BleepingComputer.com: saving Word documents

If anyone can help me feel free to speak up. I am running windows 2000 and office 2000. I recently installed limewire and a cd burner. I'm having all kinds of problems with music but thats not the reason I'm typeing this. I also recently accidently deleted my learn 2 player. I believe I got the right version downloaded now but have no idea how it is suppose to be set. I'm telling you all this because I don't know if it has to do with the problem I'm having. The problem is, whenever I try to save or save as with my microsoftword I get a debugging error and the screen freezes. The drive does not keep running but the screen does. The only way I can stop it is by shutting the computer down manually with all programs left on, and I know thats not good for the computer. I have spyware and virus protection. Have scanned and have not found anything. Again it only happens with microsoftword when I am useing save or save as with a 31/2 floppy. Please help me. I have a final paper due and I have no idea what is wrong.
Heather

(moderator edit: split original reply so it stands on its own and moved it to a more appropriate froum.jgweed)

This post has been edited by jgweed: 24 July 2005 - 11:05 AM

Close word, then search your hard drive for the files called normal.dot. Rename the ones found to normal.orig and then start word. Does saving work properly now?