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Getting the blue screen with Vista

#1 User is offline   yukoner 

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Posted 12 August 2009 - 01:47 PM

My computer shuts down with this error, I was getting the blue screen before, I did a virus scan and that seemed to help but now I get this error.. Can someone help with this or is my hard drive frying??

Problem signature
Problem Event Name: APPCRASH
Application Name: fswscs.exe
Application Version: 1.0.0.1
Application Timestamp: 47c3f93a
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000142
Exception Offset: 00009cac
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 4105
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

#2 User is offline   Undocked Windy 

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Posted 12 August 2009 - 07:39 PM

Hello, yukoner!

Could you please attach your "c:\windows\minidump" (with all files inside) folder in your next post so I can anaylse them?

#3 User is offline   yukoner 

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Posted 13 August 2009 - 10:19 AM

I am really new at this stuff, so I am not sure how to get that information..

#4 User is offline   ms-DaveH 

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Posted 01 September 2009 - 05:56 PM

I don't think this issue (the error report below) is occuring on Vista SP2. Can you try running Windows Update, ensure that SP2 is selected.
However, this is a usermode crash and shouldn't be the source of a blue screen.
Also, can you tell me what F-secure product and version you are running?

Thank you.

View Postyukoner, on Aug 12 2009, 02:47 PM, said:

My computer shuts down with this error, I was getting the blue screen before, I did a virus scan and that seemed to help but now I get this error.. Can someone help with this or is my hard drive frying??

Problem signature
Problem Event Name: APPCRASH
Application Name: fswscs.exe
Application Version: 1.0.0.1
Application Timestamp: 47c3f93a
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000142
Exception Offset: 00009cac
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 4105
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

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