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> Malware preventing countermeasures
AlfaWolf04
post Jun 27 2009, 07:33 PM
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Seems I have a nasty virus/malware which is preventing just about everything I try to do to exterminate it, even in safe mode. Progress has been made, but it has been extremely slow and has hit a wall. It started with over half of the sites I tried to visit getting redirected to various sites claiming to be able to disinfect my computer and such, as well as several virus warnings from Symantec. After noticing this, I tried running Spybot, but it wouldn't open. After I renamed the executable file, it ran, but would not connect to the internet for updates. The same problem occurred with Malwarebytes' Anti-Malware and HijackThis. Also, the website for Spybot would always get redirected to another one of the above-mentioned fake sites.

I ran the scans without updates in safe mode hoping they would still be up to date enough to handle the problem. They did held to fix the problem of website redirection and updating Spybot and Anti-Malware, but they and HijackThis are still unable to run as their native (non-renamed) executables. I don't know if the more annoying problems will resurface later, but I want to be sure that the malware is off of my computer.

I ran a HijackThis scan and the log is attached.

Attached File(s)
Attached File  hijackthis.log ( 12.81k ) Number of downloads: 1
 
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The weatherman
post Jun 27 2009, 07:36 PM
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Hello AlfaWolf04,

I have moved your Topic that included a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.

We understand that dealing with malware issues and getting help can be frustrating but improperly posting a log usually happens if you missed the directions we provide to those who require malware removal assistance. Prior to posting a log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system.

Please complete all the steps in the Guide. If you can't perform a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Prep Guide to post a new log.

Please DO NOT post any more logs to this topic, or post a log again in the wrong forum.

The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for.

When your new DDS/HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done.

Thanks for your cooperation and good luck.
The BC Staff




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My Father had a profound influence on me, he was a lunatic. X
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AlfaWolf04
post Jun 27 2009, 08:14 PM
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Reposted in the proper forum. My apologies.

http://www.bleepingcomputer.com/forums/topic237182.html
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The weatherman
post Jun 28 2009, 03:15 AM
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Bleepin' Perennially Clueless!!!
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Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.


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