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Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
DO NOT post a ComboFix log unless requested to.
Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.
When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.
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Jul 16 2009, 05:12 AM
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Member ![]() ![]() Group: Members Posts: 24 Joined: 26-June 09 Member No.: 345,682 |
http://www.bleepingcomputer.com/forums/topic237072.html Someone there suggested that I was probably infected with malware, and I think they are probably right at this point. So, I have come here to this forum. I have Vista. It will probably say that in my log, but I'm just stating it here for point of repetition, because I've been getting a lot of advice about how to fix problems on XP, which does me zero good. Anyway, without further ado, here is my DDS log. If anyone could give me any help, I'd really appreciate it so much. Thank you very much for taking the time to read this and try to help me. DDS (Ver_09-06-26.01) - NTFSx86 Run by Josh at 16:57:03.29 on Tue 07/14/2009 Internet Explorer: 7.0.6001.18000 Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1915.654 [GMT -4:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\WLANExt.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\Explorer.EXE C:\Windows\System32\igfxtray.exe C:\Windows\System32\igfxpers.exe C:\Windows\RtHDVCpl.exe C:\Windows\system32\taskeng.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\system32\agrsmsvc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\Toshiba\Power Saver\TPwrMain.exe C:\Program Files\Toshiba\SmoothView\SmoothView.exe C:\Program Files\Toshiba\FlashCards\TCrdMain.exe C:\Program Files\MozyHome\mozybackup.exe C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe C:\Program Files\Toshiba\ConfigFree\NDSTray.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Toshiba\TOSHIBA Service Station\TSS.exe C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Windows\system32\TODDSrv.exe C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe C:\Program Files\MozyHome\mozybackup.exe C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe C:\Program Files\Unlocker\UnlockerAssistant.exe C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe C:\Program Files\MozyHome\mozystat.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe C:\Windows\system32\igfxext.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Josh\Desktop\dds.scr C:\Windows\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com/ig?brand=TSHB&bmod=TSHB uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.0.0.135\IPSBHO.DLL BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll BHO: PDF-XChange Viewer IE-Plugin: {c5d07eb6-bbce-4dae-acbb-d13a8d28cb1f} - c:\program files\tracker software\pdf-xchange viewer\pdf-viewer\PDFXCviewIEPlugin.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [NDSTray.exe] NDSTray.exe mRun: [cfFncEnabler.exe] cfFncEnabler.exe mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\TSS.exe" /hide mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe" StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mozyhome status.lnk - c:\program files\mozyhome\mozystat.exe mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab DPF: {642BF859-5616-4839-B474-658072B3FFC2} - hxxp://www.smartpctools.com/free_registry_cleaner/RegScanner.ocx DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.0.0.135\CoIEPlg.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL ============= SERVICES / DRIVERS =============== R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0300000.087\SymEFA.sys [2009-5-29 310320] R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0300000.087\BHDrvx86.sys [2009-5-29 258608] R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0300000.087\cchpx86.sys [2009-5-29 482352] R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090709.001\IDSvix86.sys [2009-7-10 292912] R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2009-3-6 20384] R1 mozyFilter;mozyFilter;c:\windows\system32\drivers\mozy.sys [2008-12-12 53752] R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960] R2 N360;Norton 360;c:\program files\norton 360\engine\3.0.0.135\ccSvcHst.exe [2009-5-29 115560] R2 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2008-9-30 46392] R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-6-4 101936] R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-9-30 7168] R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0300000.087\symndisv.sys [2009-5-29 39984] S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-9-30 29744] S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2009-3-6 954368] S3 SVRPEDRV;SVRPEDRV;c:\windows\system32\sysprep\PEDRV.SYS [2008-9-30 9216] =============== Created Last 30 ================ 2009-07-13 00:11 <DIR> --d----- c:\users\josh\appdata\roaming\Malwarebytes 2009-07-13 00:10 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-07-13 00:10 19,096 a------- c:\windows\system32\drivers\mbam.sys 2009-07-13 00:10 <DIR> --d----- c:\programdata\Malwarebytes 2009-07-13 00:10 <DIR> --d----- c:\progra~2\Malwarebytes 2009-07-13 00:10 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware 2009-07-07 02:38 107,864 a------- c:\windows\system32\tsccvid.dll 2009-07-07 02:38 <DIR> --d----- c:\windows\system32\QuickTime 2009-07-07 02:37 <DIR> --d----- c:\programdata\TechSmith 2009-07-07 02:36 <DIR> --d----- c:\program files\common files\TechSmith Shared 2009-07-01 23:08 <DIR> --d----- c:\windows\system32\N360_BACKUP 2009-06-29 14:26 <DIR> --d----- c:\windows\system32\EventProviders 2009-06-29 11:33 <DIR> --d----- c:\program files\Eusing Free Registry Cleaner 2009-06-29 11:15 <DIR> --d----- c:\users\josh\appdata\roaming\Uniblue 2009-06-29 10:46 1,056,768 a------- c:\windows\system32\defltbase.sdb ==================== Find3M ==================== 2009-05-29 07:35 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS 2009-05-29 07:35 7,386 a------- c:\windows\system32\drivers\SYMEVENT.CAT 2009-05-29 07:35 805 a------- c:\windows\system32\drivers\SYMEVENT.INF 2009-05-29 07:35 25,136 a----r-- c:\windows\system32\drivers\SymIMV.sys 2009-05-06 09:21 86,016 a------- c:\windows\inf\infstrng.dat 2009-05-06 09:21 86,016 a------- c:\windows\inf\infstor.dat 2009-05-06 09:21 51,200 a------- c:\windows\inf\infpub.dat 2009-01-29 09:11 665,600 a------- c:\windows\inf\drvindex.dat 2008-11-10 03:43 56 a---h--- c:\programdata\ezsidmv.dat 2008-11-10 03:43 56 a---h--- c:\progra~2\ezsidmv.dat 2008-01-20 22:57 174 a--sh--- c:\program files\desktop.ini 2006-11-02 08:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 08:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 08:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 08:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat 2009-02-27 18:43 262,144 a--sh--- c:\windows\serviceprofiles\localservice\NTUSER (1).DAT 2009-02-27 18:41 2,048 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\lastalive0 (1).dat 2009-02-27 18:41 2,048 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\lastalive1 (1).dat 2009-02-27 18:43 262,144 a--sh--- c:\windows\serviceprofiles\networkservice\NTUSER (1).DAT ============= FINISH: 16:57:49.86 =============== |
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Jul 26 2009, 09:49 AM
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#2
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![]() Bleepin Pinoy ![]() ![]() ![]() ![]() ![]() ![]() Group: Malware Response Team Posts: 1,985 Joined: 30-June 06 From: 3 Stars and the Sun Member No.: 74,094 |
Hello and welcome to Bleeping Computer
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Thanks and again sorry for the delay. We need to see some information about what is happening in your machine. Please perform the following scan:
Information on A/V control HERE -------------------- |
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Jul 31 2009, 07:40 PM
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#3
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OBleepin Investigator ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderator Posts: 20,277 Joined: 14-July 06 From: Bloomington, IN Member No.: 76,150 |
Due to the lack of feedback, this Topic is now closed.
In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic. Orange Blossom -------------------- Orange Blossom An ounce of prevention is worth a pound of cure ESET NOD32, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.6.2.46, WinPatrol Plus, Sunbelt Personal Firewall - Full, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript |
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