-11D2-A1A4-00805F0F0690} - C:\FACTSET\FDSTP.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Hello mdreon and welcome to the BC malware forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:

• Restart the computer.
  
• As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  
• Use the arrow keys to select the Safe Mode menu item.
  
• Press the Enter key.

Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\ceres.dll
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\system32\NZDD.DLL
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [rnvewtxf] c:\windows\system32\rnvewtxf.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O8 - Extra context menu item: Power Search - res://C:\PROGRA~1\COMMON~1\MSIETS\msielink.dll//iemenu

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:

• Click Start.
  
• Open My Computer.
  
• Select the Tools menu and click Folder Options.
  
• Select the View tab.
  
• Under the Hidden files and folders heading select Show hidden files and folders.
  
• Uncheck the Hide file extensions for known types option.
  
• Uncheck the Hide protected operating system files (recommended) option.
  
• Click Yes to confirm.
  
• Click OK.

Find the following files/folders and delete them (don't worry if they are already gone):

C:\WINDOWS\ceres.dll
C:\WINDOWS\dsr.dll
C:\WINDOWS\dinst.exe
C:\WINDOWS\system32\NZDD.DLL
c:\windows\system32\rnvewtxf.exe
C:\PROGRAM FILES\COMMON FILES\MSIETS\ <--folder

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:

Bitdefender <<<Add a check by 'Autoclean'.
RAV <<<Add a check by 'Autoclean', leave everything else as is.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings

If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #7

AdAware SE v1.06

Download, install, update, configure and run a scan with Ad-aware SE v1.06:

• Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  
• Close ALL windows except Ad-Aware SE.
  
• Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  
• Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
  • In the ‘General’ window make sure the following are selected in green:
    • Under Safety:
      • Automatically save log-file
      
      
    • Automatically quarantine objects prior to removal
      
    • Safe Mode (always request confirmation)
    
    
  • Under Definitions:
    • Prompt to update outdated definitions - set the number of days
  
  
• Click on the ‘Scanning’ button on the left and select in green:
  • Under Driver, Folders & Files:
    • Scan Within Archives
    
    
  • Under Select drives & folders to scan:
    • choose all hard drives
    
    
  • Under Memory & Registry: all green
    • Scan Active Processes
      
    • Scan Registry
      
    • Deep Scan Registry
      
    • Scan my IE favorites for banned URL’s
      
    • Scan my Hosts file
  
  
• Click on the ‘Advanced’ button on the left and select in green:
  • Under Shell Integration:
    • Move deleted files to recycle bin
    
    
  • Under Logfile Detail Level: all green
    • include addtional object information
      
    • DESELECT - include negligible objects information
      
    • include environment information
    
    
  • Under Alternate Data Streams:
    • Don't log streams smaller than 0 bytes
      
    • Don't log ADS with the following names: CA_INOCULATEIT
  
  
• Click the ‘Tweak’ button and select in green:
  • Under ‘Scanning Engine’:
    • Unload recognized processes during scanning
      
    • Scan registry for all users instead of current user only
    
    
  • Under ‘Cleaning Engine’:
    • Let Windows remove files in use at next reboot
    
    
  • Under Log Files:
    • Include basic Ad-aware SE settings in logfile
      
    • Include additional Ad-aware SE settings in logfile
      
    • Please do not check: Include Module list in logfile
  
  
• Click on ‘Proceed’ to save the settings.
  
• Click ‘Start’
  
• Choose 'Perform Full System Scan'
  
• DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  
• Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  
• If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  
• Right-click on the list and choose Select All
  
• Click the Next button to finish removing the items that were found
  
• When finished, REBOOT to complete the removal of what Ad-Aware SE found

Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT

Thanks, I did everything you told me to do and all is clear.

Hi mdreon. Glad to hear it. We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

• SpywareBlaster to help prevent spyware from installing in the first place.
  
• SpywareGuard to catch and block spyware before it can execute.
  
• IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

You should also have a good firewall. Here are 3 free ones available for personal use:

• Sygate Personal Firewall
  
• Kerio Personal Firewall
  
• ZoneAlarm

and a good antivirus like the one you are currently using. It is critical to have both a firewall and an anti-virus application and to keep them updated.

To keep your operating system up to date visit

• Microsoft Windows Update

monthly. And to keep your system clean run these free malware scanners

• AdAware SE Personal
  
  
• Spybot Search & Destroy

weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Now that your malware issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Have a safe and happy computing day!

OT