Hijackthis not working in safe mode

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BleepingComputer.com > Security > Am I infected? What do I do?

When posting your problem, do not run and post a ComboFix logs. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

Hijackthis not working in safe mode, help

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elvy View Member Profile	Jun 26 2009, 06:43 PM Post #1
Member Group: Members Posts: 30 Joined: 28-April 08 Member No.: 205,795	Hi I have some Trojens on my computer. I can't run anything in normal windows mode so I went into safe mode. Well when I try to open Hijackthis it doesn't open. Nothing happens at all. What do I need to do to get it to work so I can post my log file? Combo Fix doesn't work either. This post has been edited by elvy: Jun 26 2009, 07:17 PM

The weatherman	Jun 26 2009, 06:52 PM Post #2
Guests	Moved from hjt to a more appropriate forum. Tw

garmanma View Member Profile	Jun 26 2009, 08:48 PM Post #3
Computer Masochist Group: Moderator Posts: 27,782 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618	Please download RSIT by random/random and save it to your Desktop. Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection. Close all applications and windows so that you have nothing open and are at your Desktop. Double-click on RSIT.exe to start the program. If using Windows Vista, be sure to Run As Administrator. Click Continue after reading the disclaimer screen. Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days). When the scan is complete, a text file named log.txt will automatically open in Notepad. Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here. Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If RSIT did not work, then reply back here. -------------------- Mark why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits Become a BleepingComputer fan: Facebook and Twitter

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Time is now: 16th March 2010 - 08:47 AM

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