BleepingComputer.com: How to start from square 1 again?

Hi everyone...

I am desperately need of some help. I have been having a lot of problems with my laptop the past month and now it is at all time high. My laptop at the moment is going on a "BLUE SCREEN" and shuts it self off everytime i try to turn it on normally. Therefore i can only use my laptop in SAFEMODE W/ NETWORKING so i could use the net to try to get some help. I have bump into the process on how to do it before in the help page in windows, but unfortunately i couldn't locate the windows vista disc that came with my laptop at that time but i have found the disc yesterday. Since yesterday i have been trying to locate the instructions on how to reboot the whole system, but i could not find it.

Im hoping someone could help me find the process or instruct me on a better way on fixing my laptop. I have tried on doing the system restore several times but it isnt working. Also have tried to run memory diagnostic tool and couldnt run it either..

does your comp have a recovery partition? if yes. see if this helps.

http://www.techsupportforum.com/hardware-s...structions.html

good luck

if no. put the disc in drive and restart. you may have to enable boot from cd drive 1st.

to enter bios restart. start tapping the f2 key. you will enter bios screen.
enter bios and choose cd/dvd drive to be 1st to boot. using arrow keys. when you have cd set 1st hit the f10 key to save settings and exit.
restart then recover disc will boot. follow instructions. (restore to factory condition or something like that.

you will lose all your data. ie pictures ect

thank u very much. i will try the process and see how it goes.. i dont mind loosing everything i had made copies of everything already. once again thank u and i hope it works.

Hey its me again... it worked perfectly. thank you thank you thank you very much again kenny... i everything is perfect right now. but i have one quick question during the re-boot i came across a message saying there will be a second set of windows file and my old windows vista files will be marked "OLD"... So is it safe and will my laptop work fine if i did delete all files made prior to todays installations???

hello and congrats

make sure everything runs ok before deleting "old" files.
after that delete away.

thanks again.. and yes i am double checking everything prior to deleting anything.... once again thank you and really appreciate it....