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To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

 
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> Agobot-Ku, Zlob.Trojan, how to cleanup?
ryazici
post Jul 8 2009, 06:36 AM
Post #1


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Hi everybody,

Spyhunter and spybot detected this trojans. Any idea how to cleanup my computer? It's working so slow and sending hundreds of e-mails by itself. I can't use it rigt now.

Note:AVG is not working.

Thanks a lot.
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Budapest
post Jul 8 2009, 04:14 PM
Post #2


Bleepin' Cynic
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Group: BC Advisor
Posts: 11,238
Joined: 11-November 06
Member No.: 94,959



Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


--------------------
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw
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ryazici
post Jul 9 2009, 02:04 AM
Post #3


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Thanks for your help Budapest.

Also my task manager is not working. I can't run a norton and win. defender scan


I'm copying the mbam log. Nothing found at scan.

Malwarebytes' Anti-Malware 1.38
Database version: 2397
Windows 5.1.2600 Service Pack 2

09-07-2009 09:56:17
mbam-log-2009-07-09 (09-56-17).txt

Scan type: Quick Scan
Objects scanned: 97881
Time elapsed: 3 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

This post has been edited by ryazici: Jul 9 2009, 02:05 AM
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Budapest
post Jul 9 2009, 02:05 AM
Post #4


Bleepin' Cynic
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Posts: 11,238
Joined: 11-November 06
Member No.: 94,959



Well...that didn't seem to find anything. Try this scan:

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)


--------------------
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw
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ryazici
post Jul 9 2009, 04:26 AM
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Well Dr.Web found 9 trojans:

I moved the incurable, not delete it.

RegUBP2b-Rıza Yazıcıoğlu.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505 Deleted.;
A0000069.reg;C:\System Volume Information\_restore{8E080D6E-D733-4703-9F35-B50952915ACE}\RP1;Trojan.StartPage.1505;Deleted.;
A0002078.reg;C:\System Volume Information\_restore{8E080D6E-D733-4703-9F35-B50952915ACE}\RP13;Trojan.StartPage.1505;Deleted.;
A0002603.reg;C:\System Volume Information\_restore{8E080D6E-D733-4703-9F35-B50952915ACE}\RP15;Trojan.StartPage.1505;Deleted.;
A0001479.sys;C:\System Volume Information\_restore{8E080D6E-D733-4703-9F35-B50952915ACE}\RP4;Trojan.Spambot.4489;;
A0001568.reg;C:\System Volume Information\_restore{8E080D6E-D733-4703-9F35-B50952915ACE}\RP5;Trojan.StartPage.1505;Deleted.;
A0001649.reg;C:\System Volume Information\_restore{8E080D6E-D733-4703-9F35-B50952915ACE}\RP5;Trojan.StartPage.1505;Deleted.;
A0001732.reg;C:\System Volume Information\_restore{8E080D6E-D733-4703-9F35-B50952915ACE}\RP7;Trojan.StartPage.1505;Deleted.;
A0001817.reg;C:\System Volume Information\_restore{8E080D6E-D733-4703-9F35-B50952915ACE}\RP7;Trojan.StartPage.1505;Deleted.;

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Budapest
post Jul 9 2009, 04:14 PM
Post #6


Bleepin' Cynic
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Group: BC Advisor
Posts: 11,238
Joined: 11-November 06
Member No.: 94,959



It didn't really pic up anything that would account for all the spam email. How's your computer running?


--------------------
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw
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ryazici
post Jul 10 2009, 03:33 AM
Post #7


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Nothing changed.

Still can't update norton or defender. Still can't run avg. My task manager is not working. I think it's blocking that kind of stuff. Computer is slow wihile starting windows but normal afterwards.

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Budapest
post Jul 10 2009, 03:45 PM
Post #8


Bleepin' Cynic
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Group: BC Advisor
Posts: 11,238
Joined: 11-November 06
Member No.: 94,959



I think it's time to head on over to the HijackThis forum for a closer look.

Preparation Guide for use before posting a HijackThis Log

Go straight to Step 6. Be sure to include a link to this thread so they can see what has already been tried.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.


--------------------
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw
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ryazici
post Jul 11 2009, 06:32 AM
Post #9


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Group: Members
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Joined: 8-July 09
Member No.: 349,660



Hello Budapest.

Thanks for eveything.

I will write to HijackThis forum but somehow can't able to download the dds tool mentioned at step 6 from the link. Can you send dds.scr with e-mail or pm or some other way except dowloading from the link?


Best Regards.

This post has been edited by The weatherman: Jul 11 2009, 10:55 AM
Reason for edit: Removed email address~ Tw
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Budapest
post Jul 11 2009, 04:46 PM
Post #10


Bleepin' Cynic
******

Group: BC Advisor
Posts: 11,238
Joined: 11-November 06
Member No.: 94,959



Try making a log with HijackThis.

http://www.trendsecure.com/portal/en-US/to...ckthis/download
http://www.bleepingcomputer.com/files/hijackthis.php


--------------------
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw
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Orange Blossom
post Jul 14 2009, 10:03 PM
Post #11


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Posts: 19,717
Joined: 14-July 06
From: Bloomington, IN
Member No.: 76,150



Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic241148.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom fruits_cherry.gif


--------------------
Orange Blossom

An ounce of prevention is worth a pound of cure

ESET NOD32, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.6.2.46, WinPatrol Plus, Sunbelt Personal Firewall - Full, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
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