BleepingComputer.com: Help With Malware/Virus

Hi,

Having some problems with my computer if anyone is able to help please?

Running fine until this evening - got some kind of virus warning. But it wasn't from my usual anti-virus, windows firewall etc.

It was from a program called WinPC Defender. Sussed it was malware/virus so downloaded spybot and ccleaner. Ran both, they both found a few things and got rid of them.

Tried to run system restore but when i tried that it said there was no restore points whatsoever which shouldn't be the case. Usually have loads to pick from weekly.

Tried to restart the computer in hope of spybot/ccleaner results fixing it but no luck there.

Looked up WinPc Defender and tried some suggested programs to remove it Malwarebyte's Anti-Malware but that won't let me run the program at all.

Everytime i try to run it i get a windows error straight away:

"Malwarebyte's Anti-Malware has stopped working. A problem caused the program to stop working correctly"

Every single time.

Anyone able to help please?

Thanks

Hello and welcome. i am going to move this from Vista to Am I Infected.

First uninstall then reinstall MalwareBytes as shown below after this.
We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.

• Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  
• If prompted with a legal dialog, accept the warning.
  
• Click and then on "Advanced Mode"
  
  
• You may be presented with a warning dialog. If so, press
  
• Click on
  
• Click on
  
• Uncheck this checkbox:
  
  
• Close/Exit Spybot Search and Destroy

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet.
  
• Double-click on mbam-setup.exe to install the application.
  
• When the installation begins, follow the prompts and do not make any changes to default settings.
  
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
    
  • Launch Malwarebytes' Anti-Malware
  
  
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
  
• Then click on the Scan button.
  
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When removal is completed, a log report will open in Notepad.
  
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.

Thanks for reply.

Installed Anti-malware but again it won't let me run it at all. Just keeps giving me the same error.

Tried it in safe mode aswell - don't get an error when i click to run it but nothing happens. Program just doesn't run.

OK try the other... SAS. If no joy run ROOTREPEAL

Next Please install RootRepeal

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K.
Unzip that,(7-zip tool if needed) and then click RootRepeal.exe to open the scanner.
Next click on the Report tab, now click on Scan. A Window will open asking what to include in the scan. Check all of the below and then click OK.

Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Now you'll be asked which drive to scan. Check C: and click OK again and the scan will start. Please be patient as the scan runs. When the scan has finished, click on Save Report.
Name the log RootRepeal.txt and save it to your Documents folder (it should automatically save it there).
Please copy and paste that into your next reply.

Report is below.

Also noticed this forum has just started viewing weird in firefox for me the last 10 minutes. Screenshot to explain it better - the blue colour and whole forum table etc seem missing:





RootRepeal report:


ROOTREPEAL © AD, 2007-2009
==================================================
Scan Time: 2009/07/03 03:07
Program Version: Version 1.3.0.0
Windows Version: Windows Vista SP1
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\Windows\System32\Drivers\dump_atapi.sys
Address: 0x8EFA9000 Size: 32768 File Visible: No Signed: -
Status: -

Name: dump_dumpata.sys
Image Path: C:\Windows\System32\Drivers\dump_dumpata.sys
Address: 0x8EF9E000 Size: 45056 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\Windows\system32\drivers\rootrepeal.sys
Address: 0xA283E000 Size: 49152 File Visible: No Signed: -
Status: -

Name: UACxvmylbqnbcxkisi.sys
Image Path: C:\Windows\system32\drivers\UACxvmylbqnbcxkisi.sys
Address: 0x807E0000 Size: 81920 File Visible: - Signed: -
Status: Hidden from Windows API!

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\program files\microsoft windows onecare live\winsssvc_log.bin
Status: Allocation size mismatch (API: 983040, Raw: 458752)

Path: C:\Windows\System32\uacinit.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\UACmyeiicusnvwuaet.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\UACpwfxombeippvtpo.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\UACryrerbwqibfktwr.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\UACvugysntfoxrqfpp.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\UACvvpeufduseqmsov.dat
Status: Invisible to the Windows API!

Path: C:\Windows\Temp\UAC2fb6.tmp
Status: Invisible to the Windows API!

Path: c:\program files\enigma software group\spyhunter\processguard.dll
Status: Allocation size mismatch (API: 786432, Raw: 0)

Path: C:\Program Files\Windows Media Player\Network Sharing\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\Microsoft.NET\Framework\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\System32\drivers\UACxvmylbqnbcxkisi.sys
Status: Invisible to the Windows API!

Path: C:\Windows\System32\wbem\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_dc990e4797f81af1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_43efccf17831d131.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8dd7dea5d5a7a18a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8a14c0566bec5b24.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24ad.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_5c4003bc63e949f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_abac38a907ee8801.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.163_none_10b3ea459bfee365.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_7b33aa7d218504d2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.163_none_91949b06671d08ae.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_58b19c2866332652.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6000.16789_none_09360999522be962\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6000.20976_none_09c777586b441e5d\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.18185_none_0b1847174f5614f7\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.22331_none_0bd3f43c684ec0d7\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6000.16830_none_29a6eeebde589a97\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6000.21023_none_2a3e34a2f76b9db7\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6001.18226_none_2b9dff39db71a7a1\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6001.22389_none_2be9bd5af4bd3b16\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.16767_none_48e0ac03ef0db56a\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.16767_none_48e0ac03ef0db56a\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.16767_none_48e0ac03ef0db56a\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.20941_none_4979e8d10820826f\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.20941_none_4979e8d10820826f\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.20941_none_4979e8d10820826f\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.18160_none_4abfe8a3ec3a94fa\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.18160_none_4abfe8a3ec3a94fa\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.18160_none_4abfe8a3ec3a94fa\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.22292_none_4b2b163f056ebb45\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.22292_none_4b2b163f056ebb45\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.22292_none_4b2b163f056ebb45\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_appdata_b03f5f7f11d50a3a_6.0.6000.16720_none_9b31bbe79077558b\GROUPE~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_mof_b03f5f7f11d50a3a_6.0.6000.16720_none_a54ef540d05f91fc\ASPNET~1.UNI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_mof_b03f5f7f11d50a3a_6.0.6000.20883_none_8e870be4ea01d6ef\ASPNET~1.UNI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_mof_b03f5f7f11d50a3a_6.0.6001.18111_none_a529d9f6d0b19e9d\ASPNET~1.UNI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_mof_b03f5f7f11d50a3a_6.0.6001.22230_none_8e5e4a92ea5717b0\ASPNET~1.UNI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_appdata_b03f5f7f11d50a3a_6.0.6000.20883_none_8469d28baa199a7e\GROUPE~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_policy.1.2.microsof..op.security.azroles_31bf3856ad364e35_6.0.6000.16386_none_ea83414c2e75b887\Microsoft.Interop.Security.AzRoles.config
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_defwsdlhlpgen_b03f5f7f11d50a3a_6.0.6000.16720_none_38b929534b68462d\DEFAUL~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_defwsdlhlpgen_b03f5f7f11d50a3a_6.0.6000.20883_none_21f13ff7650a8b20\DEFAUL~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_defwsdlhlpgen_b03f5f7f11d50a3a_6.0.6001.18111_none_38940e094bba52ce\DEFAUL~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_defwsdlhlpgen_b03f5f7f11d50a3a_6.0.6001.22230_none_21c87ea5655fcbe1\DEFAUL~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_personalization_sql_b03f5f7f11d50a3a_6.0.6000.16720_none_48d018cce81ec9cb\INSTAL~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_personalization_sql_b03f5f7f11d50a3a_6.0.6000.16720_none_48d018cce81ec9cb\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_personalization_sql_b03f5f7f11d50a3a_6.0.6000.20883_none_32082f7101c10ebe\INSTAL~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_personalization_sql_b03f5f7f11d50a3a_6.0.6000.20883_none_32082f7101c10ebe\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_personalization_sql_b03f5f7f11d50a3a_6.0.6001.18111_none_48aafd82e870d66c\INSTAL~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_personalization_sql_b03f5f7f11d50a3a_6.0.6001.18111_none_48aafd82e870d66c\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_personalization_sql_b03f5f7f11d50a3a_6.0.6001.22230_none_31df6e1f02164f7f\INSTAL~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_personalization_sql_b03f5f7f11d50a3a_6.0.6001.22230_none_31df6e1f02164f7f\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_pg_persnlization_sql_b03f5f7f11d50a3a_6.0.6000.16720_none_b898612ecd927be5\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_pg_persnlization_sql_b03f5f7f11d50a3a_6.0.6000.20883_none_a1d077d2e734c0d8\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_pg_persnlization_sql_b03f5f7f11d50a3a_6.0.6001.18111_none_b87345e4cde48886\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_pg_persnlization_sql_b03f5f7f11d50a3a_6.0.6001.22230_none_a1a7b680e78a0199\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-redist_config_files_b03f5f7f11d50a3a_6.0.6000.16720_none_7b4eba45cecd6936\IEEXEC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-redist_config_files_b03f5f7f11d50a3a_6.0.6000.20883_none_6486d0e9e86fae29\IEEXEC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-redist_config_files_b03f5f7f11d50a3a_6.0.6001.18111_none_7b299efbcf1f75d7\IEEXEC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-redist_config_files_b03f5f7f11d50a3a_6.0.6001.22230_none_645e0f97e8c4eeea\IEEXEC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.0.6000.16720_none_0bca521ee450d037\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.0.6000.20883_none_0c16103ffd9c63ac\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.0.6001.18111_none_0dbc60fae16e5e8e\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.0.6001.22230_none_0e2f5da3fa9d1ce3\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_membership_sql_b03f5f7f11d50a3a_6.0.6000.16720_none_6d8c18ba50aebc1f\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_membership_sql_b03f5f7f11d50a3a_6.0.6000.20883_none_56c42f5e6a510112\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_membership_sql_b03f5f7f11d50a3a_6.0.6001.18111_none_6d66fd705100c8c0\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_membership_sql_b03f5f7f11d50a3a_6.0.6001.22230_none_569b6e0c6aa641d3\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_appdata_b03f5f7f11d50a3a_6.0.6001.18111_none_9b0ca09d90c9622c\GROUPE~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_appdata_b03f5f7f11d50a3a_6.0.6001.22230_none_84411139aa6edb3f\GROUPE~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\Microsoft.NET\Framework\v2.0.50727\ASPNET~1.UNI
Status: Locked to the Windows API!

Path: C:\Windows\Microsoft.NET\Framework\v2.0.50727\SYSTEM~1.DLL
Status: Locked to the Windows API!

Path: c:\windows\system32\logfiles\scm\scm.evm
Status: Allocation size mismatch (API: 491520, Raw: 229376)

Path: C:\Users\Kev\AppData\Local\Temp\UAC6e43.tmp
Status: Invisible to the Windows API!

Path: c:\users\kev\appdata\local\temp\etilqs_s5byauchwwsoghwypkde
Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: C:\Users\Kev\AppData\Local\Temp\~DF5392.tmp
Status: Invisible to the Windows API!

Path: C:\Users\Kev\AppData\Roaming\Sports Interactive\Installer Launcher
Status: Locked to the Windows API!

Path: C:\Windows\assembly\GAC_32\Policy.1.2.Microsoft.Interop.Security.AzRoles\6.0.6000.16386__31bf3856ad364e35\Microsoft.Interop.Security.AzRoles.config
Status: Locked to the Windows API!

Path: C:\Windows\assembly\GAC_MSIL\System.Runtime.Serialization.Formatters.Soap\2.0.0.0__b03f5f7f11d50a3a\SYSTEM~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\Microsoft.NET\Framework\v3.0\WPF\PRESEN~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl
Status: Locked to the Windows API!

Path: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl
Status: Locked to the Windows API!

Path: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl
Status: Locked to the Windows API!

Path: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl
Status: Locked to the Windows API!

Path: c:\programdata\microsoft\search\data\applications\windows\gatherlogs\systemindex\systemindex.229.crwl
Status: Allocation size mismatch (API: 280, Raw: 8)

Path: c:\programdata\microsoft\search\data\applications\windows\gatherlogs\systemindex\systemindex.229.gthr
Status: Allocation size mismatch (API: 16384, Raw: 288)

Path: c:\users\kev\appdata\local\mozilla\firefox\profiles\1jl9dx14.default\xul.mfl
Status: Allocation size mismatch (API: 2097152, Raw: 0)

Path: C:\Users\Kev\AppData\Local\Mozilla\Firefox\Profiles\1jl9dx14.default\Cache\A8FBC0DBd01
Status: Visible to the Windows API, but not on disk.

Processes
-------------------
Path: System
PID: 4 Status: Locked to the Windows API!

Path: C:\Windows\System32\audiodg.exe
PID: 1268 Status: Locked to the Windows API!

Stealth Objects
-------------------
Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: wininit.exe (PID: 528) Address: 0x009f0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: wininit.exe (PID: 528) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: services.exe (PID: 576) Address: 0x01850000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: services.exe (PID: 576) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: lsass.exe (PID: 588) Address: 0x01870000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: lsass.exe (PID: 588) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: lsm.exe (PID: 604) Address: 0x00e00000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: lsm.exe (PID: 604) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: winlogon.exe (PID: 640) Address: 0x00520000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: winlogon.exe (PID: 640) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 780) Address: 0x008c0000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 780) Address: 0x00990000 Size: 49152

Object: Hidden Module [Name: UACryrerbwqibfktwr.dll]
Process: svchost.exe (PID: 780) Address: 0x00dd0000 Size: 73728

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 780) Address: 0x01dc0000 Size: 45056

Object: Hidden Module [Name: UACpwfxombeippvtpo.dll]
Process: svchost.exe (PID: 780) Address: 0x01fc0000 Size: 200704

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 780) Address: 0x021c0000 Size: 49152

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 780) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: nvvsvc.exe (PID: 844) Address: 0x00ed0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: nvvsvc.exe (PID: 844) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 908) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 908) Address: 0x006e0000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 908) Address: 0x00de0000 Size: 49152

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: MsMpEng.exe (PID: 1004) Address: 0x00f60000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: MsMpEng.exe (PID: 1004) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 1128) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 1128) Address: 0x00190000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 1128) Address: 0x00a50000 Size: 49152

Object: Hidden Module [Name: WinMgmtR.dll]
Process: svchost.exe (PID: 1128) Address: 0x01bf0000 Size: 8192

Object: Hidden Module [Name: winlogon.exe]
Process: svchost.exe (PID: 1128) Address: 0x02df0000 Size: 323584

Object: Hidden Module [Name: winlogon.exe]
Process: svchost.exe (PID: 1128) Address: 0x02f00000 Size: 323584

Object: Hidden Module [Name: WinMgmtR.dll]
Process: svchost.exe (PID: 1128) Address: 0x6ff40000 Size: 8192

Object: Hidden Module [Name: adtschema.dll]
Process: svchost.exe (PID: 1128) Address: 0x69f40000 Size: 606208

Object: Hidden Module [Name: ci.dll]
Process: svchost.exe (PID: 1128) Address: 0x32f10000 Size: 913408

Object: Hidden Module [Name: wuaueng.dll]
Process: svchost.exe (PID: 1128) Address: 0x6a080000 Size: 1814528

Object: Hidden Module [Name: tquery.dll]
Process: svchost.exe (PID: 1128) Address: 0x700c0000 Size: 1589248

Object: Hidden Module [Name: schedsvc.dll]
Process: svchost.exe (PID: 1128) Address: 0x73130000 Size: 606208

Object: Hidden Module [Name: profsvc.dll]
Process: svchost.exe (PID: 1128) Address: 0x73c60000 Size: 163840

Object: Hidden Module [Name: wevtapi.dll]
Process: svchost.exe (PID: 1128) Address: 0x75620000 Size: 258048

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 1160) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 1160) Address: 0x00650000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 1160) Address: 0x00950000 Size: 49152

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 1192) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 1192) Address: 0x00640000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 1192) Address: 0x00de0000 Size: 49152

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: SLsvc.exe (PID: 1324) Address: 0x00f70000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: SLsvc.exe (PID: 1324) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 1424) Address: 0x00530000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 1424) Address: 0x00600000 Size: 49152

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 1424) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: rundll32.exe (PID: 1460) Address: 0x00b10000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: rundll32.exe (PID: 1460) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 1572) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 1572) Address: 0x00520000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 1572) Address: 0x005d0000 Size: 49152

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: spoolsv.exe (PID: 1788) Address: 0x007a0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: spoolsv.exe (PID: 1788) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 1828) Address: 0x001c0000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 1828) Address: 0x00de0000 Size: 49152

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 1828) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: taskeng.exe (PID: 1032) Address: 0x009d0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: taskeng.exe (PID: 1032) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: Dwm.exe (PID: 1504) Address: 0x00430000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: Dwm.exe (PID: 1504) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: Explorer.EXE (PID: 1720) Address: 0x01ba0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: Explorer.EXE (PID: 1720) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: AppleMobileDeviceService.exe (PID: 1412) Address: 0x009f0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: AppleMobileDeviceService.exe (PID: 1412) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: guard.exe (PID: 1252) Address: 0x00340000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: guard.exe (PID: 1252) Address: 0x00ac0000 Size: 49152

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: mDNSResponder.exe (PID: 1808) Address: 0x00af0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: mDNSResponder.exe (PID: 1808) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 2112) Address: 0x00570000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 2112) Address: 0x00610000 Size: 49152

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 2112) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: taskeng.exe (PID: 2144) Address: 0x00a50000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: taskeng.exe (PID: 2144) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: OcHealthMon.exe (PID: 2196) Address: 0x00fa0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: OcHealthMon.exe (PID: 2196) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 2464) Address: 0x00240000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 2464) Address: 0x004a0000 Size: 49152

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 2464) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 2508) Address: 0x007e0000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 2508) Address: 0x01820000 Size: 49152

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 2508) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: svchost.exe (PID: 2580) Address: 0x004a0000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: svchost.exe (PID: 2580) Address: 0x005c0000 Size: 49152

Object: Hidden Module [Name: UAC2fb6.tmpombeippvtpo.dll]
Process: svchost.exe (PID: 2580) Address: 0x10000000 Size: 200704

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: SearchIndexer.exe (PID: 2688) Address: 0x00e80000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: SearchIndexer.exe (PID: 2688) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: msfwsvc.exe (PID: 2860) Address: 0x009e0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: msfwsvc.exe (PID: 2860) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: winss.exe (PID: 2936) Address: 0x00fc0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: winss.exe (PID: 2936) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: WUDFHost.exe (PID: 3512) Address: 0x00e40000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: WUDFHost.exe (PID: 3512) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: mobsync.exe (PID: 3520) Address: 0x008b0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: mobsync.exe (PID: 3520) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: wmiprvse.exe (PID: 2408) Address: 0x009d0000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: wmiprvse.exe (PID: 2408) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: RtHDVCpl.exe (PID: 2392) Address: 0x01f30000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: RtHDVCpl.exe (PID: 2392) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: winssnotify.exe (PID: 2680) Address: 0x01850000 Size: 49152

Object: Hidden Module [Name: UACvugysntfoxrqfpp.dll]
Process: winssnotify.exe (PID: 2680) Address: 0x10000000 Size: 45056

Object: Hidden Module [Name: UACmyeiicusnvwuaet.dll]
Process: rundll32.exe (PID: 864) Address: 0x00e80000 Size: 49152

Object: Hidden Module [NameHidden Services
-------------------
Service Name: UACd.sys
Image Path: C:\Windows\system32\drivers\UACxvmylbqnbcxkisi.sys

==EOF==

Hello,sorry about the delay. upon reviewing your UACinit infection... I want you to read this,please.

IMPORTANT NOTE: uacinit.dll is related to a nasty variant of the TDSSSERV rootkit component. Rootkits, backdoor Trojans, Botnets, and IRC Bots are very dangerous because they compromise system integrity by making changes that allow it to by used by the attacker for malicious purposes. Rootkits are used by Trojans to conceal its presence (hide from view) in order to prevent detection of an attacker's software and make removal more difficult. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bypasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:

What danger is presented by rootkits?
Rootkits and how to combat them
r00tkit Analysis: What Is A Rootkit

If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
What Should I Do If I've Become A Victim Of Identity Theft?
Identity Theft Victims Guide - What to do


Although the infection has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

When should I re-format? How should I reinstall?
Help: I Got Hacked. Now What Do I Do?
Where to draw the line? When to recommend a format and reinstall?


Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is another hidden piece of malware which has not been detected by your security tools that protects malicious files and registry keys (which have been detected) so they cannot be permanently deleted. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS/HijackThis log for further investigation. Let me know how you wish to proceed.