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Hijackthis not working in safe mode help

#1 User is offline   elvy 

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Posted 26 June 2009 - 06:43 PM

Hi I have some Trojens on my computer. I can't run anything in normal windows mode so I went into safe mode. Well when I try to open Hijackthis it doesn't open. Nothing happens at all. What do I need to do to get it to work so I can post my log file? Combo Fix doesn't work either.

This post has been edited by elvy: 26 June 2009 - 07:17 PM


#2 Guest_The weatherman_*

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Posted 26 June 2009 - 06:52 PM

Moved from hjt to a more appropriate forum. Tw

#3 User is offline   garmanma 

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Posted 26 June 2009 - 08:48 PM

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
Mark
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