 VISTA FREEZE ON STARTUP - PLEASE WAIT, Freezes on Startup Cant boot in Safe mode |
Welcome Guest ( Log In | Click here to Register a free account now! )
Register a free account to unlock additional features at BleepingComputer.com
Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.  |
 Jul 3 2009, 08:44 PM
Post
#1
|
|
|
Member  Group: Members Posts: 37 Joined: 27-June 08 Member No.: 218,918  |
Last night Windows Vista Home d/load new updates - IE 8 and I uninstalled Avast anti virus and put on PC Tools anti virus. It wanted me to restart which I did and now when it boots up it freezes on the screen 'Please Wait' the circle keeps spinning and acts like it is thinking but nothing. I have tried booting in Safe mode with and without networking and with the command prompt - all with the same outcome. This Acer is pretty new, last month or so, not sure of exact specs, but I don't even have the option to repair vista or restore from a previous config. Only options I get are the Safe Mode ones and Start windows Normally. The Computer came pre loaded with Vista Home and hence I don't seem to have the disks. I know that normally the backup of vista is on the partition drive but how do I get to it if I cannot load into Windows? I need to fix this as its not my computer and feeling extremely guilty!!! Please if you respond not to difficult indepth tech answers I know a little but not good with fiddling with the inside of the comp.... Thanks Anything would be GREAT!!!!! |
 |
 
|
|
Jul 4 2009, 04:41 AM
Post
#2
|
|
|
Senior Member Group: Members Posts: 510 Joined: 13-January 09 Member No.: 282,146 |
Hi
 Did the computer owner ask you to uninstall the Avast and what method did you use to uninstall it?
|
|
|
|
|
Jul 4 2009, 07:03 AM
Post
#3
|
|
|
Member Group: Members Posts: 37 Joined: 27-June 08 Member No.: 218,918 |
Yes was asked to uninstall it. I used the Add/remove program option as there was no Uninstall program in the Avast directory.
Have found out with ACER computers I need to press ALT F10 when the ACER logo comes up to enter into the System Restore feature I will try this and have my fingers crossed. |
|
|
|
 Jul 4 2009, 07:47 AM
Post
#4
|
|
|
Senior Member Group: Members Posts: 510 Joined: 13-January 09 Member No.: 282,146 |
Not sure if you may find these Vista tutorials of any help?
http://www.bleepingcomputer.com/tutorials/tutorial134.html http://www.bleepingcomputer.com/tutorials/tutorial143.html
|
|
|
|
|
Jul 4 2009, 11:59 PM
Post
#5
|
|
|
Member Group: Members Posts: 37 Joined: 27-June 08 Member No.: 218,918 |
ok fixed this problem with ACER's press F2 on start-up which brings up the option for the Advanced options so you can restore to a earlier point.
|
|
|
|
|
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
| Lo-Fi Version | Time is now: 9th February 2010 - 01:17 PM |
© 2003-2010 All Rights Reserved Bleeping Computer LLC.