 rundll request due to printing from IE8, Windowssystem32\Spool\Drivers\W32X86\3\hpmssnp.dll |
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BleepingComputer.com > Security > HijackThis Logs and Virus/Trojan/Spyware/Malware Removal > Misplaced HJT Logs  |
 Jul 1 2009, 02:37 PM
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New Member  Group: Members Posts: 1 Joined: 1-July 09 Member No.: 347,283  |
HP Model S332of Processor AMD Athlon 64 x 2 Dual core processor 2.60 ghz Memory(RAM) 2.00GB System Vista 32 bit OS Vista Home Premium (recently added sp2 and ie8) Bagshop prime-pc workgroup security suite is Trend Micro Pc-cillin 2009 Rundll error occuring in IE8 when a print request is executed. Printer functions through notepad and other programs just not IE8. detailed error- windowsystem32\Spool\Drivers\W32X86\3\hpmssnp.dll (allow) or (disallow) This message is occurring each time I try to print from IE8 in Vista it requests permission to allow/disallow regardless of choice it will then execute the print function. So the computer will function but this is a business computer and a possible rogue app security problem makes me nervous. Could this merely be an IE settings issue? Had not had this problem until a recent upgrade of UPS worldship from 9 to version 11. The tech had to remote login in in order to execute the upgrade - everything else is functioning yet this error has now appeared. Perhaps an sql/.net error? Perhaps misassigned temp files? There were misnamed registry entries in the user shell file that were referencing a non existent k:/ which were restored to their correct vista references(this was apparently causing the MISInstaller conflict preventing the UPS worldship upgrade. Neglected to mention (though I doubt its the issue) printer is HP Laserjet PCL2015. Ran SFC /Scannow result windows protection did not find any integrity violations (assumed there were further registry corruptions) I think that covers everything and I hope i'm overreacting but I am out of ideas on resolving this issue, any help or advice greatly appreciated. Hijack This Log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:56:26 PM, on 7/1/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe C:\hp\support\hpsysdrv.exe C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe C:\Windows\RtHDVCpl.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Windows\system32\schtasks.exe C:\Windows\System32\rundll32.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe C:\UPS\WSTD\WSTDMessaging.exe C:\Windows\ehome\ehmsas.exe C:\hp\kbd\kbd.exe C:\Program Files\Windows Mail\WinMail.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\taskeng.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\Macromed\Flash\FlashUtil9c.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.bagshop.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file) O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file) O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe" O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" O4 - HKLM\..\Run: [NA1Messenger] C:\UPS\WSTD\UPSNA1Msgr.exe O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe O4 - HKLM\..\RunOnce: [RegisterHPDeviceDetectionDll] regsvr32.exe /s "C:\Program Files\HP\Common\HPDeviceDetection.dll" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe O4 - Global Startup: UPS WorldShip Messaging Utility.lnk = C:\UPS\WSTD\WSTDMessaging.exe O4 - Global Startup: UPS WorldShip PLD Reminder Utility.lnk = C:\UPS\WSTD\wstdPldReminder.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O13 - Gopher Prefix: O15 - Trusted Zone: http://www.bagshop.com O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - https://h50203.www5.hp.com/HPISWeb/Customer...DataManager.CAB O16 - DPF: {33415AC7-AFFA-4D55-B41C-C64C0D07DFCA} (Hewlett-Packard Printer Diagnostics) - http://h50203.www5.hp.com/HPISWeb/Customer...SWebManager.CAB O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...tDetection2.cab O16 - DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a...asyInstallX.CAB O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe -- End of file - 7447 bytes This post has been edited by budfox: Jul 1 2009, 02:40 PM |
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Jul 1 2009, 03:35 PM
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 To INSANITY and BEYOND !! Group: Moderator Posts: 24,459 Joined: 10-September 04 From: NJ USA Member No.: 2,608 |
I have moved your Topic that included a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.
We understand that dealing with malware issues and getting help can be frustrating but improperly posting a log usually happens if you missed the directions we provide to those who require malware removal assistance. Prior to posting a log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system. Please complete all the steps in the Guide. If you can't perform a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Prep Guide to post a new log. Please do not post any more logs to this topic as it just a placeholder to be used to help you post the information in the proper way and in the proper forum. Going forward, HijackThis logs should only be posted in the HijackThis Logs and Virus/Trojan/Spyware/Malware Removal in order to make it easier for our helpers to respond to your topic The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for. When your new DDS/HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done. Thanks for your cooperation and good luck. The BC Staff -------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info..
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