BleepingComputer.com: No Desktop, No Safemode, No System Restore.

Hello everyone, I am new to the forums and I would like to say that this website has helped me many times, its my #1 source.

I am using Windows Vista, my laptop is an ACER Aspire 3680-2354 notebook.(Home Basic)

As I logged in my account on the laptop, everything was loaded except I had an error message "Windows Is Checking A Solution To The Problem". Then it changed to "Windows Is Restarting." At this point, my desktop screen started blinking, and it would restart itself like a couple times....it did this in a cycle, it restarted the screen itself, but not the whole entire computer. Its doing this everytime I log into my account on the computer. All I see is just my background picture with no icons on it, and my taskbar at the bottom has disappeared.

Secondly, I asked a friend to help and he said to go into safemode and create a new task running explorer.exe. I tried this and it does not work. The administrative account for the notebook showed a black screen with no icons however, an error message saying "Windows Has Stopped Running". Then I go into my own account in safemode, and my friend said to use system restore. I quickly ran its recommended process. But as I was going into getting to system tools, The toolbar was blinking quite rapidly, unabling me to click on the Start Menu.

After I ran System Recovery, or System Restore, it said it was successful. It said my files are still there. But when I logged into my account on the laptop, it still does the same thing again, the two error messages at the beginning, and the screen was just restarting itself again...

I dont think I have a virus or anything, because AVG didnt pick anything up, but I could be wrong.

I am having great amount of trouble, and it would be very appreciated to get some help!!!

Thanks!!!!

Quote

You need to end all current tasks, first

garmanma, on Jul 22 2009, 09:32 AM, said:

I tried it, theres nothing running in it, when I typed in explorer.exe in new task in task manager, it doesnt work, it does not show up when I tried to create a new task for explorer.exe.

Please excuse me if I posted this in the wrong area.

Hello

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/topic243608.html

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted

OR

2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom