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Unable to insatll malwarebytes, spybot etc...

#1 User is offline   chantszhin 

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Posted 27 June 2009 - 04:15 AM

Hey guys, I've had my Asus F6A laptop for about a month now and recently i got a blue screen for PAGE_FAULT_IN_NON_PAGED_AREA. Also, when i try to install Malwarebyes and spybot, malwarebyte's stops responding at the end of the installation, and spybot stop resopnding when i try to open the program. It is very strange. Also, I have a NJstar program which is for reading/typing chinese. Whenever i have this program on, and i try to use msn messenger, msn stops responding. Does anyone know what's wrong?

This post has been edited by chantszhin: 27 June 2009 - 04:16 AM

#2 User is offline   garmanma 

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Posted 27 June 2009 - 08:57 AM

If mbam won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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#3 User is offline   chantszhin 

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Posted 28 June 2009 - 02:49 AM

Hey! Thanks alot, both malwarebytes and spybot have installed and im running them right now!!! would you know what type of maleware would cause this problem? Also as i previously stated, whenever i open the program called NJStar, msn messenger freezes. It has happened like the first day i got the laptop so im not sure if it is a trojan/virus or wotever. Any ideas?

#4 User is offline   keny111111 

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Posted 28 June 2009 - 07:03 AM

:huh: GOOD STUFF MARK :huh:
Have A Great Day

...........Kenny.............

#5 User is offline   garmanma 

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Posted 28 June 2009 - 09:31 AM

Quote

It has happened like the first day i got the laptop so im not sure if it is a trojan/virus or wotever. Any ideas?

I've seen brand new units right from the store with viruses on them

Quote

whenever i open the program called NJStar, msn messenger freezes.

I would more likely suspect some incompatibility problems
Mark
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