BleepingComputer.com: False positive Trojan or something sinister?

My boyfriend and I play the popular internet MMORPG, World of Warcraft. After a particularly long evening, my boyfriend received an in game mail from someone he thought to be a guildy. It turned out to be a link to a website that we assume downloaded a keylogger onto the computer. Two of our guild mates went to the same website and both of their accounts were hacked. They both had to restore their computers. My boyfriends account did not get hacked, however I wanted to take as many precautions as necessary in case the keylogger is just hanging out waiting for the right moment to strike. I have run Norten AntiVirus and found nothing, Stopzilla found some things and removed them and MalwareBytes is finding 4 files that it is identifying as trojans but they will not remove. Please help! I want to make sure this computer is clean before I let him anyway near it. The Hijack this will not remove the files that Malwarebytes is saying are infected.

Here is the DDS file

DDS (Ver_09-05-14.01) - NTFSx86
Run by Jodi at 21:21:57.43 on Fri 06/19/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1015.498 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\n52te\n52teHid.exe
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Razer\DeathAdder\razertra.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jodi\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.att.net
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZUxdm265YYUS&fl=0&ptb=DfWCyn5GTPwt._2H7p25Dw&url=http://www.ask.com/web&q={searchTerms}&l=zu&o=sb
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13149&gct=&gc=1&q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: ZILLAbar Browser Helper Object: {1827766b-9f49-4854-8034-f6ee26fcb1ec} - c:\program files\stopzilla!\SZSG.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: AT&&T Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_08\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: : {d7e14a55-4ee5-4b2e-b931-2cd0b779644e} - c:\windows\system32\dqkfaol.dll
BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: AT&&T Toolbar: {4e7bd74f-2b8d-469e-94be-fd60bb9aae29} - c:\progra~1\atttoo~1\ATTTOO~1.DLL
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: STOPzilla: {98828ded-a591-462f-83ba-d2f62a68b8b8} - c:\program files\stopzilla!\SZSG.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\RegistryBooster.exe /S
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [WorksFUD] c:\program files\microsoft works\wkfud.exe
mRun: [Microsoft Works Portfolio] c:\program files\microsoft works\WksSb.exe /AllUsers
mRun: [Microsoft Works Update Detection] c:\program files\microsoft works\WkDetect.exe
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [YOP] c:\progra~1\yahoo!\yop\yop.exe /autostart
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_08\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [My Web Search Bar Search Scope Monitor] "c:\progra~1\mywebs~1\bar\2.bin\m3SrchMn.exe" /m=2 /w
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Jomantha] c:\program files\n52te\n52teHid.exe
mRun: [DeathAdder] c:\program files\razer\deathadder\razerhid.exe
mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe"
mRunOnce: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\common files\microsoft shared\works shared\wkcalrem.exe
IE: &Search
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
LSP: c:\program files\common files\is3\anti-spyware\iS3lsp.dll
Trusted Zone: 0.0.0.0
Trusted Zone: motive.com\patttbc.att
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: Yahoo! Pool 2 - hxxp://download2.games.yahoo.com/games/clients/y/poti_x.cab
DPF: {08BF311F-789B-4413-B7B9-05355A612410} - hxxp://www.stop-sign.com/downloads/online_scanner.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by123fd.bay123.hotmail.msn.com/resources/MsnPUpld.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164678730890
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1190838833437
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://driveragent.com/files/driveragent.cab
Notify: igfxcui - igfxdev.dll
Notify: molqzzme - dqkfaol.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jodi\applic~1\mozilla\firefox\profiles\t12jkwhc.default\
FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJPI150_08.dll
FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPOJI610.dll

============= SERVICES / DRIVERS ===============

R0 mkstextc;mkstextc;c:\windows\system32\drivers\mkstextc.sys [2003-3-31 23424]
R0 szkg5;szkg;c:\windows\system32\drivers\SZKG.sys [2009-5-12 61328]
R2 MrHealthyService;MrHealthy;c:\program files\norton pc checkup\executables\mrhealthy\mrhealthy.exe -service --> c:\program files\norton pc checkup\executables\mrhealthy\MrHealthy.exe -service [?]
R3 DAdderFltr;DeathAdder Mouse;c:\windows\system32\drivers\dadder.sys [2009-1-13 10880]
R3 vhidmini;Virtual Hid Device;c:\windows\system32\drivers\vhidmini.sys [2009-1-12 12672]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S3 FTD2XX;FTD2XX.SYS FT8U2XX device driver;c:\windows\system32\drivers\ftd2xx.sys --> c:\windows\system32\drivers\FTD2XX.sys [?]
S3 JmtFltr;n52te;c:\windows\system32\drivers\JmtFltr.sys [2009-1-12 48896]

=============== Created Last 30 ================

2009-06-19 20:57 61,440 a------- c:\windows\system32\drivers\quIi.sys
2009-06-19 20:35 1,112 a------- c:\windows\system32\drivers\kgpcpy.cfg
2009-06-19 18:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SITEguard
2009-06-19 18:13 <DIR> --d----- c:\program files\STOPzilla!
2009-06-19 18:12 <DIR> --d----- c:\program files\common files\iS3
2009-06-19 18:12 <DIR> --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-06-18 19:26 4,400 a------- c:\windows\system32\lqoe89kr.lwp
2009-06-18 11:06 <DIR> --d----- c:\program files\Trend Micro
2009-05-28 14:16 17,408 a----r-- c:\windows\system32\SZIO5.dll
2009-05-28 14:15 294,912 a----r-- c:\windows\system32\SZBase5.dll
2009-05-28 14:14 540,672 a----r-- c:\windows\system32\SZComp5.dll

==================== Find3M ====================

2009-05-12 14:13 61,328 a----r-- c:\windows\system32\drivers\SZKG.sys
2009-05-07 10:44 344,064 a------- c:\windows\system32\localspl.dll
2009-04-28 23:31 668,160 a------- c:\windows\system32\wininet.dll
2009-04-28 23:31 81,920 a------- c:\windows\system32\ieencode.dll
2009-04-17 04:58 1,846,656 a------- c:\windows\system32\win32k.sys
2009-04-15 10:11 584,192 a------- c:\windows\system32\rpcrt4.dll
2009-03-27 10:56 126,976 a----r-- c:\windows\system32\IS3HTUI5.dll
2009-03-27 10:55 393,216 a----r-- c:\windows\system32\IS3DBA5.dll
2009-03-27 10:55 372,736 a----r-- c:\windows\system32\IS3UI5.dll
2009-03-27 10:55 61,440 a----r-- c:\windows\system32\IS3Hks5.dll
2009-03-27 10:54 23,040 a----r-- c:\windows\system32\IS3XDat5.dll
2009-03-27 10:54 221,184 a----r-- c:\windows\system32\IS3Win325.dll
2009-03-27 10:54 94,208 a----r-- c:\windows\system32\IS3Inet5.dll
2009-03-27 10:53 90,112 a----r-- c:\windows\system32\IS3Svc5.dll
2009-03-27 10:50 716,800 a----r-- c:\windows\system32\IS3Base5.dll

============= FINISH: 21:22:26.15 ===============

Thank you,
Seraraven

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic