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Computer not recognizing sound card

#1 User is offline   g0tvtec 

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Posted 07 September 2009 - 01:18 PM

I formatted my old PC with Windows XP SP3 and when I connect my speakers, there are no sounds. I don't think it recognizes the sound card because when go to control panel and click on sound device management, it says "No Audio Device," and everything is greyed out, as in I can't adjust the volume or anything. So I am guessing that it does not recognize that the computer has a sound card. Any fix for this?

This post has been edited by g0tvtec: 07 September 2009 - 01:25 PM


#2 User is offline   bluesjunior 

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Posted 07 September 2009 - 01:52 PM

I would first check in BIOS that the sound is switched on. Is it the onboard sound or have you added a specific advanced sound card?.
Motherboard: Gigabyte GA-MA770T-UD3, CPU: AMD Athlon II X3 450 Processor, Memory: OCZ 4GB (2x2GB) DDR3 1333MHz,Graphics: PowerColor HD 5750 1GB GDDR5,
PSU: Corsair 430W CX PSU 4x SATA 1x PCI-E, Hard Drive:Samsung SpinPoint F3 500GB Hard Drive SATAII 7200rpm 16MB Cache.

#3 User is offline   g0tvtec 

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Posted 07 September 2009 - 11:18 PM

Onboard sir. I went on BIOS but don't see an option for sound anywhere. Where exactly on the BIOS screen do I go?

This post has been edited by g0tvtec: 07 September 2009 - 11:28 PM


#4 User is offline   starcraftmaster 

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Posted 08 September 2009 - 01:59 AM

is there any entry that has a yellow circle with a black ! in it ? and beside it says unknown pci audio(may be different)

#5 User is offline   Gforce007 

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Posted 08 September 2009 - 07:02 AM

Your system's sound drivers are not installed. do you know what sound do you have onboard your mobo.
Do this.
Install your sound drivers.
Windows Xp sp3 has known sound card issues, if you are unable to install the drivers for you SP3 and those drivers worked fine on SP2 then i'll guide you further for this....
so more detials about your sound card and your drivers set.

This post has been edited by Gforce007: 08 September 2009 - 07:02 AM


#6 User is offline   starcraftmaster 

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Posted 08 September 2009 - 07:10 AM

if its on board then just tell us your motherboard model

This post has been edited by starcraftmaster: 08 September 2009 - 07:13 AM


#7 User is offline   g0tvtec 

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Posted 08 September 2009 - 11:44 AM

Actually I'm not sure if the soundcard is actually on the motherboard, but I'd say likely. How do I know? How do I know what type of motherboard or sound card I have?

#8 User is offline   garmanma 

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Posted 08 September 2009 - 12:12 PM

What is the make and model number of the computer?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#9 User is offline   g0tvtec 

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Posted 08 September 2009 - 01:26 PM

View Postgarmanma, on Sep 8 2009, 10:12 AM, said:

What is the make and model number of the computer?

I believe it is the Dell Dimension 5150. I brought it to the local PC shop last year to change the power supply + Ram + case. I'm 95% sure it's the 5150 though.

#10 User is offline   garmanma 

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Posted 08 September 2009 - 06:05 PM

Here is the page for all of your drivers:
http://support.dell.com/support/downloads/...tid=&impid=
There are two different drivers available for that model
Try this one first:
http://support.dell.com/support/downloads/...p;fileid=143273
If that's a nogo, try this one:
http://support.dell.com/support/downloads/...p;fileid=150155
Click on the + by installation instructions for info on how to install

This post has been edited by garmanma: 08 September 2009 - 06:07 PM

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

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