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hijackthis.log (14.59K)
Number of downloads: 4
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HijackThis Log - Not sure of what type of infection helper.dll appears in Common Folder at startup and slow browser/cpu
#1
- New Member
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- Group: Members
- Posts: 2
- Joined: 03-July 09
Posted 03 July 2009 - 02:04 PM
Here is the log file from HijackThis. I'm sorry I don't have a lot of details other than upon startup the Common Folder opens and the helper.dll file is present. My browser seems to be "hanging" quite a bit as well.
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#2
- bleepin' _temp_
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- Group: Malware Response Instructor
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Posted 09 July 2009 - 09:47 AM
Hello and welcome to Bleeping Computer
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.
If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Thanks and again sorry for the delay.
We need to see some information about what is happening in your machine. Please perform the following scan:
Information on A/V control HERE
regarsd _temp_
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.
If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.
Thanks and again sorry for the delay.
We need to see some information about what is happening in your machine. Please perform the following scan:
- Download DDS by sUBs from one of the following links. Save it to your desktop.
- Double click on the DDS icon, allow it to run.
- A small box will open, with an explaination about the tool. No input is needed, the scan is running.
- Notepad will open with the results.
- Follow the instructions that pop up for posting the results.
- Close the program window, and delete the program from your desktop.
Information on A/V control HERE
regarsd _temp_
If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM!
Please don't send help request via PM, unless I am already helping you. Use the forums!
I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. ~ Albert Einstein
Heroism on command, senseless violence, and all the loathsome nonsense that goes by the name of patriotism -- how passionately I hate them! ~ Albert Einstein
Please don't send help request via PM, unless I am already helping you. Use the forums!
I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. ~ Albert Einstein
Heroism on command, senseless violence, and all the loathsome nonsense that goes by the name of patriotism -- how passionately I hate them! ~ Albert Einstein
#3
- Bleepin' Texan in Ohio!
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- Group: Malware Response Team
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- Location:New Bremen, Ohio
Posted 14 July 2009 - 10:35 AM
Due to the lack of feedback this Topic is closed.
If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.
Everyone else please begin a New Topic
If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.
Everyone else please begin a New Topic
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Error reading poptart in Drive A: Delete kids y/n?
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