BleepingComputer.com: New Here...

I was wondering how long it generally takes to get a reply about a posted HJT log. I have never posted on THIS site but was wondering if anyone knew that "time frame" average....(truely an educated guess)

Please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large, as are other comparable sites that help others with malware issues. Athough our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?

Thank you for understanding.

Hi NexRad,

The help when you get it will be the best, so well worth the wait!
Once you are finished resolving the issue you're trying to solve - how about starting the training to help others in the future? Here's a link to the relevant thread here at BC
http://www.bleepingcomputer.com/forums/topic86678.html

I know that I'm not tech savvy enough to volunteer but if you are, why not go for it??

Just a thought ....

Went there to sign up for the classes and it says that no slots are open right now. I was just telling my wife early this morning that I woud like to learn what is needed to fight back!!

As I say this I am asking that if you are reading this and either can, or know someone who can, open another spot in the school right now is the best time for me....I will be off work for probably the next 2 weeks straight. Things are slow at my shop and I spend a lot of time online (especially late at night). I am really wanting to learn what it takes to help other people that are experiencing all of these different troubles

Thank you all in advance for your anticipated help,
Ken (NexRad)

Now all I need is one of those passwords to enter. So, if one of the Admins would see it fit to allow the training I am willing to learn and assist.

Thanks

Hopefully garmanma (who replied above) will see this and get in touch with you. I'm sure they wouldn't want to miss out on yoiur offer.

1002 Richard S, on Jul 25 2009, 01:03 AM, said:

I only hope so. I would truely LOVE to learn what it takes to help others. I see SO many people that need help, and not all of them come to sites like this. I could use the training DAILY. Especially with work being slow right now, I really have nothing else to do but sit and wait. To be honest though, I guess I'm not to contact anyone directly about the training but just sit back and wait for an opening.... We'll see. Hopefully he will look into this post and I can go from there. Thank you for your reply.

Moved from Introductions to a more appropriate forum. Tw

The weatherman, on Jul 25 2009, 06:14 PM, said:

ok...

The selection process for the HJT Training Program is quite rigorous and rife with trials and torment.

The specifics are highly classified but I can tell you that it involves your first born personal computer, various incantations (all of which mention the movie "War Games" [the original, not the remake {alternatively, The Forbin Project can be invoked}]), the performance by the initiate of a song and dance number (you have the option of choosing from Rogers and Hammerstein or Gilbert and Sullivan), a container of frozen concentrated orange juice, an original copy of the morris worm, and a goose named Sally who's in charge or running the Bleeping Computer staff commissary and bar as well as running the daily backups for Grinler.

Or at least, that's what I gather. The Study Hall Admins don't speak to me much.

Quote

Where is that bar?????????????????? I want too!!!!

BTW, I really would love a comment from Sally the goose here

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Now why doesn't surprise me that.........



But now seriously, just keep checking those slots, they open up quite frequently, but you have to be fast, you can bookmarkt the page and check back there daily.

You don't need any specific knowledge, only the desire to learn new and interesting things!

This post has been edited by elise025: 29 July 2009 - 05:20 AM

I check quite frequently.

What are some examples of the *special circumstances* that would warrant consideration for entry to the program prior to a public opening?

This post has been edited by NexRad: 08 August 2009 - 07:24 PM