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System hangs at Log Off screen on Restart

#1 User is offline   Legacy131 

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Posted 08 September 2009 - 01:21 AM

Lately, after being online for a while, I've attempted to restart of shutdown my computer. The computer goes through it's process, but when it gets to the screen that says 'logging off', the system hangs and fails to complete the process. A hard reboot is required to shutdown or restart. Any one have any ideas on how to fix this problem?

#2 User is offline   tork 

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Posted 08 September 2009 - 09:23 AM

Check for errors in the Event Viewer
How To Use the Event Viewer Applet
Open Event Viewer
Event Viewer
Troubleshooting over 10,000 Windows event log entries

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