Help
About six months ago a computer tech. consultant took my VAIO VGN-SZ750N laptop to his office to clean it up.I'd recently told him I was finding Word 2007 (Windows Office and Student 2007) confusing and preferred Word 2003. Without asking for a go-ahead he installed Word 2003. When he did this, he didn't uninstall Word 2007.
I persevered with Word 2007 and really grew to like it, so then wanted to remove the newly-installed Word 2003. Soon afterwards the consultant and I parted company
somewhat acrimoniously, so borrowing the Word 2003 disk he'd used (which would have made removal easier) is unfortunately out of the question.
I tried to uninstall the Word 2003 via Control Panel and the uninstall/change facility under Programs and Features. Although Word 2003 disappeared from there and from the list of programs in the Start menu, there's evidence from time to time that elements of Word 2003 are still hanging around in the computer.
When I've attempted to remove these traces, I've got a request for my Microsoft user-name and password, without which I can't proceed. I don't remember ever being given these when I bought my computer loaded with Vista and later bought and installed Office Home & Student. All the computer and accessories I have were acquired perfectly legally. Maybe I should add that I'm near 80, and not as switched on as I used to be!
I'd greatly value advice from anyone who can help.
This post has been edited by boopme: 17 July 2009 - 03:42 PM
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