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> Internet gets disconnected every 15-20 minutes
rohit.r.i
post Jun 28 2009, 08:19 PM
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Hi,

I have a brand bew HP computer with Windows XP Professional service pack 2
Am using a cable internet connection and its a simple connection for just this computer. I don't have a router but a cable modem that is provided by my ISP and it's plugged directly into the computer(Wired connection).
The problem is that once I start using the internet , after 15 to 30 minutes(varies randomly) I get disconnected. I have all the lights in the modem but I won't be able to access the internet.
When I release and renew the ipconfig, I will be connected back for another 15 to 30 minutes and again the same thing happens.
Everytime I have to manually release and renew the ipconfig to get back the internet access.
I contacted my ISP and they checked all aspects of the connection and told me that everything is properly configured form their end and it could be a problem with my computer.
It's a brand new computer and there is no virus or spyware problem.

I don't have any external firewalls installed
Am using BitDefender Antivirus 2009 and seriously don't believe it's causing the problem
I need help and you are the last resort
Even if you can't solve the problem can you please tell me if there is a way to automatically release and renew the ipconfig every 20 minutes or so?
Because That seems to work and I can't do it manually everytime the connection gets lost.

Please help me out.......

Thank you,
Rohit

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Lo-Fi Version Time is now: 21st November 2009 - 09:41 PM


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