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Installed Nero, received BSOD upon reboot

#1 User is offline   Corbow6 

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Posted 15 September 2009 - 04:52 AM

I was updating to the newest version of Nero, and after installing it rebooted automatically. It booted to the logo screen then gave me a bunch of errors about system files being corrupted and before I new it the blue screen hit me.

I can boot to my other harddrive which is running Windows 7 and everything works fine. I've scanned my C drive for viruses, I came up with a few infections but nothing major. HijackThis log looked fairly clean. I didn't have any restore points though, I've stopped different services, I can boot into safe mode, so I know it something, but for the life of me I can't figure out what. I also uninstalled Nero.

#2 User is offline   garmanma 

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Posted 15 September 2009 - 11:03 AM

See if you can run the Nero General CleanTool:
http://www.nero.com/enu/tools-utilities.html
Mark
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why won't my laptop work?

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#3 User is offline   Corbow6 

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Posted 15 September 2009 - 01:14 PM

Still getting the blue screen after running clean tool in safe mode.

#4 User is offline   Corbow6 

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Posted 15 September 2009 - 10:11 PM

Nevermind, fixed the problem after reading my dump file. Turns out it was one of my krnl.exe files. Simple Windows Repair Disc fixed the solution. Phew.

#5 User is offline   garmanma 

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Posted 16 September 2009 - 03:40 PM

Glad you got it to work
Thanks for letting us know
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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