CD Drive Doesn't Work

CD Drive Doesn't Work Not sure what to do

#1 LazyMan826

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Posted 12 September 2009 - 05:33 PM

Hello,

This site has been super helpful before so I anticipate good things.

My Cd drive when I tried it today did not work. I put in the Cd like I always do. The green light flashes a few times and then that is it. It doesn't do anything after that. Normally, the green light would flash some more and you would hear it loading up whatever disc that is put in there.

I tried different disks just to make sure and I know the discs work. They even work another computer, just not the one I am trying to do it on. What could possibly be the problem? It was working fine a couple of weeks ago.

Thanks in advanced!

#2 Stang777

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Posted 18 September 2009 - 01:03 AM

Does the disk show up in My Computer? As in, after you put the disk in and open My Computer, can you double click on the drive to open and explore the contents of the disk? If so, it could just be that in the process of removing the malware you had on the system that autorun was turned off for the CD Drive. If you cannot access the disk through My Computer, then it seems to me that the drive is dead.

#3 hamluis

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Posted 18 September 2009 - 07:43 AM

A common cure for many optical drive situations:

Upper & Lower Filters - http://delltrain.wordpress.com/2008/07/15/...d-lower-filter/

Upper & Lower Filters - http://support.microsoft.com/kb/316529

Upper and Lower Filters. CD-ROM 314060 - http://support.microsoft.com/kb/314060

Just a cautionary note: Even though this is a routine registry edit which many have done safely...always back up your registry before thinking about doing such. A good tool for such: ERUNT Registry Backup Tool - http://www.snapfiles.com/get/erunt.html.

Louis

This post has been edited by hamluis: 18 October 2009 - 08:51 AM

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#4 LazyMan826

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Posted 25 September 2009 - 11:08 PM

stang777: It does not come up so I think your assumption on the drive being dead is probably correct.........and very sad.

hamluis: Those seem like they fix it if you can't burn a disk or something. Mine can't even recognize there is a disk in there so would those help?

Thanks!

#5 hamluis

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Posted 26 September 2009 - 08:12 AM

My approach with any "fix" related to computer situations...I don't know what will work until I try it.

As long as I know that the attempted fix cannot impair my system any more than it currently is...I move forward.

Louis

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#6 LazyMan826

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Posted 26 September 2009 - 09:45 PM

Makes sense to me Louis.

I backed up my registry edit using the program you recommended and did the first link (it seemed most appropriate) and deleted the upper filter keys (lower filter keys did not exist and could not find them).

I restarted my computer and put in a cd that I know works and still nothing. :thumbsup:

Any other suggestions?

#7 hamluis

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Posted 27 September 2009 - 09:49 AM

Well...I would try (temporarily) a different optical drive (since I have so many on hand), just to be sure...before rushing out to buy a replacement.

I would also check Event Viewer for any error messages concerning any of the drives attached. IME, when a drive is having problems, there are error messages in Event Viewer.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html

Louis

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#8 LazyMan826

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Posted 27 September 2009 - 11:59 AM

Hey Louis,

I don't have any different optical drives (nor would I know how to put them in)

Event Viewer didn't show me anything of significance. I found a lot of ftsata2 errors, synchronizing the clock errors, and dhp erros; but none of them relate to my problem.

So I guess I have no choice but to get a new drive thing. Are they expensive and would I be able to put it in myself? Is it easy to install?

#9 hamluis

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Posted 27 September 2009 - 01:02 PM

Optical drives are (IMO) inexpensive and they are very easy to install, just as a hard drive is.

You just need to ensure that you get the right type (either SATA or PATA) of connections for the motherboard of your system). If you don't have SATA connections on your board...don't get a SATA optical drive.

http://www.newegg.com/Product/ProductList....425%20-%20%2450

http://www.tigerdirect.com/applications/ca...:89|&Sort=4

http://www.google.com/search?hl=en&sou...;oq=&aqi=g1

Louis

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#10 LazyMan826

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Posted 09 October 2009 - 10:32 PM

Thanks hamluis for those links! I have been busy with other things and now I am have some time so I can buy one of these things.

How do I know if it is compatible with my desktop? I have a compaq presario SR1601NX system with its CD-Writer thing.
I also found this on the compaq website:

CD-RW 48x32x48 drive
Port type Quantity
CD write 48X
CD rewrite 32X
CD read 48X

This post has been edited by LazyMan826: 09 October 2009 - 10:34 PM

#11 hamluis

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Posted 10 October 2009 - 05:24 AM

http://h10025.www1.hp.com/ewfrf/wc/documen...product=1162583

You need a PATA/IDE-connection drive, e.g., http://www.newegg.com/Product/ProductList....18&name=IDE.

The only possible way to get an optical drive which won't work in your system...is to get a SATA-connection drive.

Louis

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#12 LazyMan826

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Posted 17 October 2009 - 07:34 PM

Awesome, I will probably get one in the next few days or so.

Also, when I load up itunes it says that there are problems with burning disks and I think it is because of that stuff I deleted in the reg edit. How can I use that program to restore it? I have 3 things on my desktop:
1. Erunt_setup - probably won't help me
2. NTREGOPT
3. ERUNT

What do I do and how do I do it? Thanks!

#13 hamluis

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Posted 18 October 2009 - 08:54 AM

When a user has a problem with an installed program...any program...the quickest/sometimes best way to solve such...is uninstall the program, then reinstall it.

Problems usually arise because some key file or files in the program has/have become damaged/corrupted. The uninstall/reinstall replaces all files for that program.

Louis

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