BleepingComputer.com: cant get past "windows ME" screen

I have an old gateway desktop and it gets stuck on the "windows ME" splash screen. i think i posted this topic a while ago, but never got it fixed. and i cant find my posts. in any event. does anyone have suggestions as to where to start?

i remember going into safe mode and restore the computer to an earlier date to no avail. that's about all i remember.

thanks

ok good you can go into safe mode
in safe mode go START>MSCONFIG>and in the first menu
click on selective startup and unclick every option there

then click on advanced and unclick every thing there

go to OK and then press OK again and it will say do you want to restart ? press yes

ok, i tried it.... no luck. it still hangs up @ the splash screen.

do you have anti virus and anti spyware on the computer
if the update defs are not to old i would scan the computer

also go to C: drive
you should see a BOOTLOG.TXT
if you dont then go to TOOLS>folder options>view> and then select :show hidden files and folders.

post the boot log on here(transfer with floppy disk)

before i continue, i want to correct myself. in my topic i wrote "pass". what i meant was "PAST".

now, with that out of the way...


i ran norton's (i'm sure the defs are outdated) and it found nothing.



here is the BOOTLOG file:



[00001F27] Loading Vxd = VMM
[00001F38] LoadSuccess = VMM
[00001F39] Loading Vxd = vmouse
[00001F38] LoadSuccess = vmouse
[00001F38] Loading Vxd = configmg
[00001F38] LoadSuccess = configmg
[00001F38] Loading Vxd = vpowerd
[00001F38] LoadSuccess = vpowerd
[00001F38] Loading Vxd = vwin32
[00001F39] LoadSuccess = vwin32
[00001F38] Loading Vxd = vfbackup
[00001F38] LoadSuccess = vfbackup
[00001F38] Loading Vxd = vcomm
[00001F38] LoadSuccess = vcomm
[00001F3A] Loading Vxd = C:\WINDOWS\system\VMM32\ifsmgr.VXD
[00001F3B] LoadSuccess = C:\WINDOWS\system\VMM32\ifsmgr.VXD
[00001F38] Loading Vxd = ios
[00001F38] LoadSuccess = ios
[00001F38] Loading Vxd = vfat
[00001F38] LoadSuccess = vfat
[00001F38] Loading Vxd = vcache
[00001F38] LoadSuccess = vcache
[00001F38] Loading Vxd = vcond
[00001F39] LoadSuccess = vcond
[00001F38] Loading Vxd = int13
[00001F38] LoadSuccess = int13
[00001F38] Loading Vxd = vxdldr
[00001F38] LoadSuccess = vxdldr
[00001F38] Loading Vxd = vdef
[00001F38] LoadSuccess = vdef
[00001F38] Loading Vxd = dynapage
[00001F38] LoadSuccess = dynapage
[00001F38] Loading Vxd = reboot
[00001F39] LoadSuccess = reboot
[00001F38] Loading Vxd = vsd
[00001F38] LoadSuccess = vsd
[00001F38] Loading Vxd = parity
[00001F38] LoadSuccess = parity
[00001F38] Loading Vxd = biosxlat
[00001F38] LoadSuccess = biosxlat
[00001F38] Loading Vxd = vmcpd
[00001F38] LoadSuccess = vmcpd
[00001F38] Loading Vxd = vkd
[00001F38] LoadSuccess = vkd
[00001F38] Loading Vxd = vdd
[00001F38] LoadSuccess = vdd
[00001F39] Loading Vxd = ebios
[00001F38] LoadSuccess = ebios
[00001F38] Loading Vxd = vtdapi
[00001F38] LoadSuccess = vtdapi
[00001F38] Loading Vxd = vmpoll
[00001F38] LoadSuccess = vmpoll
[00001F38] Loading Vxd = DOSMGR
[00001F38] LoadSuccess = DOSMGR
[00001F38] Loading Vxd = NTKERN
[00001F38] LoadSuccess = NTKERN
[00001F38] Loading Vxd = PAGESWAP
[00001F38] LoadSuccess = PAGESWAP
[00001F38] Loading Vxd = SHELL
[00001F38] LoadSuccess = SHELL
[00001F38] Loading Vxd = UDF
[00001F38] LoadSuccess = UDF
[00001F38] Loading Vxd = V86MMGR
[00001F38] LoadSuccess = V86MMGR
[00001F38] Loading Vxd = VCD
[00001F38] LoadSuccess = VCD
[00001F38] Loading Vxd = VDMAD
[00001F38] LoadSuccess = VDMAD
[00001F38] Loading Vxd = VPD
[00001F39] LoadSuccess = VPD
[00001F38] Loading Vxd = VPICD
[00001F38] LoadSuccess = VPICD
[00001F38] Loading Vxd = VTD
[00001F38] LoadSuccess = VTD
[00001F38] Loading Vxd = VXDMON
[00001F38] LoadSuccess = VXDMON
[00001F38] SYSCRITINIT = VMM
[00001F38] SYSCRITINITSUCCESS = VMM
[00001F38] SYSCRITINIT = VCACHE
[00001F39] SYSCRITINITSUCCESS = VCACHE
[00001F39] SYSCRITINIT = VPOWERD
[00001F39] SYSCRITINITSUCCESS = VPOWERD
[00001F39] SYSCRITINIT = VPICD
[00001F3A] SYSCRITINITSUCCESS = VPICD
[00001F3A] SYSCRITINIT = VTD
[00001F3A] SYSCRITINITSUCCESS = VTD
[00001F3A] SYSCRITINIT = VWIN32
[00001F3A] SYSCRITINITSUCCESS = VWIN32
[00001F3A] SYSCRITINIT = VXDLDR
[00001F3A] SYSCRITINITSUCCESS = VXDLDR
[00001F3A] SYSCRITINIT = NTKERN
[00001F3A] SYSCRITINITSUCCESS = NTKERN
[00001F3A] SYSCRITINIT = CONFIGMG
[00001F3A] SYSCRITINITSUCCESS = CONFIGMG
[00001F3A] SYSCRITINIT = IOS
[00001F3A] SYSCRITINITSUCCESS = IOS
[00001F3B] SYSCRITINIT = PAGEFILE
[00001F3B] SYSCRITINITSUCCESS = PAGEFILE
[00001F3B] SYSCRITINIT = PAGESWAP
[00001F3B] SYSCRITINITSUCCESS = PAGESWAP
[00001F3B] SYSCRITINIT = PARITY
[00001F3B] SYSCRITINITSUCCESS = PARITY
[00001F3B] SYSCRITINIT = REBOOT
[00001F3B] SYSCRITINITSUCCESS = REBOOT
[00001F3B] SYSCRITINIT = EBIOS
[00001F3B] SYSCRITINITSUCCESS = EBIOS
[00001F3B] SYSCRITINIT = VDD
[00001F3B] SYSCRITINITSUCCESS = VDD
[00001F3B] SYSCRITINIT = VSD
[00001F3B] SYSCRITINITSUCCESS = VSD
[00001F3B] SYSCRITINIT = VCD
[00001F3B] SYSCRITINITSUCCESS = VCD
[00001F3C] SYSCRITINIT = VMOUSE
[00001F3C] SYSCRITINITSUCCESS = VMOUSE
[00001F3C] SYSCRITINIT = VKD
[00001F3C] SYSCRITINITSUCCESS = VKD
[00001F3C] SYSCRITINIT = VPD
[00001F3C] SYSCRITINITSUCCESS = VPD
[00001F3C] SYSCRITINIT = INT13
[00001F3C] SYSCRITINITSUCCESS = INT13
[00001F3C] SYSCRITINIT = VMCPD
[00001F3C] SYSCRITINITSUCCESS = VMCPD
[00001F3C] SYSCRITINIT = BIOSXLAT
[00001F3C] SYSCRITINITSUCCESS = BIOSXLAT
[00001F3D] SYSCRITINIT = DOSMGR
[00001F3D] SYSCRITINITSUCCESS = DOSMGR
[00001F3D] SYSCRITINIT = VMPOLL
[00001F3D] SYSCRITINITSUCCESS = VMPOLL
[00001F3D] SYSCRITINIT = VCOMM
[00001F3D] SYSCRITINITSUCCESS = VCOMM
[00001F3D] SYSCRITINIT = VCOND
[00001F3D] SYSCRITINITSUCCESS = VCOND
[00001F3D] SYSCRITINIT = VTDAPI
[00001F3D] SYSCRITINITSUCCESS = VTDAPI
[00001F3D] SYSCRITINIT = VXDMON
[00001F3D] SYSCRITINITSUCCESS = VXDMON
[00001F3D] SYSCRITINIT = VDMAD
[00001F3D] SYSCRITINITSUCCESS = VDMAD
[00001F3D] SYSCRITINIT = V86MMGR
[00001F3D] SYSCRITINITSUCCESS = V86MMGR
[00001F3D] SYSCRITINIT = VFAT
[00001F3E] SYSCRITINITSUCCESS = VFAT
[00001F3E] SYSCRITINIT = VDEF
[00001F3E] SYSCRITINITSUCCESS = VDEF
[00001F3E] SYSCRITINIT = UDF
[00001F3E] SYSCRITINITSUCCESS = UDF
[00001F3E] SYSCRITINIT = IFSMGR
[00001F3E] SYSCRITINITSUCCESS = IFSMGR
[00001F3E] SYSCRITINIT = VFBACKUP
[00001F3E] SYSCRITINITSUCCESS = VFBACKUP
[00001F3E] SYSCRITINIT = SHELL
[00001F3E] SYSCRITINITSUCCESS = SHELL
[00001F40] DEVICEINIT = VMM
[00001F40] DEVICEINITSUCCESS = VMM
[00001F40] DEVICEINIT = VCACHE
[00001F40] DEVICEINITSUCCESS = VCACHE
[00001F41] DEVICEINIT = VPOWERD
[00001F41] DEVICEINITSUCCESS = VPOWERD
[00001F41] DEVICEINIT = VPICD
[00001F41] DEVICEINITSUCCESS = VPICD
[00001F41] DEVICEINIT = VTD
[00001F41] DEVICEINITSUCCESS = VTD
[00001F41] DEVICEINIT = VWIN32
[00001F41] DEVICEINITSUCCESS = VWIN32
[00001F41] DEVICEINIT = VXDLDR
[00001F41] DEVICEINITSUCCESS = VXDLDR
[00001F41] DEVICEINIT = NTKERN
[00001F46] DEVICEINITSUCCESS = NTKERN
[00001F46] DEVICEINIT = CONFIGMG
[00001F46] Starting Unknown (HTREE\ROOT\0)
[00001F46] Started Unknown (HTREE\ROOT\0)
[00001F46] Enumerating Unknown (HTREE\ROOT\0)
[00001F46] Enumerated Unknown (HTREE\ROOT\0)
[00001F46] DEVICEINITSUCCESS = CONFIGMG
[00001F46] DEVICEINIT = IOS
[00001F4C] Dynamic load device C:\WINDOWS\system\IOSUBSYS\apix.vxd
[00001F4E] Dynamic load success C:\WINDOWS\system\IOSUBSYS\apix.vxd
[00001F4E] Dynamic load device C:\WINDOWS\system\IOSUBSYS\atapchng.vxd
[00001F50] Dynamic load success C:\WINDOWS\system\IOSUBSYS\atapchng.vxd
[00001F50] Dynamic load device C:\WINDOWS\system\IOSUBSYS\cdfs.vxd
[00001F53] Dynamic load success C:\WINDOWS\system\IOSUBSYS\cdfs.vxd
[00001F53] Dynamic load device C:\WINDOWS\system\IOSUBSYS\cdtsd.vxd
[00001F55] Dynamic load success C:\WINDOWS\system\IOSUBSYS\cdtsd.vxd
[00001F55] Dynamic load device C:\WINDOWS\system\IOSUBSYS\cdvsd.vxd
[00001F58] Dynamic load success C:\WINDOWS\system\IOSUBSYS\cdvsd.vxd
[00001F58] Dynamic load device C:\WINDOWS\system\IOSUBSYS\disktsd.vxd
[00001F5A] Dynamic load success C:\WINDOWS\system\IOSUBSYS\disktsd.vxd
[00001F5A] Dynamic load device C:\WINDOWS\system\IOSUBSYS\diskvsd.vxd
[00001F5C] Dynamic load success C:\WINDOWS\system\IOSUBSYS\diskvsd.vxd
[00001F5C] Dynamic load device C:\WINDOWS\system\IOSUBSYS\necatapi.vxd
[00001F5F] Dynamic load success C:\WINDOWS\system\IOSUBSYS\necatapi.vxd
[00001F5F] Dynamic load device C:\WINDOWS\system\IOSUBSYS\scsi1hlp.vxd
[00001F61] Dynamic load success C:\WINDOWS\system\IOSUBSYS\scsi1hlp.vxd
[00001F61] Dynamic load device C:\WINDOWS\system\IOSUBSYS\torisan3.vxd
[00001F63] Dynamic load success C:\WINDOWS\system\IOSUBSYS\torisan3.vxd
[00001F63] Dynamic load device C:\WINDOWS\system\IOSUBSYS\voltrack.vxd
[00001F65] Dynamic load success C:\WINDOWS\system\IOSUBSYS\voltrack.vxd
[00001F65] Dynamic load device C:\WINDOWS\system\IOSUBSYS\iomega.vxd
[00001F68] Dynamic load success C:\WINDOWS\system\IOSUBSYS\iomega.vxd
[00001F68] Dynamic load device C:\WINDOWS\system\IOSUBSYS\rmm.pdr
[00001F6A] Dynamic load success C:\WINDOWS\system\IOSUBSYS\rmm.pdr
[00001F6A] Dynamic load device C:\WINDOWS\system\IOSUBSYS\bigmem.drv
[00001F6C] Dynamic load success C:\WINDOWS\system\IOSUBSYS\bigmem.drv
[00001F6C] DEVICEINITSUCCESS = IOS
[00001F6C] DEVICEINIT = PAGEFILE
[00001F6C] DEVICEINITSUCCESS = PAGEFILE
[00001F6C] DEVICEINIT = PAGESWAP
[00001F6C] DEVICEINITSUCCESS = PAGESWAP
[00001F6D] DEVICEINIT = PARITY
[00001F6D] DEVICEINITSUCCESS = PARITY
[00001F6D] DEVICEINIT = REBOOT
[00001F6D] DEVICEINITSUCCESS = REBOOT
[00001F6D] DEVICEINIT = EBIOS
[00001F6D] DEVICEINITSUCCESS = EBIOS
[00001F6D] DEVICEINIT = VDD
[00001F6D] DEVICEINITSUCCESS = VDD
[00001F6D] DEVICEINIT = VSD
[00001F6D] DEVICEINITSUCCESS = VSD
[00001F6D] DEVICEINIT = VCD
[00001F6D] DEVICEINITSUCCESS = VCD
[00001F6E] DEVICEINIT = VMOUSE
[00001F6E] DEVICEINITSUCCESS = VMOUSE
[00001F6E] DEVICEINIT = VKD
[00001F6E] DEVICEINITSUCCESS = VKD
[00001F6E] DEVICEINIT = VPD
[00001F6E] DEVICEINITFAILED = VPD
[00001F6E] DEVICEINIT = INT13
[00001F6E] DEVICEINITSUCCESS = INT13
[00001F6E] DEVICEINIT = VMCPD
[00001F6E] DEVICEINITSUCCESS = VMCPD
[00001F6E] DEVICEINIT = BIOSXLAT
[00001F6E] DEVICEINITSUCCESS = BIOSXLAT
[00001F6E] DEVICEINIT = DOSMGR
[00001F6E] DEVICEINITSUCCESS = DOSMGR
[00001F6E] DEVICEINIT = VMPOLL
[00001F6F] DEVICEINITSUCCESS = VMPOLL
[00001F6F] DEVICEINIT = VCOMM
[00001F6F] DEVICEINITSUCCESS = VCOMM
[00001F6F] DEVICEINIT = VCOND
[00001F6F] DEVICEINITSUCCESS = VCOND
[00001F6F] DEVICEINIT = VTDAPI
[00001F6F] DEVICEINITSUCCESS = VTDAPI
[00001F6F] DEVICEINIT = VXDMON
[00001F6F] DEVICEINITSUCCESS = VXDMON
[00001F70] DEVICEINIT = RT
[00001F70] DEVICEINITSUCCESS = RT
[00001F70] DEVICEINIT = VDMAD
[00001F70] DEVICEINITSUCCESS = VDMAD
[00001F70] DEVICEINIT = V86MMGR
[00001F70] DEVICEINITSUCCESS = V86MMGR
[00001F70] DEVICEINIT = VFAT
[00001F70] DEVICEINITSUCCESS = VFAT
[00001F70] DEVICEINIT = VDEF
[00001F70] DEVICEINITSUCCESS = VDEF
[00001F70] DEVICEINIT = UDF
[00001F70] DEVICEINITSUCCESS = UDF
[00001F77] INITCOMPLETE = VMM
[00001F77] INITCOMPLETESUCCESS = VMM
[00001F77] INITCOMPLETE = VCACHE
[00001F77] INITCOMPLETESUCCESS = VCACHE
[00001F77] INITCOMPLETE = VPOWERD
[00001F77] INITCOMPLETESUCCESS = VPOWERD
[00001F77] INITCOMPLETE = VPICD
[00001F77] INITCOMPLETESUCCESS = VPICD
[00001F77] INITCOMPLETE = VTD
[00001F77] INITCOMPLETESUCCESS = VTD
[00001F77] INITCOMPLETE = VWIN32
[00001F78] INITCOMPLETESUCCESS = VWIN32
[00001F78] INITCOMPLETE = VXDLDR
[00001F78] INITCOMPLETESUCCESS = VXDLDR
[00001F78] INITCOMPLETE = NTKERN
[00001F78] INITCOMPLETESUCCESS = NTKERN
[00001F78] INITCOMPLETE = CONFIGMG
[00001F78] INITCOMPLETESUCCESS = CONFIGMG
[00001F78] INITCOMPLETE = IOS
[00001F7A] INITCOMPLETESUCCESS = IOS
[00001F7A] INITCOMPLETE = PAGEFILE
[00001F7A] INITCOMPLETESUCCESS = PAGEFILE
[00001F7A] INITCOMPLETE = PAGESWAP
[00001F7A] INITCOMPLETESUCCESS = PAGESWAP
[00001F7A] INITCOMPLETE = PARITY
[00001F7B] INITCOMPLETESUCCESS = PARITY
[00001F7B] INITCOMPLETE = REBOOT
[00001F7B] INITCOMPLETESUCCESS = REBOOT
[00001F7B] INITCOMPLETE = EBIOS
[00001F7B] INITCOMPLETESUCCESS = EBIOS
[00001F7B] INITCOMPLETE = VDD
[00001F7B] INITCOMPLETESUCCESS = VDD
[00001F7B] INITCOMPLETE = VSD
[00001F7B] INITCOMPLETESUCCESS = VSD
[00001F7B] INITCOMPLETE = VCD
[00001F7B] INITCOMPLETESUCCESS = VCD
[00001F7B] INITCOMPLETE = VMOUSE
[00001F7B] INITCOMPLETESUCCESS = VMOUSE
[00001F7B] INITCOMPLETE = VKD
[00001F7C] INITCOMPLETESUCCESS = VKD
[00001F7C] INITCOMPLETE = INT13
[00001F7C] INITCOMPLETESUCCESS = INT13
[00001F7C] INITCOMPLETE = VMCPD
[00001F7C] INITCOMPLETESUCCESS = VMCPD
[00001F7C] INITCOMPLETE = BIOSXLAT
[00001F7C] INITCOMPLETESUCCESS = BIOSXLAT
[00001F7C] INITCOMPLETE = DOSMGR
[00001F7C] INITCOMPLETESUCCESS = DOSMGR
[00001F7C] INITCOMPLETE = VMPOLL
[00001F7C] INITCOMPLETESUCCESS = VMPOLL
[00001F7C] INITCOMPLETE = VCOMM
[00001F7C] INITCOMPLETESUCCESS = VCOMM
[00001F7C] INITCOMPLETE = VCOND
[00001F7D] INITCOMPLETESUCCESS = VCOND
[00001F7D] INITCOMPLETE = VTDAPI
[00001F7D] INITCOMPLETESUCCESS = VTDAPI
[00001F7D] INITCOMPLETE = VXDMON
[00001F84] INITCOMPLETESUCCESS = VXDMON
[00001F84] INITCOMPLETE = RT
[00001F84] INITCOMPLETESUCCESS = RT
[00001F84] INITCOMPLETE = voltrack
[00001F84] INITCOMPLETESUCCESS = voltrack
[00001F84] INITCOMPLETE = IOMEGA
[00001F84] INITCOMPLETESUCCESS = IOMEGA
[00001F84] INITCOMPLETE = RMM
[00001F84] INITCOMPLETESUCCESS = RMM
[00001F84] INITCOMPLETE = BIGMEM
[00001F84] INITCOMPLETESUCCESS = BIGMEM
[00001F84] INITCOMPLETE = VDMAD
[00001F84] INITCOMPLETESUCCESS = VDMAD
[00001F85] INITCOMPLETE = V86MMGR
[00001F85] INITCOMPLETESUCCESS = V86MMGR
[00001F85] INITCOMPLETE = VFAT
[00001F85] INITCOMPLETESUCCESS = VFAT
[00001F85] INITCOMPLETE = VDEF
[00001F85] INITCOMPLETESUCCESS = VDEF
[00001F85] INITCOMPLETE = UDF
[00001F85] INITCOMPLETESUCCESS = UDF
[00001F85] INITCOMPLETE = IFSMGR
[00001F85] INITCOMPLETESUCCESS = IFSMGR
[00001F85] INITCOMPLETE = VFD
[00001F85] INITCOMPLETESUCCESS = VFD
[00001F85] INITCOMPLETE = VFBACKUP
[00001F85] INITCOMPLETESUCCESS = VFBACKUP
[00001F86] INITCOMPLETE = SHELL
[00001F86] INITCOMPLETESUCCESS = SHELL
Initializing KERNEL
LoadStart = SYSTEM.DRV
LoadSuccess = SYSTEM.DRV
LoadStart = KEYBOARD.DRV
LoadSuccess = KEYBOARD.DRV
LoadStart = MOUSE.DRV
LoadSuccess = MOUSE.DRV
LoadStart = VGA.DRV
LoadSuccess = VGA.DRV
LoadStart = MMSOUND.DRV
LoadSuccess = MMSOUND.DRV
LoadStart = COMM.DRV
LoadSuccess = COMM.DRV
LoadStart = GDI.EXE
LoadStart = C:\WINDOWS\SYSTEM\GDI32.DLL
LoadStart = GDI.EXE
LoadSuccess = GDI.EXE
LoadStart = GDI.EXE
LoadSuccess = GDI.EXE
LoadStart = GDI.EXE
LoadSuccess = GDI.EXE
LoadStart = GDI.EXE
LoadSuccess = GDI.EXE
LoadSuccess = C:\WINDOWS\SYSTEM\GDI32.DLL
LoadStart = C:\WINDOWS\fonts\vgasys.fon
LoadSuccess = C:\WINDOWS\fonts\vgasys.fon
LoadStart = C:\WINDOWS\fonts\vgafix.fon
LoadSuccess = C:\WINDOWS\fonts\vgafix.fon
LoadStart = C:\WINDOWS\fonts\vgaoem.fon
LoadSuccess = C:\WINDOWS\fonts\vgaoem.fon
LoadSuccess = GDI.EXE
LoadStart = USER.EXE
LoadStart = DDEML.DLL
LoadSuccess = DDEML.DLL
LoadStart = C:\WINDOWS\SYSTEM\USER32.DLL
LoadStart = USER.EXE
LoadSuccess = USER.EXE
LoadStart = USER.EXE
LoadSuccess = USER.EXE
LoadStart = USER.EXE
LoadSuccess = USER.EXE
LoadStart = USER.EXE
LoadSuccess = USER.EXE
LoadStart = USER.EXE
LoadSuccess = USER.EXE
LoadSuccess = C:\WINDOWS\SYSTEM\USER32.DLL
LoadStart = COOL.DLL
LoadSuccess = COOL.DLL
Init = KEYBOARD
InitDone = KEYBOARD
Init = Mouse
Status = Mouse driver installed
InitDone = Mouse
Init =
LoadStart = DISPLAY.drv
LoadSuccess = DISPLAY.drv
InitDone = DISPLAY
Init = Display Resources
InitDone = Display Resources
LoadStart = C:\WINDOWS\fonts\MARLETT.TTF
LoadFail = C:\WINDOWS\fonts\MARLETT.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\SSERIFE.FON
LoadSuccess = C:\WINDOWS\fonts\SSERIFE.FON
LoadStart = C:\WINDOWS\fonts\NWGTHC.TTF
LoadFail = C:\WINDOWS\fonts\NWGTHC.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\NWGTHCB.TTF
LoadFail = C:\WINDOWS\fonts\NWGTHCB.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\NWGTHCI.TTF
LoadFail = C:\WINDOWS\fonts\NWGTHCI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\LHANDW.TTF
LoadFail = C:\WINDOWS\fonts\LHANDW.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\LSANSI.TTF
LoadFail = C:\WINDOWS\fonts\LSANSI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\LSANSUNI.TTF
LoadFail = C:\WINDOWS\fonts\LSANSUNI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\BKANT.TTF
LoadFail = C:\WINDOWS\fonts\BKANT.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\ANTQUAB.TTF
LoadFail = C:\WINDOWS\fonts\ANTQUAB.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\ANTQUABI.TTF
LoadFail = C:\WINDOWS\fonts\ANTQUABI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\ANTQUAI.TTF
LoadFail = C:\WINDOWS\fonts\ANTQUAI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\GOTHIC.TTF
LoadFail = C:\WINDOWS\fonts\GOTHIC.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\GOTHICB.TTF
LoadFail = C:\WINDOWS\fonts\GOTHICB.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\GOTHICBI.TTF
LoadFail = C:\WINDOWS\fonts\GOTHICBI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\GOTHICI.TTF
LoadFail = C:\WINDOWS\fonts\GOTHICI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\OCRAEXT.TTF
LoadFail = C:\WINDOWS\fonts\OCRAEXT.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\CALIST.TTF
LoadFail = C:\WINDOWS\fonts\CALIST.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\ABALC.TTF
LoadFail = C:\WINDOWS\fonts\ABALC.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\COPRGTB.TTF
LoadFail = C:\WINDOWS\fonts\COPRGTB.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\COPRGTL.TTF
LoadFail = C:\WINDOWS\fonts\COPRGTL.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\MATISSE_.TTF
LoadFail = C:\WINDOWS\fonts\MATISSE_.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TEMPSITC.TTF
LoadFail = C:\WINDOWS\fonts\TEMPSITC.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\WESTM.TTF
LoadFail = C:\WINDOWS\fonts\WESTM.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\LUCON.TTF
LoadFail = C:\WINDOWS\fonts\LUCON.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TAHOMA.TTF
LoadFail = C:\WINDOWS\fonts\TAHOMA.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TAHOMABD.TTF
LoadFail = C:\WINDOWS\fonts\TAHOMABD.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\ARIAL.TTF
LoadFail = C:\WINDOWS\fonts\ARIAL.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\ARIALBD.TTF
LoadFail = C:\WINDOWS\fonts\ARIALBD.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\ARIALBI.TTF
LoadFail = C:\WINDOWS\fonts\ARIALBI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\ARIALI.TTF
LoadFail = C:\WINDOWS\fonts\ARIALI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\COUR.TTF
LoadFail = C:\WINDOWS\fonts\COUR.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\COURBD.TTF
LoadFail = C:\WINDOWS\fonts\COURBD.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\COURBI.TTF
LoadFail = C:\WINDOWS\fonts\COURBI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\COURI.TTF
LoadFail = C:\WINDOWS\fonts\COURI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TIMES.TTF
LoadFail = C:\WINDOWS\fonts\TIMES.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TIMESBD.TTF
LoadFail = C:\WINDOWS\fonts\TIMESBD.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TIMESBI.TTF
LoadFail = C:\WINDOWS\fonts\TIMESBI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TIMESI.TTF
LoadFail = C:\WINDOWS\fonts\TIMESI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\WINGDING.TTF
LoadFail = C:\WINDOWS\fonts\WINGDING.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\SYMBOL.TTF
LoadFail = C:\WINDOWS\fonts\SYMBOL.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\ARIBLK.TTF
LoadFail = C:\WINDOWS\fonts\ARIBLK.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\COMIC.TTF
LoadFail = C:\WINDOWS\fonts\COMIC.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\COMICBD.TTF
LoadFail = C:\WINDOWS\fonts\COMICBD.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\IMPACT.TTF
LoadFail = C:\WINDOWS\fonts\IMPACT.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TREBUC.TTF
LoadFail = C:\WINDOWS\fonts\TREBUC.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TREBUCBD.TTF
LoadFail = C:\WINDOWS\fonts\TREBUCBD.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TREBUCIT.TTF
LoadFail = C:\WINDOWS\fonts\TREBUCIT.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\TREBUCBI.TTF
LoadFail = C:\WINDOWS\fonts\TREBUCBI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\VERDANA.TTF
LoadFail = C:\WINDOWS\fonts\VERDANA.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\VERDANAB.TTF
LoadFail = C:\WINDOWS\fonts\VERDANAB.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\VERDANAI.TTF
LoadFail = C:\WINDOWS\fonts\VERDANAI.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\VERDANAZ.TTF
LoadFail = C:\WINDOWS\fonts\VERDANAZ.TTF Failure code is 0016

LoadStart = C:\WINDOWS\fonts\WEBDINGS.TTF
LoadFail = C:\WINDOWS\fonts\WEBDINGS.TTF Failure code is 0016

LoadSuccess = USER.EXE
LoadStart = MSGSRV32.EXE
LoadSuccess = MSGSRV32.EXE
Init = Final USER
InitDone = Final USER
Init = Installable Drivers
InitDone = Installable Drivers
Init = TSRQuery
InitDone = TSRQuery
[00002009] Starting Unknown (HTREE\RESERVED\0)
[00002009] Started Unknown (HTREE\RESERVED\0)
[00002018] Enumerating Unknown (HTREE\ROOT\0)
[00002018] Enumerated Unknown (HTREE\ROOT\0)

well seems a lot of fonts are not loading
and i see one error:[00001F6E] DEVICEINITFAILED = VPD
i got the same thing(not same numbers) but my windows starts fine
you can try replacing those fonts but am sure thats not your problem

one more thing you can try is to go START>RUN>scanreg
do that and see if it comes with any errors
if not then do the same but with scanreg /restore


can you tell us what you did before this happaned
drivers you installed ? programs installed?

ok here's the latest. i tried the scanregs you suggested. scanreg found no errors, and scanreg /restore didn't help.

after this failed i went back into msconfig/selective startup and deselected the "vxd" option. then i went into control panel and uninstalled a few programs, including Norton's, peoplepc, and a couple of what appeared to be "bogus" programs. i then tried to reboot... and it worked!!! i went back to msconfig and selected normal startup and rebooted. i can now get in. so far.

if you have any clean up i can do i will try it. otherwise, i will give the computer back to my friend and let her save any data she has before she does anything else.(that includes selling it, throwing it away, OR burning it. lol)

thanks for your help.

good

i heard of norton programs causing touble a lot
i got system works seems to work fine for me(or maybe thats the source of my problems i get sometimes.)