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appcrash when trying to open mbam

#1 User is offline   armando_552 

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Posted 21 August 2009 - 03:13 PM

i'm using Windows Vista 32-bit, and when trying to run Malwarebytes Anti-Malware program, get APPCRASH error..
Problem signature:
Problem Event Name: APPCRASH
Application Name: mbam.exe
Application Version: 1.37.0.0
Application Timestamp: 4a1c3007
Fault Module Name: mbam.exe
Fault Module Version: 1.37.0.0
Fault Module Timestamp: 4a1c3007
Exception Code: 80000003
Exception Offset: 00002dc0
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1063
Additional Information 1: 9642
Additional Information 2: ae4d667f021e2f38615b5829d1b89b9c
Additional Information 3: f428
Additional Information 4: f47dbc3904e71a6d5a14f4f0c02ecc2c

all other apps run fine except for mbam or superantivrus. how can i fix this thanks, armando

#2 User is offline   trollocks 

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Posted 21 August 2009 - 03:25 PM

dont know much about this but i noticed application version 1.37.my version is now 1.40.maybe you could reinstall the newer version

#3 User is offline   armando_552 

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Posted 21 August 2009 - 03:38 PM

I have and receive the same issue.

#4 User is offline   trollocks 

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Posted 21 August 2009 - 04:12 PM

you say superantirus?.do you mean superantispyware?

if not see.
http://www.mywot.com/en/scorecard/super-antivirus.com

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