Blue Screen of Death

BleepingComputer.com: Blue Screen of Death

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Blue Screen of Death

#1 Tona

Member

Group: Members
Posts: 21
Joined: 26-August 09
Gender:Female

Posted 26 August 2009 - 11:06 PM

Two days ago after uninstalling a game from my computer I got the blue screen crash. Now it happens very often. I also noticed i had just gotten a virus. My AVG recognized it as Exploit rogue but would not remove it. I think I finally got rid of the virus using Malwarebytes but am still getting the crash.

I ran bluescreenview and the minidump told me that the crash was caused by a driver ntkrnlpa.exe. the bug check string says unexpected kernel mode trap. There is also one that says caused by driver hal.dll.
Here is a copy...

Crash List

Created by using BlueScreenView
Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version
Mini082609-05.dmp 8/26/2009 9:49:22 PM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x805d3130 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+a2ada NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18226 (vistasp1_gdr.090302-1506)
Mini082609-04.dmp 8/26/2009 3:34:19 AM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x80152000 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+5aa98 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18226 (vistasp1_gdr.090302-1506)
Mini082609-03.dmp 8/26/2009 3:25:59 AM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x80152000 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+5b589 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18226 (vistasp1_gdr.090302-1506)
Mini082609-02.dmp 8/26/2009 3:13:19 AM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x80152000 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+5b589 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18226 (vistasp1_gdr.090302-1506)
Mini082609-01.dmp 8/26/2009 3:07:55 AM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x80152000 0x00000000 0x00000000 hal.dll hal.dll+722b Hardware Abstraction Layer DLL Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18000 (longhorn_rtm.080118-1840)

My first question is, does this have anything to do with the virus I had.
Second question is it possible to copy those files from my desktop computer and replace the bad files on my laptop that is having the crash problems. I have no idea what to do just know that when in safe mode I dont get the BSOD. But as soon as I start up in normal mode it happens anywhere from one minute after to an hour after.
I am running Windows Vista Home Premium
Toshiba Satellite A205
Intel Premium Dual CPU T2330 1.60GHz
1.00 GB Ram
32-bit Operating System

This post has been edited by Tona: 27 August 2009 - 04:18 AM

#2 garmanma

Computer Masochist

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Posts: 27,809
Joined: 27-January 07
Location:Cleveland, Ohio

Posted 27 August 2009 - 03:41 PM

Quote

My first question is, does this have anything to do with the virus I had.

This has been a recent symptom for some viruses

Mark

why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 Tona

Member

Group: Members
Posts: 21
Joined: 26-August 09
Gender:Female

Posted 27 August 2009 - 09:04 PM

So I have followed all instructions to remove the windows antivirus pro virus from my computer and it seems to be gone but I am still getting the Blue screen crash...It is still telling me that the crash was caused by a driver ntkrnlpa.exe. the bug check string says unexpected kernel mode trap. There is also one that says caused by driver hal.dll.
Can anyone please tell me what to do next how do i fix these dreadful crashes...I thought for sure when I had gotten rid of the virus this problem would fix itself but it has not....

BleepingComputer.com: Blue Screen of Death