Can't use DDS.scr

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Can't use DDS.scr Need to make a log, but can't do it.

#1 RushSonic

Member

Group: Members
Posts: 16
Joined: 29-June 07

Posted 24 June 2009 - 09:00 PM

I am using a laptop which has Windows Vista Home Premium SP1 (64-bit). I know that to make a log and post it it's recommended that you use DDS. However, when I run DDS I get this message:
"This tool does not support your Operating System.
Press any key to continue."

How can I get DDS running under Vista 64-bit? Or is there an alternative I can use? Please respond as soon as possible, it would be much appreciated.

#2 boopme

To Insanity and Beyond

Group: Global Moderator
Posts: 48,761
Joined: 10-September 04
Gender:Male
Location:NJ USA

Posted 24 June 2009 - 09:35 PM

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.

Close all applications and windows so that you have nothing open and are at your Desktop.
Double-click on RSIT.exe to start the program.
If using Windows Vista, be sure to Run As Administrator.
Click Continue after reading the disclaimer screen.
Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
When the scan is complete, a text file named log.txt will automatically open in Notepad.
Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.

Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.

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