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> Can't Change Passwords
cm3891
post Jul 3 2009, 11:09 AM
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I have already followed all of those steps. I did everything I could to secure my computer including formatting my c:
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snowdrop
post Jul 3 2009, 11:33 AM
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QUOTE(cm3891 @ Jul 3 2009, 11:09 AM) *
I have already followed all of those steps. I did everything I could to secure my computer including formatting my c:

What steps have you followed to see if you ARE infected?

Could you tell us what scans you HAVE run ?



You used a USB stick on the other computer to ??change passwords etc; do you know that that USB stick is clear of infections?

Also; you say you reformated the computer; what disc did you use for this and do you know it is 'clean'?

I beleive you have not told us what your Antivirus protection is and when you last updated it?
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Queen-Evie
post Jul 3 2009, 12:55 PM
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QUOTE(cm3891 @ Jul 3 2009, 11:09 AM) *
I have already followed all of those steps. I did everything I could to secure my computer including formatting my c:


Have you posted malware scanner logs or Hijack This logs in a forum other than Bleeping Computer?
I don't see any posts from you related to possible malware here at BC.
Even though you have "followed all of those steps" (which I assume are steps for scanning your system) it would be a good idea to do as Garmanma suggested and post in Am I Infected? forum. It's possible something has slipped in after you formatted.


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