 Mouse/video/audio stuttering after Norton & SpySweeper Supposedly Removed Everything, Need review of Hijack This log & recommendations |
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BleepingComputer.com > Security > HijackThis Logs and Virus/Trojan/Spyware/Malware Removal > Misplaced HJT Logs  |
 Jul 6 2009, 11:10 PM
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New Member  Group: Members Posts: 1 Joined: 6-July 09 Member No.: 349,193  |
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:58:17 PM, on 7/6/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16850) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\arservice.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe c:\WINDOWS\system32\ZuneBusEnum.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Zune\ZuneLauncher.exe C:\WINDOWS\system32\WDBtnMgr.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\Program Files\WDC\SetIcon.exe C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\System32\svchost.exe C:\HP\KBD\KBD.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\WINDOWS\ARPWRMSG.EXE C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\HawkingTech\Multifunction Print Server\Control Center.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe C:\WINDOWS\system32\ctfmon.exe c:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\BRMFRSMG.EXE C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: (no name) - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - (no file) O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe" O4 - HKLM\..\Run: [WD Button Manager] "C:\WINDOWS\system32\WDBtnMgr.exe" O4 - HKLM\..\Run: [vptray] "C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe" O4 - HKLM\..\Run: [SetIcon] "\Program Files\WDC\SetIcon.exe" O4 - HKLM\..\Run: [RTHDCPL] "C:\WINDOWS\RTHDCPL.EXE" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [PinnacleDriverCheck] "C:\WINDOWS\system32\PSDrvCheck.exe" -CheckReg O4 - HKLM\..\Run: [KBD] "C:\HP\KBD\KBD.EXE" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [ehTray] "C:\WINDOWS\ehome\ehtray.exe" O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime O4 - HKLM\..\Run: [AlwaysReady Power Message APP] "C:\WINDOWS\ARPWRMSG.EXE" O4 - HKLM\..\Run: [Alcmtr] "C:\WINDOWS\ALCMTR.EXE" O4 - HKLM\..\Run: [KernelFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -k O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [Control Center] C:\Program Files\HawkingTech\Multifunction Print Server\Control Center.exe -mini O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1 O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe" O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe O4 - Global Startup: Map Drive.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: PackageCab - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab O16 - DPF: {10E0E75E-6701-4134-9D95-C0942ED1F1C8} (Snapfish Outlook Import ActiveX Control) - http://www1.snapfish.com/SnapfishOutlookImport.cab O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - https://wimpro2.cce.hp.com/ChatEntry/downloads/sysinfo.cab O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1145327920437 O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/...tiveXPlugin.cab O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab O16 - DPF: {D6E0B119-DCF2-4CD6-8DFB-7CFF1B70F7FF} (TeamOn Import Object) - https://bis.na.blackberry.com/html/web/clie...ls/TOImport.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pottersignal.webex.com/client/T26L/...ort/ieatgpc.cab O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://extranet.abemployees.com/dana-cache...perSetupSP1.cab O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe -- End of file - 11862 bytes A big thanks in advance and I hope this can be cleared up!!!!!! |
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Jul 6 2009, 11:35 PM
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 SPAM Magnet Group: Site Admin Posts: 16,040 Joined: 6-May 04 From: SW Louisiana Member No.: 363 |
I have moved your Topic that included a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.
We understand that dealing with malware issues and getting help can be frustrating but improperly posting a log usually happens if you missed the directions we provide to those who require malware removal assistance. Prior to posting a log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system. Please complete all the steps in the Guide. If you can't perform a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Prep Guide to post a new log. Please do not post any more logs to this topic as it just a placeholder to be used to help you post the information in the proper way and in the proper forum. Going forward, HijackThis logs should only be posted in the HijackThis Logs and Virus/Trojan/Spyware/Malware Removal in order to make it easier for our helpers to respond to your topic The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for. When your new DDS/HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done. Thanks for your cooperation and good luck -------------------- |
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