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> Microsoft Updating, not working
RoyBallard
post Jul 17 2005, 09:30 AM
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i went on to the mircosoft update website and it came up with this: Network policy settings prevent you from using this website to get updates for your computer.

If you believe you have received this message in error, please contact your system administrator.




i am not able to download the update

plz can u help me.........

This post has been edited by RoyBallard: Jul 17 2005, 09:30 AM


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tg1911
post Jul 17 2005, 05:19 PM
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Do you have your security setting set to block ActiveX.
Do you use a third-party firewall?
Is it set to allow ms updates?
Have you tried to put ms updates in your Trusted Sites zone, in Internet Explorer?


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gjb911169
post Jul 19 2005, 08:44 PM
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Also which Windows OS are using? XP Home, XP Pro? If you have XP Pro, you could launch gpedit.msc and go and check the policy of the local machine. I am trying to look up for XP Home and maybe get you an answer. Also is this your machine or a machine belonging to a corporate domain? If you are not, there may be a corporate policy that blocks you from Windows Update because your company is using SMS or another product.

Hopefully this helps.
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RoyBallard
post Jul 23 2005, 01:03 PM
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XP home


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gjb911169
post Jul 23 2005, 07:24 PM
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Go into your Windows directory and loacte the log file called Windows Update or WindowsUpdate. There is a difference in those two log files. In there you should be able to find a possible error code. It may be in hex. You could post it here or you try copying the error into Google.
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