BleepingComputer.com: Corrupt and Unreadable Documents.

Hi,

I am getting an error message about two documents that are corrupt and unreadable. I have tried to delete them by putting them in the trash, but the error message is: ntitled- Notepad: NOTEPAD.EXE - Corrupt File. The file or directory C:\Documents and Settings\C\My Documents is corrupt and unreadable. Please run the Chkdsk utility.

When I tried to run Chkdsk it wouldn't run, said I needed to restart. Unfortunately, I get an error message there, too.

I also tried deleting the files in DOS, but got the same corrup and unreadable error messages.

As I do not have the XP installation CD, I tried running ComboFix. The instructions suggested that I send the ComboFix Log file to an authorized helper. Please see attached.

Both files are Notepad files, and they are titled Rescued document and Rescued document 1.

First, can I remove these files? Second, if drastic measures are needed to remove them such as doing a complete system recovery, do they present any danger? Or are they just a minor irritation, that is an error dialog message will pop-up when I rerun CCleaner?

Sorry the post is so long. Am trying to give you as much information as I can.

Thanks for your help.

This post has been edited by Sweet Home: 11 August 2009 - 02:44 PM

Run chkdsk /r, as instructed.

Start/Run..type chkdsk /r (with space between k and /) and hit Enter. Type Y in response to onscreen query and hit Enter.

Reboot the system and let the command run, it will boot into XP when done.

A corrupt/unreadable document is a damaged file or a file which is on what are called bad sectors. The chkdsk /r will try to make the document readable/move it to a good location.

Louis

Thanks so much. That did the trick. When I first ran chkdsk, I got the same NTSF cannot open volume for direct access. I missed the DOS screen at restart. However, when I ran it again, choosing Recovery Console. That fixed the problem.

Again, many, many thanks.

Easily done, happy computing .

Louis