 Critical Network, Driver issues - please help, Network drivers won't work, Ad-Aware destroyed, Disk drive vanishe |
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 Jun 28 2009, 12:30 PM
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#1
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New Member  Group: Members Posts: 12 Joined: 13-August 08 Member No.: 229,675  |
I am experiencing a host of issues so I will do my best to keep this explanation clear and as close to complete as possible. To begin with, here are the basics of my computer system: Windows Vista Home Premium/ Service Pack 1 Gateway GT5408 Intel Core 2CPU 4300 @ 1.80 GHZ 1.80 GHZ Memory 1 GB 32 bit Operating System Local disk: 242 GB free of 288 GB Broadband Internet Service Protections: AntiVirus is Norton Internet Security (latest version) . I run this at least twice a week. CCLeaner. I run this at least twice a week. AdAware (sort of – see below) EXPLANATION: Several months ago my computer became sluggish and has gotten worse over time. It often takes several minutes for an individual email to open, a browser to open, a page to load, right-click drop-down menu to open, navigation to take effect; when I have more than one program open, the system can’t handle them running at the same time (i.e. Firefox and Word) I’ve been getting messages like: 'Host processes stopped working and has been closed.' 'ERROR: A Network Error Occurred While Trying to Read from the file [insert name of file]'; as well as great sluggishness with every program and software I’ve loaded. Sometimes, I’ll try to open a webpage and the hourglass symbol prompts me to wait – I’ll leave things as is, go to work, come home 10 hours later...and it is still asking me to wait. I constantly get ('Not responding' messages) while I wait, or while vista shuts things down because they’re not responding. Mouse cursor disappears for no apparent reason as the screen ‘soft-freezes’ (with hourglass). General screen ‘hard-freezes’ (meaning there is no hourglass- totally frozen) lasting from seconds to minutes. I’ve had AdAware, which I’ve always loved, and one day it wouldn’t open, with the computer telling me that this is already open by another user, or ‘You Have Insufficient Privileges to Access.’ I tried to open as Administrator, to no avail. I’ve tried to uninstall – to no avail. I’ve tried to install the latest version of AdAware in the hopes that it would uninstall it for me and install the fresh version cleanly – to no avail. I’m certain my computer is also loaded down now with adware that AdAware can’t currently help me with because it isn’t working. Also, I tried going in and removing the pieces of AdAware myself, but it seems I didn’t do a thorough job based on my status as a novice. There are problems with my Network Adaptors as seen in the Device manager: Five rows of the 6TO4 Adapter. When I right click on properties, it says: 'This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).' The Intel Pro100 is working properly, but will not update. Then, below that on the next line is: isatap.{02CD4724-38DF-4FC1-8B35-6D6BB271D1A7}. When I read the properties, it reads: 'This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).' Furthermore, my DVD/CD drive disappeared. The driver for it, ATAPI DVD W DH16W1P ATA Device will not work. Properties says: 'This device cannot start. (Code 10).' I tried uninstalling it, then rebooting to let the system re-install it, but that didn’t work. The Intel 82801GR/GH SATA RAID Controller is working properly according to Properties, but when I try to update it, it rejects the update. I purchased Pareto Logic Driver cure, which was able to update some drivers and software, but not the ones noted above. When I tried to update Intel Network Connections, I get a message near the end of the installation process: 'Network Monitor for Intel Hub Connect Technology has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.' When I used Driver Cure to update the ATAPI DVD W DH16W1P ATA Device in the hope that it would find a way, I got this message near the end of installation: 'Important: remove teams and Vlans configured on Intel Pro Network connections before removing drivers.' HUH?!? I have tried finding solutions online, with Microsoft and other sources before bothering you folks, and I’ve lost all hope. I do have HiJackThis if you need an HJ log. Thank you again for your time. |
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Jun 28 2009, 12:41 PM
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 Forum Regular Group: Members Posts: 212 Joined: 24-January 08 From: florida Member No.: 185,869 |
hello tyler
do you have recovery discs? does your system have a recovery partition? do you have all your important data backed up (twice) try a system file checker 1st. http://www.howtogeek.com/howto/windows-vis...a-system-files/ see if that helps. good luck -------------------- HAVE A GREAT DAY
.............Kenny  |
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Jun 28 2009, 12:49 PM
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#3
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New Member Group: Members Posts: 12 Joined: 13-August 08 Member No.: 229,675 |
Hi, Ken. Yes, I have a Recovery disk (D drive - don't know how to use it. Don't know if it regularly backs up the computer).
Also, I have Carbonite service. I will take a look at the link you sent. Thank you. |
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Jun 28 2009, 01:37 PM
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#4
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New Member Group: Members Posts: 12 Joined: 13-August 08 Member No.: 229,675 |
Kenny,
I performed that scan you recommended and the result was: "Windows Resource Protection did not find any integrity violations. |
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Jun 28 2009, 01:59 PM
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#5
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Forum Regular Group: Members Posts: 212 Joined: 24-January 08 From: florida Member No.: 185,869 |
tyler
see if you can download and run malwarebytes its a very good program. (free) http://majorgeeks.com/download5756.html see if this helps your dvd problem. http://support.microsoft.com/kb/314060 -------------------- HAVE A GREAT DAY
.............Kenny |
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Jun 29 2009, 05:40 PM
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#6
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New Member Group: Members Posts: 12 Joined: 13-August 08 Member No.: 229,675 |
Kenny,
Thanks for those links. The MS page helped me fix the disc drive issue, and the Malware program found a hijacker. I am still work ing on fixing the other issues since the system is still sluggish and weak. The network drivers still aren't loading. I will keep digging. Thanks again. |
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Jun 29 2009, 06:37 PM
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#7
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Forum Regular Group: Members Posts: 212 Joined: 24-January 08 From: florida Member No.: 185,869 |
tyler very good
your system is probably sluggish and weak due to the lack of RAM. vista is not meant to run (very well) on 1gb of ram. you realy need to look into more ram. at least 1 more gb. you can go here and it will tell exactly what ram to buy. then either buy from them or run up to best buy or a local store of your choice. http://www.crucial.com/?cpe=pd_google_us&a...:20090629231737 heres something to read about. may help out until you can get some ram. i dont understand you said in 1st post. 5 rows of 6TO4 Adapter ? are they all the same? if yes uninstall 4 of them. then uninstall the 5th ones drivers reboot see if its any better.(windows will reinstall automatically). can you take a screen shot of device manager with network adaptors expanded? your making progress 
-------------------- HAVE A GREAT DAY
.............Kenny |
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