BleepingComputer.com: Trouble

Today i tried to access internet explorer but i was unable to log on. The screen said i did not have the permissions to access it. I tried to download it, but i can't do that. When i try to download it the screen asks me what program would i like to open the file with. What do i do and where do i begin. Thank you for anyone who is able to help.

Hello and welcome. What version of IE is it and what is your Operating system (XP,Vista ...)

This post has been edited by boopme: 15 September 2009 - 12:03 PM

Thank you im using xp and it is internet explorer 7.

Do get the 403 Forbidden - you don't have permission to access ..error?
If so look here at some solutions.
http://support.microsoft.com/kb/245142

I tried that. But when I did my computer gave me a list of programs to use.It did this instead of just starting up. I did not know which one to use. I got the message you do not have permissions to access this program.

Ok you tried to D'load IE 7 or 8 ?

Yes and when I try to download it a list of programs come up. Im guessing that none of them work or I dont know which one to use. Ill click run and the list pops up. I even tried to download firefox and the same thing happened.

Have you gone into Conytol Panel and Removed the latest. .. Say: remove IE 8 and see if IE 7 (which it should revert to) runs.

This post has been edited by boopme: 15 September 2009 - 08:17 PM

Yes and it will not run. When I go to the control panel I cannot access everything.

Let's check and see if malware is in the way.
Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet.
  
• Double-click on mbam-setup.exe to install the application.
  
• When the installation begins, follow the prompts and do not make any changes to default settings.
  
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
    
  • Launch Malwarebytes' Anti-Malware
  
  
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
  
• Then click on the Scan button.
  
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When removal is completed, a log report will open in Notepad.
  
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

When I start the download the computer asks me what program i want to use to open the f

Let's run System INvestigator by Olrik

Please download SINO by Artellos from here

• Save SINO to a place you can remember and run SINO.exe.
  
• Then please check the following checkboxes:
  

  System Info
  Services
  Boot Check
  Tasklist
  Startup Items
  Ipconfig
  Ping
  Netstat
  Hosts file
  Shares
  Routing Table

  
  
• Once checked, hit the Run Scan! button and wait for the program to finish the scan.
  
• A notepad file will pop up, Please copy and paste the content of the notepad into your next reply.

Note: If you try to interact with the program once it's started scanning it might appear to hang. The scan however will continue.

This post has been edited by boopme: 19 September 2009 - 08:40 PM