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> Computer shuts down automatically, how do I fix this
Benjie02
post Jul 11 2005, 08:32 PM
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Hi I am having probs with my pc shutting down by itself usually within 10 minutes of starting, following is the text shown in error report sent to microsoft;
C:\WINDOWS\TEMP\WER27db.dir00\winlogon.exe.mdmp
C:\WINDOWS\TEMP\WER27db.dir00\appcompat.txt
What can I do about this? Thanks in advance for your help.
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thedon57
post Jul 12 2005, 03:06 AM
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Hi what was feed back you got from microsoft.


--------------------
If you want a Computer built, do it yourself, install Windows XP Home Edition, SP2 and all updates backed up by Nod32, Microsoft AntiSpyware, Yahoo AntiSpyware, Ad-Aware SE Plus, Ad-Watch SE Plus, CCleaner,and Windows Registry Repair Pro, WinPatrol Explorer 9.7 Plus, Trogan Hunter Full Edition, Bug Doctor Pro all of them working together makes it more stable,and faster with no Freeze ups, Crashes or Blue Screens. Now Forum Admin on another Computer Forum.
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Benjie02
post Jul 12 2005, 03:40 AM
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Unfortunately no reply
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thedon57
post Jul 12 2005, 03:53 AM
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I believe you have caught a virus, suggest you run agood antivirus, not nortons, sometime like avg or avast which is free from the web. and let us no the results of outcome.


--------------------
If you want a Computer built, do it yourself, install Windows XP Home Edition, SP2 and all updates backed up by Nod32, Microsoft AntiSpyware, Yahoo AntiSpyware, Ad-Aware SE Plus, Ad-Watch SE Plus, CCleaner,and Windows Registry Repair Pro, WinPatrol Explorer 9.7 Plus, Trogan Hunter Full Edition, Bug Doctor Pro all of them working together makes it more stable,and faster with no Freeze ups, Crashes or Blue Screens. Now Forum Admin on another Computer Forum.
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phatcat42141
post Jul 12 2005, 06:07 AM
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QUOTE(Benjie02 @ Jul 11 2005, 08:32 PM)
Hi I am having probs with my pc shutting down by itself usually within 10 minutes of starting, following is the text shown in error report sent to microsoft;
C:\WINDOWS\TEMP\WER27db.dir00\winlogon.exe.mdmp
C:\WINDOWS\TEMP\WER27db.dir00\appcompat.txt
What can I do about this? Thanks in advance for your help.

Maybe its a SAM file problem. Try this --


Boot from CD and log on to recovery console.
copy C:\WINDOWS\repair\SAM C:\WINDOWS\system32\config\SAM


--------------------
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Benjie02
post Jul 12 2005, 06:53 PM
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Which CD do I boot from as I have several different ones here i.e. driver recovery cd, application recovery cd , operating system cd
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thedon57
post Jul 12 2005, 06:57 PM
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hi you want your O S cd


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If you want a Computer built, do it yourself, install Windows XP Home Edition, SP2 and all updates backed up by Nod32, Microsoft AntiSpyware, Yahoo AntiSpyware, Ad-Aware SE Plus, Ad-Watch SE Plus, CCleaner,and Windows Registry Repair Pro, WinPatrol Explorer 9.7 Plus, Trogan Hunter Full Edition, Bug Doctor Pro all of them working together makes it more stable,and faster with no Freeze ups, Crashes or Blue Screens. Now Forum Admin on another Computer Forum.
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Enthusiast
post Jul 12 2005, 07:14 PM
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Navigate to this file, C:\WINDOWS\TEMP\WER27db.dir00\appcompat.txt, and since it is a text file try opening it in notepad. See what it says.

Appcompat.txt is the reporting file used when uploading error reports to Microsoft. You've seen the message asking you if you would like to "report this error to Microsoft"? Appcompat.txt is a file that is uploaded if you say yes.
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phatcat42141
post Jul 12 2005, 07:16 PM
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QUOTE(Benjie02 @ Jul 12 2005, 06:53 PM)
Which CD do I boot from as I have several different ones here i.e. driver recovery cd, application recovery cd , operating system cd

Your operating system cd


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Benjie02
post Jul 13 2005, 06:25 PM
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Thankyou all for your help it was very appreciated and helpful, I ended up using the OS disc to repair my XP setup and is now working fine. Once again thankyou.
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