 Second Hard Drive Not Detected |
Welcome Guest ( Log In | Click here to Register a free account now! )
Register a free account to unlock additional features at BleepingComputer.com
Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.  |
  Jun 30 2009, 06:55 PM
Post
#1
|
|
|
New Member  Group: Members Posts: 4 Joined: 30-June 09 Member No.: 347,026  |
I have a HP Workstation xw6000 with Xeon CPU 3.20 GHz, 3.19 GHz, 2.00 GB of Ram. Before the reformat the drive was working fine and I have tons of data on it so definitly don't want to reformat THAT drive. Do I need some kinda drivers for bios or something? Not sure what to do here and any help would be appreciated. |
 |
 
|
|
Jun 30 2009, 07:32 PM
Post
#2
|
|
|
Forum Regular Group: Members Posts: 292 Joined: 9-July 07 From: Houston, TX Member No.: 142,377 |
I can't help you with the bios, but what type of drive is it? SATA drives need a driver to be installed if you're running anything earlier than Windows XP SP2 I think. A simple update should do it if that's the problem.
--------------------    |
|
|
|
|
Jun 30 2009, 08:01 PM
Post
#3
|
|
|
New Member Group: Members Posts: 4 Joined: 30-June 09 Member No.: 347,026 |
Western Digital 500gb SATA
WD500AAJS i also have the S/N if needed. I think it has something to do with the fact that i dont have the SATA Drivers or something but not sure. I went to WD Site and it just gave me soemthing called Data Lifeguard tools. It doesn't recognize it either for some reason yet so not sure where to go from here. Would updating to SP2 fix it or do i need to get drivers or something for the SATA?.... Again any and all help is greatly appreciated. |
|
|
|
|
Jun 30 2009, 08:31 PM
Post
#4
|
|
 Forum Addict Group: Members Posts: 1,068 Joined: 9-June 09 From: Pittsburgh, PA Member No.: 340,397 |
Download System Information for Windows : http://www.gtopala.com/download/siw.exe
Save it to your desktop and run it. Click the plus next to devices then click the plus next to IDE ATA/Atapi Controllers. Copy those here. Also, if you see SCSI Controllers, copy those here. XW6000 Desktops came with many different controllers. Both SCSI and SATA. They also came with those in multiple versions. Raid and Non-Raid. I'm hoping for your sake, that your system was not setup as a Raid Mirror as it may be possible that you inadvertently formatted the partition with your data that you stated you didn't want to lose. One more question: Did you use the HP Restore to restore your xw6000? This post has been edited by techextreme: Jun 30 2009, 08:33 PM -------------------- Techextreme
"Admire those who attempt great things, even though they fail." -- Seneca |
|
|
|
|
Jun 30 2009, 08:38 PM
Post
#5
|
|
|
Forum Regular Group: Members Posts: 292 Joined: 9-July 07 From: Houston, TX Member No.: 142,377 |
QUOTE(JDawgs @ Jun 30 2009, 08:01 PM)  Would updating to SP2 fix it or do i need to get drivers or something for the SATA?.... Yeah, updating should give you the driver and that should fix the problem. -------------------- |
|
|
|
|
Jun 30 2009, 10:07 PM
Post
#6
|
|
|
New Member Group: Members Posts: 4 Joined: 30-June 09 Member No.: 347,026 |
ok first updating to SP2 did not fix it so i downloaded the program suggested....here is the information asked for
First was -- Intel® 82801DB Ultra ATA Storage Controller - 24CB Property Value Device ID PCI\VEN_8086DEV_24CBSUBSYS_00CC103CREV_01\361AAA010F9 Status 0x0180000a Started Problem 0x00000000 (0) Service pciide Capabilities 0x00000000 Config Flags 0x00000000 Class hdc Manufacturer Intel Hardware IDs PCI\VEN_8086DEV_24CBSUBSYS_00CC103CREV_01 PCI\VEN_8086DEV_24CBSUBSYS_00CC103C PCI\VEN_8086DEV_24CBCC_01018A PCI\VEN_8086DEV_24CBCC_0101 Compatible IDs PCI\VEN_8086DEV_24CBREV_01 PCI\VEN_8086DEV_24CB PCI\VEN_8086CC_01018A PCI\VEN_8086CC_0101 PCI\VEN_8086 PCI\CC_01018A PCI\CC_0101 Class GUID {4D36E96A-E325-11CE-BFC1-08002BE10318} Location PCI bus 0, device 31, function 1 Bus number 0x00000000 Enumerator name PCI Description Intel® 82801DB Ultra ATA Storage Controller - 24CB Driver {4D36E96A-E325-11CE-BFC1-08002BE10318}\0000 Physical Object Name \Device\NTPNP_PCI0007 Bustype GUID {44203042-2046-4245-2043-382031302042} Legacy bus type 0x00000005 Install State 0x00000000 Device Address 0x001f0001 Device Configuration File ich4ide.inf MasterOnMask 80 MasterOnConfigOffset 41 SlaveOnMask 80 SlaveOnConfigOffset 43 InfPath ich4ide.inf InfSection intelide ProviderName Intel DriverDateData 00 40 CC EF 89 02 C1 01 DriverDate 7-2-2001 DriverVersion 4.0.1001.0 MatchingDeviceId pci\ven_8086dev_24cb DriverDesc Intel® 82801DB Ultra ATA Storage Controller - 24CB Class hdc IDE ATA/ATAPI controllers Icon -9 Installer32 SysSetup.Dll,HdcClassInstaller TroubleShooter-0 hcp://help/tshoot/tsdrive.htm Second was -- Primary IDE Channel Property Value Device ID PCIIDE\IDECHANNEL\48BBE76300 Status 0x0180000a Started Problem 0x00000000 (0) Service atapi Capabilities 0x00000000 Config Flags 0x00000000 Class hdc Manufacturer (Standard IDE ATA/ATAPI controllers) Hardware IDs Intel-24cb Primary_IDE_Channel *PNP0600 Compatible IDs *PNP0600 Class GUID {4D36E96A-E325-11CE-BFC1-08002BE10318} Location Primary Channel Enumerator name PCIIDE Description Primary IDE Channel Driver {4D36E96A-E325-11CE-BFC1-08002BE10318}\0001 Physical Object Name \Device\Ide\PciIde0Channel0-0 Install State 0x00000000 Device Address 0x00000000 Device Configuration File mshdc.inf EnumPropPages32 storprop.dll,IdePropPageProvider InfPath mshdc.inf InfSection atapi_Inst_primary ProviderName Microsoft DriverDateData 00 80 62 C5 C0 01 C1 01 DriverDate 7-1-2001 DriverVersion 5.1.2600.1106 MatchingDeviceId primary_ide_channel DriverDesc Primary IDE Channel MasterDeviceType 1 SlaveDeviceType 0 SlaveDeviceDetectionTimeout 1 MasterDeviceTimingMode 10010 MasterDeviceTimingModeAllowed ffffffff MasterIdDataCheckSum 1c91e SlaveDeviceTimingMode 0 Class hdc IDE ATA/ATAPI controllers Icon -9 Installer32 SysSetup.Dll,HdcClassInstaller TroubleShooter-0 hcp://help/tshoot/tsdrive.htm 3rd and Last was -- Secondary IDE Channel Property Value Device ID PCIIDE\IDECHANNEL\48BBE76301 Status 0x0180200a Started Problem 0x00000000 (0) Service atapi Capabilities 0x00000000 Config Flags 0x00000000 Class hdc Manufacturer (Standard IDE ATA/ATAPI controllers) Hardware IDs Intel-24cb Secondary_IDE_Channel *PNP0600 Compatible IDs *PNP0600 Class GUID {4D36E96A-E325-11CE-BFC1-08002BE10318} Location Secondary Channel Enumerator name PCIIDE Description Secondary IDE Channel Driver {4D36E96A-E325-11CE-BFC1-08002BE10318}\0002 Physical Object Name \Device\Ide\PciIde0Channel1-1 Install State 0x00000000 Device Address 0x00000001 Device Configuration File mshdc.inf EnumPropPages32 storprop.dll,IdePropPageProvider InfPath mshdc.inf InfSection atapi_Inst_secondary ProviderName Microsoft DriverDateData 00 80 62 C5 C0 01 C1 01 DriverDate 7-1-2001 DriverVersion 5.1.2600.1106 MatchingDeviceId secondary_ide_channel DriverDesc Secondary IDE Channel MasterDeviceType 2 SlaveDeviceType 2 MasterDeviceTimingMode 8010 MasterDeviceTimingModeAllowed ffffffff MasterIdDataCheckSum 12942 SlaveDeviceTimingMode 1010 SlaveDeviceTimingModeAllowed ffffffff SlaveIdDataCheckSum 1d091 Class hdc IDE ATA/ATAPI controllers Icon -9 Installer32 SysSetup.Dll,HdcClassInstaller TroubleShooter-0 hcp://help/tshoot/tsdrive.htm After those these are the ones in OTHER category with the ? beside them ? RAID CONTROLLER Property Value Device ID PCI\VEN_1106DEV_3249SUBSYS_32491106REV_50\425296D99070F0 Status 0x01802400 Has Problem Problem 0x0000001c (28) Capabilities 0x00000000 Config Flags 0x00000040 Class Unknown Hardware IDs PCI\VEN_1106DEV_3249SUBSYS_32491106REV_50 PCI\VEN_1106DEV_3249SUBSYS_32491106 PCI\VEN_1106DEV_3249CC_010400 PCI\VEN_1106DEV_3249CC_0104 Compatible IDs PCI\VEN_1106DEV_3249REV_50 PCI\VEN_1106DEV_3249 PCI\VEN_1106CC_010400 PCI\VEN_1106CC_0104 PCI\VEN_1106 PCI\CC_010400 PCI\CC_0104 Class GUID {4D36E97E-E325-11CE-BFC1-08002BE10318} Location PCI bus 5, device 14, function 0 Bus number 0x00000005 Enumerator name PCI Description RAID Controller Physical Object Name \Device\NTPNP_PCI0012 UI number 0x00000002 Bustype GUID {44203042-2046-4245-2043-382031302042} Legacy bus type 0x00000005 Install State 0x00000002 Device Address 0x000e0000 SCSI CONTROLLER Property Value Device ID PCI\VEN_9005DEV_801FSUBSYS_00CC103CREV_03\425296D99061F0 Status 0x01802400 Has Problem Problem 0x0000001c (28) Capabilities 0x00000000 Config Flags 0x00000040 Class Unknown Hardware IDs PCI\VEN_9005DEV_801FSUBSYS_00CC103CREV_03 PCI\VEN_9005DEV_801FSUBSYS_00CC103C PCI\VEN_9005DEV_801FCC_010000 PCI\VEN_9005DEV_801FCC_0100 Compatible IDs PCI\VEN_9005DEV_801FREV_03 PCI\VEN_9005DEV_801F PCI\VEN_9005CC_010000 PCI\VEN_9005CC_0100 PCI\VEN_9005 PCI\CC_010000 PCI\CC_0100 Class GUID {4D36E97E-E325-11CE-BFC1-08002BE10318} Location PCI bus 5, device 12, function 1 Bus number 0x00000005 Enumerator name PCI Description SCSI Controller Physical Object Name \Device\NTPNP_PCI0011 Bustype GUID {44203042-2046-4245-2043-382031302042} Legacy bus type 0x00000005 Install State 0x00000002 Device Address 0x000c0001 SCSI CONTROLLER Property Value Device ID PCI\VEN_9005DEV_801FSUBSYS_00CC103CREV_03\425296D99061F0 Status 0x01802400 Has Problem Problem 0x0000001c (28) Capabilities 0x00000000 Config Flags 0x00000040 Class Unknown Hardware IDs PCI\VEN_9005DEV_801FSUBSYS_00CC103CREV_03 PCI\VEN_9005DEV_801FSUBSYS_00CC103C PCI\VEN_9005DEV_801FCC_010000 PCI\VEN_9005DEV_801FCC_0100 Compatible IDs PCI\VEN_9005DEV_801FREV_03 PCI\VEN_9005DEV_801F PCI\VEN_9005CC_010000 PCI\VEN_9005CC_0100 PCI\VEN_9005 PCI\CC_010000 PCI\CC_0100 Class GUID {4D36E97E-E325-11CE-BFC1-08002BE10318} Location PCI bus 5, device 12, function 1 Bus number 0x00000005 Enumerator name PCI Description SCSI Controller Physical Object Name \Device\NTPNP_PCI0011 Bustype GUID {44203042-2046-4245-2043-382031302042} Legacy bus type 0x00000005 Install State 0x00000002 Device Address 0x000c0001 Last I am not sure if ALL the ones with ? have to do with my hard drive but that is just what is there....if it helps at all |
|
|
|
|
Jul 1 2009, 01:58 PM
Post
#7
|
|
|
New Member Group: Members Posts: 4 Joined: 30-June 09 Member No.: 347,026 |
BUMP u guys still with me?
|
|
|
|
|
Jul 1 2009, 06:25 PM
Post
#8
|
|
|
Forum Addict Group: Members Posts: 1,068 Joined: 9-June 09 From: Pittsburgh, PA Member No.: 340,397 |
Sorry for the time it took to get back to you.
I think I may know where your hard drive went. This portion: SCSI CONTROLLER Property Value Device ID PCI\VEN_9005DEV_801FSUBSYS_00CC103CREV_03\425296D99061F0 Status 0x01802400 Has Problem Problem 0x0000001c (28) Capabilities 0x00000000 Config Flags 0x00000040 Class Unknown Hardware IDs PCI\VEN_9005DEV_801FSUBSYS_00CC103CREV_03 PCI\VEN_9005DEV_801FSUBSYS_00CC103C PCI\VEN_9005DEV_801FCC_010000 PCI\VEN_9005DEV_801FCC_0100 Compatible IDs PCI\VEN_9005DEV_801FREV_03 PCI\VEN_9005DEV_801F PCI\VEN_9005CC_010000 PCI\VEN_9005CC_0100 PCI\VEN_9005 PCI\CC_010000 PCI\CC_0100 Class GUID {4D36E97E-E325-11CE-BFC1-08002BE10318} Location PCI bus 5, device 12, function 1 Bus number 0x00000005 Enumerator name PCI Description SCSI Controller Physical Object Name \Device\NTPNP_PCI0011 Bustype GUID {44203042-2046-4245-2043-382031302042} Legacy bus type 0x00000005 Install State 0x00000002 Device Address 0x000c0001 is an Adaptec Ultra 320 Scsi Adapter. The driver is here: http://h20000.www2.hp.com/bizsupport/TechS...wItem=wk-9563-1 Now... with all my searching, this portion: RAID CONTROLLER Property Value Device ID PCI\VEN_1106DEV_3249SUBSYS_32491106REV_50\425296D99070F0 Status 0x01802400 Has Problem Problem 0x0000001c (28) Capabilities 0x00000000 Config Flags 0x00000040 Class Unknown Hardware IDs PCI\VEN_1106DEV_3249SUBSYS_32491106REV_50 PCI\VEN_1106DEV_3249SUBSYS_32491106 PCI\VEN_1106DEV_3249CC_010400 PCI\VEN_1106DEV_3249CC_0104 Compatible IDs PCI\VEN_1106DEV_3249REV_50 PCI\VEN_1106DEV_3249 PCI\VEN_1106CC_010400 PCI\VEN_1106CC_0104 PCI\VEN_1106 PCI\CC_010400 PCI\CC_0104 Class GUID {4D36E97E-E325-11CE-BFC1-08002BE10318} Location PCI bus 5, device 14, function 0 Bus number 0x00000005 Enumerator name PCI Description RAID Controller Physical Object Name \Device\NTPNP_PCI0012 UI number 0x00000002 Bustype GUID {44203042-2046-4245-2043-382031302042} Legacy bus type 0x00000005 Install State 0x00000002 Device Address 0x000e0000 comes back to a VIA USB controller and not a Raid controller. It is possible that it was "put" under the incorrect heading but I'm not 100% sure. I would go into the Device manager in windows and look at what has an "exclamation" point next to it. One is going to be the Adaptec SCSI Controller. I'm going to bet there is more than one. Let me know what you find and good luck with the SCSI driver. LIke I said, I'm going to bet your hard drive shows back up once that driver is installed. -------------------- Techextreme
"Admire those who attempt great things, even though they fail." -- Seneca |
|
|
|
|
Jul 2 2009, 04:49 AM
Post
#9
|
|
|
Member Group: Members Posts: 75 Joined: 28-June 09 Member No.: 346,224 |
Its actually a VIA sata/raid controller i belive not usb and obviousley if it has a problem then your drive will not be recognised in windows.
my search came up with this: VIA VT6421 RAID Controller: Property ValueDevice ID PCI\VEN_1106DEV_3249SUBSYS_10AC1734REV_50\46B16D5B038F0 so i would try re-installing the drivers for the device. Also there should be a via raid utility during boot, check its set to ide/sata/standard or whatever the option is and not RAID so that it can be used as a standard drive controller without raid. Try here for the driver: http://www.viaarena.com/default.aspx?PageI...mp;SubCatID=117 If its integrated and not a standalone board try checking in the bios for the features mentioned. And also you may have to download a vendor specific via driver if the controller is integrated to the board. So check with the manufacturers website. which is: http://h20000.www2.hp.com/bizsupport/TechS...OID=1093#113100 Look under Drivers>Storage The adaptec scsi will have no bearing on the SATA controller and will not let you view your drive UNLESS they have a conflict with each other. Let me know how you get on! High500 [Edit] Just a quick note, it maybe an onboard Promise 150 raid controller, which is available from the hp site also in the same drivers-storage section, but try the via first, if that fails, download the promise one from hp, but the vendor ID is definatley showing as VIA[/Edit] This post has been edited by High500: Jul 2 2009, 04:56 AM |
|
|
|
|
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
| Lo-Fi Version | Time is now: 20th March 2010 - 02:19 AM |
© 2003-2010 All Rights Reserved Bleeping Computer LLC.