No Sound

#1 Clive_K

New Member

Group: Members
Posts: 1
Joined: 18-September 09

Posted 18 September 2009 - 06:03 PM

I have no sound when using any media player. I believe I need a multimedia audio contoller but unsure where to get it and how to install. The following is the complete information of my computer.

Windows XP Home Edition Service Pack 1 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Gateway Gateway M320 and 4500 Series 53.01.02
System Serial Number: 0034582530
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.40 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
Not hyper-threaded Board: Gateway Gateway M320 and 4500 Series KBC K53.28.18ÿÿÿÿÿÿÿÿÿÿÿÿÿ
Serial Number: 0123456789012345
BIOS: Phoenix 53.01.02 10/07/2004

#2 Romeo29

Learning To Bleep

Group: BC Advisor
Posts: 2,814
Joined: 06-July 08
Gender:Not Telling
Location:127.0.0.1

Posted 18 September 2009 - 07:43 PM

Hi Clive K, welcome to BleepingComputer :thumbsup:

Its a possibility that your sound drivers are damaged or not properly installed. You should install sound drivers from Gateway website and install them. The sound drivers come in a executable setup format, so all you have to do is double click on the downloaded file and follow the instructions.

Sound drivers for Gateway M320 :
http://support.gateway.com/support/drivers...p;uid=245270771

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#3 DrKevorkian

Member

Group: Members
Posts: 47
Joined: 03-June 06

Posted 18 September 2009 - 09:30 PM

This has happened to me, my father, my friend, and a few other people I know as well.

As far as I can tell it had to do with a recent Windows update that disabled/deleted my audio driver. The problem for me was fixed by rebooting my computer, but for other people they had to reinstall their audio drivers.

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