 No system sound +no internet sound after malware removal |
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 Jul 2 2009, 04:30 PM
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#1
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New Member  Group: Members Posts: 13 Joined: 28-June 09 Member No.: 346,169  |
I just spent a lot of time on the am I infected forum cleaning up some infections that I had. I am clean now (the person who helped me said so) but in the process of cleaning my computer, I encountered a new problem: no system sound.The person who helped me did not know how to fix this, so he suggested I go to the vista forum to get specialized help. Here is what has happened: -I get no system sounds i.e. no startup sounds etc. I manually tried to open the .wav files in the media folder in windows and I got an error saying the file could not be opened. - I also do not get any sound from onlline video sites like Youtube. -However, I am able to play songs and other music through media player. I have done many obvious things to correct this: -Made sure computer was not on mute -Installed latest Flash player version -Tried different browsers (Chrome, IE8 and Firefox) -Reinstalled my Realtek audio drivers -Rolledback drivers But nothing seems to work. Here is my system information: - HP Pavilion dv6000 laptop -Windows Vista Home premium SP2 Can somebody help me?Thanks! |
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Jul 2 2009, 08:26 PM
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 To INSANITY and BEYOND !! Group: Moderator Posts: 21,490 Joined: 10-September 04 From: NJ USA Member No.: 2,608 |
Hello I have a suggestion. Try using a older system restore point,unles you reset them after the malware fix,then there aren't any olg ones..
Next try the Codec repair here. Fix Windows No System Sound . Your repair starts here... using a tool built into K-Lite Codec Pack -------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info..
ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear.... Become a BleepingComputer fan: Facebook |
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Jul 2 2009, 09:19 PM
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#3
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Forum Regular Group: Members Posts: 231 Joined: 7-October 08 From: Atlanta Member No.: 244,305 |
Try this.
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Jul 3 2009, 02:48 AM
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New Member Group: Members Posts: 13 Joined: 28-June 09 Member No.: 346,169 |
I tried the codec install method but during the tweaking process, the program encountered Error 5, which means that access was denied for registry key Drivers 32 under currentversion.
When I went to the key itself, I didn't find the wavemapper string value (which some people suggested could also solve the problem) and I tried creating one but it wouldn't let me.I got an error message saying that the key could not be read. Any suggestions? Thanks |
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Jul 3 2009, 07:58 AM
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#5
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Forum Regular Group: Members Posts: 231 Joined: 7-October 08 From: Atlanta Member No.: 244,305 |
Did you try the Microsoft fix that I linked or just the third party software thing? MS screws up a lot, but their "fixits" are pretty good and have been known to work occasionally...........
EDIT: You have to use IE7 or 8 for the fixit. This post has been edited by DeathStalker: Jul 3 2009, 08:02 AM |
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Jul 3 2009, 10:14 AM
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#6
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New Member Group: Members Posts: 13 Joined: 28-June 09 Member No.: 346,169 |
UPDATE: I have my sound back!
It was a very simple fix: Apparently, the malware must have changed the permissions for the registry keys. So I had to go in and give myself full permission for the Drivers32 Key and it worked! Thanks for the help, everyone. |
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| Lo-Fi Version | Time is now: 8th November 2009 - 02:33 AM |
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