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IE does not always open hijack this log

#1 User is offline   Peechee1 

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Posted 19 June 2009 - 10:18 AM

internet explorer seems to close slowly, and then will not always reopen. I run avg virus, spydoctor, and all kinds of stuff to try to keep my computer free of malware.

please analyze my hijack this file and let me know if you think there are problems here.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:14:01 AM, on 06/19/09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\UsbBoost\TurboHddUsb.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Starfish\Sidekick 98\program\sidekick.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [MaxtorOneTouch] "C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [UsbBoost] C:\Program Files\UsbBoost\TurboHddUsb.exe
O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (MSN Games – Matchmaking) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX 5.5 Basic) - http://www.bestmark.com/support/ScriptX.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (MSN Games – Game Chat) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase5483.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1204502520359
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1194823719828
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab
O16 - DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} (ZPA_DMNO Object) - http://zone.msn.com/bingame/zpagames/zpa_dmno.cab55579.cab
O16 - DPF: {A364AF35-0CDF-41E8-8F3B-E0E55E15EBA1} (Zenturi Active Programs Control) - http://www.programchecker.com/dll/nixon.cab
O16 - DPF: {A5A76EA0-7B92-4707-9DBF-6F6FE56A6800} (Pure Networks Security Scan) - http://scan.networkmagic.com/nmscan/downlo...-ship-WD.V1.cab
O16 - DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...k.cab102118.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://www.driveragent.com/files/driveragent.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h20264.www2.hp.com/ediags/hpfix/sj/.../qdiagh.cab?326
O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (MSN Games – Backgammon) - http://zone.msn.com/bingame/zpagames/ZPA_B...on.cab64162.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: Retrospect Express HD Helper (RetroExp Helper) - EMC Dantz - C:\PROGRA~1\RETROS~1\RETROS~1.1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - EMC Dantz - C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe

--
End of file - 13908 bytes

#2 User is offline   elise025 

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Posted 25 June 2009 - 05:30 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards, Elise

"The mind is its own place, and in itself can make a heaven of hell, a hell of heaven." ~ John Milton
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#3 User is offline   Peechee1 

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Posted 25 June 2009 - 09:06 AM

Internet explorer will at first open quickly. But when I close it, you can see the hourglass running for a bit. Then when I try to reopen internet explorer, the window will open but nothing will load. If I then close the window, and try to open again, it might or might not load. Many times, after it does load, when I try to open a second window or go to a link, the new window will not load.

here is the dds.txt requested, and the zipped file of attach.txt is attached. thanks for your help.


DDS (Ver_09-05-14.01) - NTFSx86
Run by Gail Packer at 9:27:55.21 on 06/25/09
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.241 [GMT -4:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\UsbBoost\TurboHddUsb.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Starfish\Sidekick 98\program\sidekick.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\msfeedssync.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Gail Packer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://my.att.net/
uInternet Settings,ProxyOverride = localhost;*.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [MaxtorOneTouch] "c:\program files\maxtor\onetouch\utils\Onetouch.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [UsbBoost] c:\program files\usbboost\TurboHddUsb.exe
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\intuit\quickbooks basic\components\qbagent\qbdagent2002.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxp://www.bestmark.com/support/ScriptX.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.costcophotocenter.com/CostcoActivia.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1204502520359
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1194823719828
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} - hxxp://zone.msn.com/bingame/zpagames/zpa_dmno.cab55579.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A364AF35-0CDF-41E8-8F3B-E0E55E15EBA1} - hxxp://www.programchecker.com/dll/nixon.cab
DPF: {A5A76EA0-7B92-4707-9DBF-6F6FE56A6800} - hxxp://scan.networkmagic.com/nmscan/download/WebDiag.4.5.8056.1-ship-WD.V1.cab
DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://www.driveragent.com/files/driveragent.cab
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h20264.www2.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\gailpa~1\applic~1\mozilla\firefox\profiles\y0sigfj4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search/?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://my.att.net/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search/?fr=ffds1&p=
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMGWRAP.DLL
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-5-7 12552]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-20 64160]
R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2005-1-27 4064]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-7 327688]
R1 AvgMfx86;AVG Minifilter x86 Resident Driver;c:\windows\system32\drivers\avgmfx86.sys [2008-1-16 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-7 108552]
R1 FNETURPX;FNETURPX;c:\windows\system32\drivers\FNETURPX.SYS [2009-4-6 7936]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-5-7 906520]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-7 298776]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1003344]
R3 FNETTBOH;FNETTBOH;c:\windows\system32\drivers\FNETTBOH.SYS [2009-4-6 23680]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe --> c:\progra~1\mcafee\viruss~1\mcshield.exe [?]
S2 vdo_169e-329;vdo_169e-329;\??\c:\windows\system32\vdo_169e-329.sys --> c:\windows\system32\vdo_169e-329.sys [?]
S3 EraserUtilDrvI4;EraserUtilDrvI4;\??\c:\program files\common files\symantec shared\eengine\eraserutildrvi4.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrvI4.sys [?]
S3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2007-9-28 71496]
S3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2007-9-28 34184]
S3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2007-9-28 171240]
S3 mferkdk;McAfee Inc.;c:\windows\system32\drivers\mferkdk.sys [2007-9-28 32008]
S3 mfesmfk;McAfee Inc.;c:\windows\system32\drivers\mfesmfk.sys [2007-9-28 37480]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-9-23 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2007-11-16 8320]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2009-2-9 42112]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2008-9-23 23680]
S4 McAfee HackerWatch Service;McAfee HackerWatch Service;c:\program files\common files\mcafee\hackerwatch\HWAPI.exe [2007-9-28 540776]
S4 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe --> c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [?]
S4 McRedirector;McAfee Redirector Service;c:\progra~1\common~1\mcafee\redirsvc\redirsvc.exe [2007-9-28 256096]
S4 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]
S4 PCCare Premium;PCCare Premium;c:\program files\pccare\client\srvc.exe --> c:\program files\pccare\client\srvc.exe [?]

=============== Created Last 30 ================

2009-06-20 20:10 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-20 20:10 62 a---h--- C:\aaw7boot.cmd
2009-06-20 17:20 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-06-20 17:16 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-06-20 17:16 <DIR> --d----- c:\program files\Lavasoft
2009-06-19 22:21 <DIR> --d----- c:\program files\CCleaner
2009-06-19 10:54 <DIR> --d----- c:\program files\Trend Micro
2009-06-11 15:14 3,244 a------- c:\windows\system32\wbem\Outlook_01c9eac8cc31f678.mof
2009-06-10 21:35 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-06-10 21:35 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-06-04 16:51 <DIR> --d----- c:\program files\iTunes
2009-06-04 14:53 <DIR> --d----- c:\documents and settings\all users\Application DataTechSmith
2009-06-04 14:49 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-05-30 13:13 <DIR> --d----- C:\Temp Music
2009-05-26 17:18 90,112 a------- c:\windows\system32\QuickTimeVR.qtx
2009-05-26 17:18 57,344 a------- c:\windows\system32\QuickTime.qts
2009-05-26 11:08 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat

==================== Find3M ====================

2009-06-11 08:13 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-29 13:36 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-05-29 13:36 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 17:17 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-07 17:17 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-05-07 17:17 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2007-08-15 12:24 42 a------- c:\program files\options.dat
2007-08-15 12:22 18 a------- c:\program files\custflds.lst
2007-08-15 12:22 18 a------- c:\program files\compinfo.lst
2007-05-24 15:53 3,551 a------- c:\program files\a.htm
2007-02-22 21:26 630,784 a------- c:\documents and settings\gail packer\GoToAssist_chat2way__317_en.exe
2005-11-12 00:30 557,056 a------- c:\documents and settings\gail packer\chatlnk.exe
2008-09-23 21:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092320080924\index.dat

============= FINISH: 9:28:52.90 ===============

Attached File(s)


#4 User is offline   elise025 

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Posted 25 June 2009 - 11:35 AM

Hello Peechee1,
And :thumbup2: to the Bleeping Computer Malware Removal Forum! My name is Elise. I'll be glad to help you with your computer problems.

I will be working on your Malware issues, this may or may not solve other issues you may have with your machine.

Sorry about the delay, but the amount of people posting with infected computers is through the roof and sometimes we can't get to logs as fast as we would like to.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
Please be patient and I'd be grateful if you would note the following:

The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • All of my posts need to be checked by my coach, so please be patient while I attempt to remove your malware.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime Please, Do NOT install any new programs or update anything unless told to do so while we are fixing your problem.

Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.
regards, Elise

"The mind is its own place, and in itself can make a heaven of hell, a hell of heaven." ~ John Milton
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#5 User is offline   elise025 

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Posted 26 June 2009 - 05:59 AM

Hello Peechee1,

First of all, please note the following.

P2P WARNING
-------------------
Going over your logs I noticed that you have utorrent installed.
  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  • They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  • Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  • The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
It is pretty much certain that if you continue to use P2P programs, you will get infected again.
I would recommend that you uninstall utorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.

--------------------------------
We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy
------------------------------
We have to run McAfee Uninstaller.
  • Click here to start the download and save this file to your desktop.
  • After the download completes, double-click the MCPR.exe file.
  • If you get a security warning, click run.
  • Let the program run and allow the reboot when it asks.
After finishing you can delete MCPR.exe


SHOW HIDDEN FILES AND FOLDERS
-------------------------------------------------
Go to Start > My Computer
Go to Tools > Folder Options
Click on the View tab
Untick the following:
  • Hide extensions for known file types
  • Hide protected operating system files (Recommended)
You will get a message warning you about showing protected operating system files, click Yes
Make sure this option is selected:
  • Show hidden files and folders
Click Apply and then click OK


UPLOAD A FILE
--------------------
We need to check a file. Please click this link VirusTotal

When the page has finished loading, click the Choose file button and navigate to the following file and click Send file. Repeat the process for each of the files listed below.

c:\windows\system32\vdo_169e-329.sys
c:\documents and settings\gail packer\GoToAssist_chat2way__317_en.exe
c:\documents and settings\gail packer\chatlnk.exe

If you get the message that the file has already been scanned before, please click Reanalyse file now.
Please post back the results of the scan in your next post.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware

  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.


In your next reply, please include the following:
  • Scan results of the uploaded file
  • MBAM log
  • New DDS log
regards, Elise

"The mind is its own place, and in itself can make a heaven of hell, a hell of heaven." ~ John Milton
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#6 User is offline   elise025 

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Posted 30 June 2009 - 02:37 AM

Peechee1, are you still there?
regards, Elise

"The mind is its own place, and in itself can make a heaven of hell, a hell of heaven." ~ John Milton
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#7 User is offline   Peechee1 

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Posted 30 June 2009 - 05:17 PM

yes just saw your post and working on it now

#8 User is offline   Peechee1 

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Posted 30 June 2009 - 05:47 PM

THIS FILE....

c:\windows\system32\vdo_169e-329.sys

COULD NOT BE FOUND





File GoToAssist_chat2way__317_en.exe received on 2009.06.30 22:45:10 (UTC)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED
Result: 5/41 (12.2%)
Loading server information...
Your file is queued in position: ___.
Estimated start time is between ___ and ___ .
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Compact
Print results Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:

Antivirus Version Last Update Result
a-squared 4.5.0.18 2009.06.30 -
AhnLab-V3 5.0.0.2 2009.06.30 -
AntiVir 7.9.0.199 2009.06.30 -
Antiy-AVL 2.0.3.1 2009.06.30 Trojan/Win32.Banker.gen
Authentium 5.1.2.4 2009.06.30 -
Avast 4.8.1335.0 2009.06.30 -
AVG 8.5.0.339 2009.06.30 -
BitDefender 7.2 2009.07.01 -
CAT-QuickHeal 10.00 2009.06.29 TrojanBanker.Banker.aece
ClamAV 0.94.1 2009.06.30 -
Comodo 1517 2009.07.01 -
DrWeb 5.0.0.12182 2009.06.30 -
eSafe 7.0.17.0 2009.06.29 Win32.Banker
eTrust-Vet 31.6.6590 2009.06.30 -
F-Prot 4.4.4.56 2009.06.30 -
F-Secure 8.0.14470.0 2009.06.30 -
Fortinet 3.117.0.0 2009.06.30 -
GData 19 2009.07.01 -
Ikarus T3.1.1.64.0 2009.06.30 -
Jiangmin 11.0.706 2009.06.30 -
K7AntiVirus 7.10.768 2009.06.19 -
Kaspersky 7.0.0.125 2009.06.30 -
McAfee 5662 2009.06.30 -
McAfee+Artemis 5662 2009.06.30 -
McAfee-GW-Edition 6.7.6 2009.06.30 -
Microsoft 1.4803 2009.06.30 -
NOD32 4201 2009.06.30 -
Norman 6.01.09 2009.06.30 -
nProtect 2009.1.8.0 2009.06.30 -
Panda 10.0.0.14 2009.06.30 -
PCTools 4.4.2.0 2009.06.30 -
Prevx 3.0 2009.07.01 -
Rising 21.36.14.00 2009.06.30 -
Sophos 4.43.0 2009.06.30 -
Sunbelt 3.2.1858.2 2009.06.30 -
Symantec 1.4.4.12 2009.07.01 -
TheHacker 6.3.4.3.358 2009.06.30 -
TrendMicro 8.950.0.1094 2009.06.30 -
VBA32 3.12.10.7 2009.06.30 Trojan-Banker.Win32.Banker.aece
ViRobot 2009.6.30.1812 2009.06.30 Spyware.Banker.630784
VirusBuster 4.6.5.0 2009.06.30 -
Additional information
File size: 630784 bytes
MD5...: 456d1d05aeeef581453dcbcfca103f6d
SHA1..: dee7c7b4a8cccd9e2c4563716947057ba771e0d8
SHA256: 67ddf02f6dc362964a6437a7fc8837e4bbaf6e4221b30687d9d20cbb65a4168f
ssdeep: 12288:IZI2p/Txyt968BQYupYfEjNVeDDXv08Les6GwUYmz78NpT0VC6t/MmndWD
w48d:R2dT0686pQSEDDf0psr9GaVhkkdyw48
PEiD..: Armadillo v1.71
TrID..: File type identification
Win32 Executable MS Visual C++ (generic) (75.0%)
Win32 Executable Generic (16.9%)
Generic Win/DOS Executable (3.9%)
DOS Executable Generic (3.9%)
Autodesk FLIC Image File (extensions: flc, fli, cel) (0.0%)
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x4f60
timedatestamp.....: 0x4332f23e (Thu Sep 22 18:04:46 2005)
machinetype.......: 0x14c (I386)

( 4 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x444a 0x5000 6.05 1fdcf8d3e0c54504de05fea919f43ead
.rdata 0x6000 0x41c7 0x5000 6.21 a066e2917dee4ad93cc8c63fbc9a33d6
.data 0xb000 0x7c 0x1000 0.12 ba49ef3485a9921cf2368bd586c797b2
.rsrc 0xc000 0x8dde8 0x8e000 7.99 026e2dfb5b70870fa7d08cfe30e05f6e

( 4 imports )
> MSVCRT.dll: _onexit, __dllonexit, _controlfp, sprintf, strlen, _except_handler3, __set_app_type, __p__fmode, __p__commode, _adjust_fdiv, __setusermatherr, _initterm, __getmainargs, _acmdln, exit, _XcptFilter, _exit, memcpy, strstr, strrchr, memset, strchr, strncat, __3@YAXPAX@Z, strncmp, strcat, malloc, calloc, free, strcpy, __2@YAPAXI@Z
> KERNEL32.dll: GetSystemTimeAsFileTime, GetCurrentProcessId, GetCurrentThreadId, GetTickCount, QueryPerformanceCounter, RaiseException, ExitProcess, GetStartupInfoA, GetModuleHandleA, GetCommandLineA, FindFirstFileA, FindNextFileA, FindClose, RemoveDirectoryA, GetModuleFileNameA, CreateMutexA, GetFileAttributesA, CreateProcessA, WaitForSingleObject, Sleep, SetThreadPriority, GetCurrentThread, GetCurrentProcess, DeleteFileA, CloseHandle, ReadFile, SetFilePointer, CreateFileA, CreateDirectoryA, GetTempFileNameA, GetTempPathA, WriteFile, GetLastError, LockResource, LoadResource, SizeofResource, FindResourceA, lstrlenA, MoveFileA, ResumeThread, SetPriorityClass
> USER32.dll: MessageBoxA, wsprintfA
> ADVAPI32.dll: RegOpenKeyExA, RegCloseKey, RegCreateKeyExA, RegEnumValueA, RegQueryValueExA, RegSetValueExA, RegEnumKeyExA

( 0 exports )
PDFiD.: -
RDS...: NSRL Reference Data Set
-
ThreatExpert info: <a href='http://www.threatexpert.com/report.aspx?md5=456d1d05aeeef581453dcbcfca103f6d' target='_blank'>http://www.threatexpert.com/report.aspx?md5=456d1d05aeeef581453dcbcfca103f6d</a>






File chatlnk.exe received on 2009.06.30 22:48:57 (UTC)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED
Result: 2/41 (4.88%)
Loading server information...
Your file is queued in position: ___.
Estimated start time is between ___ and ___ .
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Compact
Print results Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:

Antivirus Version Last Update Result
a-squared 4.5.0.18 2009.06.30 -
AhnLab-V3 5.0.0.2 2009.06.30 -
AntiVir 7.9.0.199 2009.06.30 -
Antiy-AVL 2.0.3.1 2009.06.30 Trojan/Win32.Banker.gen
Authentium 5.1.2.4 2009.06.30 -
Avast 4.8.1335.0 2009.06.30 -
AVG 8.5.0.339 2009.06.30 -
BitDefender 7.2 2009.07.01 -
CAT-QuickHeal 10.00 2009.06.29 -
ClamAV 0.94.1 2009.06.30 -
Comodo 1517 2009.07.01 -
DrWeb 5.0.0.12182 2009.06.30 -
eSafe 7.0.17.0 2009.06.29 -
eTrust-Vet 31.6.6590 2009.06.30 -
F-Prot 4.4.4.56 2009.06.30 -
F-Secure 8.0.14470.0 2009.06.30 -
Fortinet 3.117.0.0 2009.06.30 -
GData 19 2009.07.01 -
Ikarus T3.1.1.64.0 2009.06.30 -
Jiangmin 11.0.706 2009.06.30 -
K7AntiVirus 7.10.768 2009.06.19 -
Kaspersky 7.0.0.125 2009.06.30 -
McAfee 5662 2009.06.30 -
McAfee+Artemis 5662 2009.06.30 -
McAfee-GW-Edition 6.7.6 2009.06.30 -
Microsoft 1.4803 2009.06.30 -
NOD32 4201 2009.06.30 -
Norman 6.01.09 2009.06.30 -
nProtect 2009.1.8.0 2009.06.30 -
Panda 10.0.0.14 2009.06.30 -
PCTools 4.4.2.0 2009.06.30 -
Prevx 3.0 2009.07.01 -
Rising 21.36.14.00 2009.06.30 -
Sophos 4.43.0 2009.06.30 -
Sunbelt 3.2.1858.2 2009.06.30 -
Symantec 1.4.4.12 2009.07.01 -
TheHacker 6.3.4.3.358 2009.06.30 -
TrendMicro 8.950.0.1094 2009.06.30 -
VBA32 3.12.10.7 2009.06.30 Trojan-Banker.Win32.Banker.aece
ViRobot 2009.6.30.1812 2009.06.30 -
VirusBuster 4.6.5.0 2009.06.30 -
Additional information
File size: 557056 bytes
MD5...: 5da9a1a300561e41ffda925ecae933d6
SHA1..: 0ff482465294ae728d6cf7b7c010147540caec95
SHA256: 1e9e715f7add218a3a1f7cf4af350835370c189424b9e69ed8a89637c8f7ff51
ssdeep: 12288:9ZI2s/TxhLBQU9o5iDgouLxze9FkG2CKbluCVj9S:w2yTxBBo8Dkz8Dpih
PEiD..: Armadillo v1.71
TrID..: File type identification
Win32 Executable MS Visual C++ (generic) (75.0%)
Win32 Executable Generic (16.9%)
Generic Win/DOS Executable (3.9%)
DOS Executable Generic (3.9%)
Autodesk FLIC Image File (extensions: flc, fli, cel) (0.0%)
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x4f60
timedatestamp.....: 0x4332f127 (Thu Sep 22 18:00:07 2005)
machinetype.......: 0x14c (I386)

( 4 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x444a 0x5000 6.05 1fdcf8d3e0c54504de05fea919f43ead
.rdata 0x6000 0x41c5 0x5000 6.20 99f0536de0831b05f5f36e66deaad7a8
.data 0xb000 0x7c 0x1000 0.12 ba49ef3485a9921cf2368bd586c797b2
.rsrc 0xc000 0x7be00 0x7c000 7.99 5ec6232e2adc884f820d3de7aa2f2f3d

( 4 imports )
> MSVCRT.dll: _onexit, __dllonexit, _controlfp, sprintf, strlen, _except_handler3, __set_app_type, __p__fmode, __p__commode, _adjust_fdiv, __setusermatherr, _initterm, __getmainargs, _acmdln, exit, _XcptFilter, _exit, memcpy, strstr, strrchr, memset, strchr, strncat, __3@YAXPAX@Z, strncmp, strcat, malloc, calloc, free, strcpy, __2@YAPAXI@Z
> KERNEL32.dll: GetSystemTimeAsFileTime, GetCurrentProcessId, GetCurrentThreadId, GetTickCount, QueryPerformanceCounter, RaiseException, ExitProcess, GetStartupInfoA, GetModuleHandleA, GetCommandLineA, FindFirstFileA, FindNextFileA, FindClose, RemoveDirectoryA, GetModuleFileNameA, CreateMutexA, GetFileAttributesA, CreateProcessA, WaitForSingleObject, Sleep, SetThreadPriority, GetCurrentThread, GetCurrentProcess, DeleteFileA, CloseHandle, ReadFile, SetFilePointer, CreateFileA, CreateDirectoryA, GetTempFileNameA, GetTempPathA, WriteFile, GetLastError, LockResource, LoadResource, SizeofResource, FindResourceA, lstrlenA, MoveFileA, ResumeThread, SetPriorityClass
> USER32.dll: MessageBoxA, wsprintfA
> ADVAPI32.dll: RegOpenKeyExA, RegCloseKey, RegCreateKeyExA, RegEnumValueA, RegQueryValueExA, RegSetValueExA, RegEnumKeyExA

( 0 exports )
PDFiD.: -
RDS...: NSRL Reference Data Set




will send more data shortly

#9 User is offline   Peechee1 

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Posted 30 June 2009 - 07:44 PM

This should be the last of what you requested.




Malwarebytes' Anti-Malware 1.38
Database version: 2356
Windows 5.1.2600 Service Pack 3

06/30/09 8:24:10 PM
mbam-log-2009-06-30 (20-24-10).txt

Scan type: Full Scan (C:\|F:\|G:\|)
Objects scanned: 230144
Time elapsed: 1 hour(s), 39 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\MyWaySA\SrchAsDe\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\SYSTEM32\vdo_g.ini (Stolen.data) -> Quarantined and deleted successfully.







DDS (Ver_09-06-26.01) - NTFSx86
Run by Gail Packer at 20:34:29.48 on 06/30/09
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.406 [GMT -4:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\UsbBoost\TurboHddUsb.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Gail Packer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://my.att.net/
uInternet Settings,ProxyOverride = localhost;*.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MaxtorOneTouch] "c:\program files\maxtor\onetouch\utils\Onetouch.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [UsbBoost] c:\program files\usbboost\TurboHddUsb.exe
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\intuit\quickbooks basic\components\qbagent\qbdagent2002.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxp://www.bestmark.com/support/ScriptX.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.costcophotocenter.com/CostcoActivia.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1204502520359
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1194823719828
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} - hxxp://zone.msn.com/bingame/zpagames/zpa_dmno.cab55579.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A364AF35-0CDF-41E8-8F3B-E0E55E15EBA1} - hxxp://www.programchecker.com/dll/nixon.cab
DPF: {A5A76EA0-7B92-4707-9DBF-6F6FE56A6800} - hxxp://scan.networkmagic.com/nmscan/download/WebDiag.4.5.8056.1-ship-WD.V1.cab
DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://www.driveragent.com/files/driveragent.cab
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h20264.www2.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\gailpa~1\applic~1\mozilla\firefox\profiles\y0sigfj4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search/?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://my.att.net/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search/?fr=ffds1&p=
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMGWRAP.DLL
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-5-7 12552]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-20 64160]
R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2005-1-27 4064]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-7 327688]
R1 AvgMfx86;AVG Minifilter x86 Resident Driver;c:\windows\system32\drivers\avgmfx86.sys [2008-1-16 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-7 108552]
R1 FNETURPX;FNETURPX;c:\windows\system32\drivers\FNETURPX.SYS [2009-4-6 7936]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-5-7 906520]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-7 298776]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1003344]
R3 FNETTBOH;FNETTBOH;c:\windows\system32\drivers\FNETTBOH.SYS [2009-4-6 23680]
S2 vdo_169e-329;vdo_169e-329;\??\c:\windows\system32\vdo_169e-329.sys --> c:\windows\system32\vdo_169e-329.sys [?]
S3 EraserUtilDrvI4;EraserUtilDrvI4;\??\c:\program files\common files\symantec shared\eengine\eraserutildrvi4.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrvI4.sys [?]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-9-23 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2007-11-16 8320]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2009-2-9 42112]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2008-9-23 23680]
S4 PCCare Premium;PCCare Premium;c:\program files\pccare\client\srvc.exe --> c:\program files\pccare\client\srvc.exe [?]

=============== Created Last 30 ================

2009-06-30 17:41 <DIR> --d----- c:\docume~1\gailpa~1\applic~1\Malwarebytes
2009-06-30 17:41 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-30 17:41 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-30 17:41 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-30 17:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-20 20:10 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-20 17:20 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-06-20 17:16 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-06-20 17:16 <DIR> --d----- c:\program files\Lavasoft
2009-06-19 22:21 <DIR> --d----- c:\program files\CCleaner
2009-06-19 10:54 <DIR> --d----- c:\program files\Trend Micro
2009-06-11 15:14 3,244 a------- c:\windows\system32\wbem\Outlook_01c9eac8cc31f678.mof
2009-06-10 21:35 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-06-10 21:35 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-06-04 16:51 <DIR> --d----- c:\program files\iTunes
2009-06-04 14:53 <DIR> --d----- c:\documents and settings\all users\Application DataTechSmith
2009-06-04 14:49 <DIR> --d----- c:\program files\common files\Wise Installation Wizard

==================== Find3M ====================

2009-06-11 08:13 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-29 13:36 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-05-29 13:36 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 17:17 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-07 17:17 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-05-07 17:17 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2007-08-15 12:24 42 a------- c:\program files\options.dat
2007-08-15 12:22 18 a------- c:\program files\custflds.lst
2007-08-15 12:22 18 a------- c:\program files\compinfo.lst
2007-05-24 15:53 3,551 a------- c:\program files\a.htm
2007-02-22 21:26 630,784 a------- c:\documents and settings\gail packer\GoToAssist_chat2way__317_en.exe
2005-11-12 00:30 557,056 a------- c:\documents and settings\gail packer\chatlnk.exe
2008-09-23 21:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092320080924\index.dat

============= FINISH: 20:35:31.34 ===============

Attached File(s)


#10 User is offline   elise025 

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Posted 01 July 2009 - 01:00 PM

Hello Peechee1,

WARNING
--------------
One or more of the identified infections is a banker trojan.

This allows hackers to steal critical system information and download and execute files.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read this for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?


UNINSTALL PROGRAMS
--------------------------------
Go to Start > Control Panel > Add or Remove Programs.

Remove the following programs, if they are present.

  • Viewpoint Media Player
If you are unsure of how to use Add or Remove Programs, then please see this tutorial:
How To Remove An Installed Program From Your Computer


BACKUP THE REGISTRY
-----------------------------
Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe


OTM
------
We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :services
vdo_169e-329
:files
c:\documents and settings\gail packer\GoToAssist_chat2way__317_en.exe
c:\documents and settings\gail packer\chatlnk.exe
:reg
[-HKEY_CLASSES_ROOT\CLSID\{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}]
[-HKEY_CLASSES_ROOT\CLSID\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
[-HKEY_CLASSES_ROOT\CLSID\{0BF43445-2F28-4351-9252-17FE6E806AA0}]
[-HKEY_CLASSES_ROOT\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}]
[-HKEY_CLASSES_ROOT\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}]
[-HKEY_CLASSES_ROOT\CLSID\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3}]

  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

ESET ONLINE SCAN
--------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.

  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

In your next reply please include the following:
  • OTM log
  • ESET online scan report
  • New DDS log
regards, Elise

"The mind is its own place, and in itself can make a heaven of hell, a hell of heaven." ~ John Milton
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#11 User is offline   Peechee1 

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  • Joined: 19-June 09

Posted 02 July 2009 - 01:05 AM

otm log

========== SERVICES/DRIVERS ==========

Service\Driver vdo_169e-329 deleted successfully.
========== FILES ==========
c:\documents and settings\gail packer\GoToAssist_chat2way__317_en.exe moved successfully.
c:\documents and settings\gail packer\chatlnk.exe moved successfully.
========== REGISTRY ==========
Registry key HKEY_CLASSES_ROOT\CLSID\{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}\ not found.
Registry key HKEY_CLASSES_ROOT\CLSID\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}\ not found.
Registry key HKEY_CLASSES_ROOT\CLSID\{0BF43445-2F28-4351-9252-17FE6E806AA0}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0BF43445-2F28-4351-9252-17FE6E806AA0}\ not found.
Registry key HKEY_CLASSES_ROOT\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}\ not found.
Registry key HKEY_CLASSES_ROOT\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry key HKEY_CLASSES_ROOT\CLSID\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3}\ not found.

OTM by OldTimer - Version 3.0.0.2 log created on 07012009_205126



THE ESET SCAN DID NOT GIVE ME A LIST OF THREATS FOUND - IT SAID THERE WERE NO THREATS - AND THERE WAS NO FILE TO SAVE.




DDS (Ver_09-06-26.01) - NTFSx86
Run by Gail Packer at 1:56:31.57 on 07/02/09
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.272 [GMT -4:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\UsbBoost\TurboHddUsb.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\ESET\ESET Online Scanner\OnlineScannerApp.exe
C:\Program Files\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
C:\Documents and Settings\Gail Packer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://my.att.net/
uInternet Settings,ProxyOverride = localhost;*.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet

explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6

\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MaxtorOneTouch] "c:\program files\maxtor\onetouch\utils\Onetouch.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [UsbBoost] c:\program files\usbboost\TurboHddUsb.exe
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth

software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\intuit\quickbooks

basic\components\qbagent\qbdagent2002.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common

files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program

files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11

\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} -

hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxp://www.bestmark.com/support/ScriptX.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-

d0d2d160e512/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.costcophotocenter.com/CostcoActivia.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} -

hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1204502520359
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -

hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1194823719828
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} - hxxp://zone.msn.com/bingame/zpagames/zpa_dmno.cab55579.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A364AF35-0CDF-41E8-8F3B-E0E55E15EBA1} - hxxp://www.programchecker.com/dll/nixon.cab
DPF: {A5A76EA0-7B92-4707-9DBF-6F6FE56A6800} - hxxp://scan.networkmagic.com/nmscan/download/WebDiag.4.5.8056.1-ship-WD.V1.cab
DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://www.driveragent.com/files/driveragent.cab
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h20264.www2.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480

\program\GAPlugProtocol-8876480.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\gailpa~1\applic~1\mozilla\firefox\profiles\y0sigfj4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search/?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://my.att.net/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search/?fr=ffds1&p=
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMGWRAP.DLL
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-

0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-

0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-

0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-

0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-

0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-

AA2E-743C63F2E5E6", "AllAccess");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-

AA2E-743C63F2E5E6", "AllAccess");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-

AA2E-743C63F2E5E6", "AllAccess");

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-5-7 12552]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-20 64160]
R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2005-1-27 4064]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-7 327688]
R1 AvgMfx86;AVG Minifilter x86 Resident Driver;c:\windows\system32\drivers\avgmfx86.sys [2008-1-16 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-7 108552]
R1 FNETURPX;FNETURPX;c:\windows\system32\drivers\FNETURPX.SYS [2009-4-6 7936]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-5-7 906520]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-7 298776]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1003344]
R3 FNETTBOH;FNETTBOH;c:\windows\system32\drivers\FNETTBOH.SYS [2009-4-6 23680]
S3 EraserUtilDrvI4;EraserUtilDrvI4;\??\c:\program files\common files\symantec shared\eengine\eraserutildrvi4.sys -->

c:\program files\common files\symantec shared\eengine\EraserUtilDrvI4.sys [?]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-9-23 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2007-11-16 8320]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2009-2-9 42112]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2008-9-23 23680]
S4 PCCare Premium;PCCare Premium;c:\program files\pccare\client\srvc.exe --> c:\program files\pccare\client\srvc.exe [?]

=============== Created Last 30 ================

2009-07-01 20:54 <DIR> --d----- c:\program files\ESET
2009-07-01 20:51 <DIR> --d----- C:\_OTM
2009-06-30 17:41 <DIR> --d----- c:\docume~1\gailpa~1\applic~1\Malwarebytes
2009-06-30 17:41 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-30 17:41 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-30 17:41 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-30 17:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-20 20:10 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-20 17:20 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-06-20 17:16 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-06-20 17:16 <DIR> --d----- c:\program files\Lavasoft
2009-06-19 22:21 <DIR> --d----- c:\program files\CCleaner
2009-06-19 10:54 <DIR> --d----- c:\program files\Trend Micro
2009-06-11 15:14 3,244 a------- c:\windows\system32\wbem\Outlook_01c9eac8cc31f678.mof
2009-06-10 21:35 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-06-10 21:35 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-06-04 16:51 <DIR> --d----- c:\program files\iTunes
2009-06-04 14:53 <DIR> --d----- c:\documents and settings\all users\Application DataTechSmith
2009-06-04 14:49 <DIR> --d----- c:\program files\common files\Wise Installation Wizard

==================== Find3M ====================

2009-06-11 08:13 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-29 13:36 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-05-29 13:36 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 17:17 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-07 17:17 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-05-07 17:17 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2007-08-15 12:24 42 a------- c:\program files\options.dat
2007-08-15 12:22 18 a------- c:\program files\custflds.lst
2007-08-15 12:22 18 a------- c:\program files\compinfo.lst
2007-05-24 15:53 3,551 a------- c:\program files\a.htm
2008-09-23 21:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5

\mshist012008092320080924\index.dat

============= FINISH: 1:58:04.15 ===============

Attached File(s)


#12 User is offline   elise025 

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Posted 02 July 2009 - 11:42 AM

Hello Peechee1

BACKUP THE REGISTRY
---------------------------
Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe


We need to execute another OTM script
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :files
c:\Program files\Viewpoint
:reg
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar]
"{0BF43445-2F28-4351-9252-17FE6E806AA0}"=-
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{0BF43445-2F28-4351-9252-17FE6E806AA0}"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar]
"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}"=-
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar]
"{C4069E3A-68F1-403E-B40E-20066696354B}"=-
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{C4069E3A-68F1-403E-B40E-20066696354B}"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar]
"{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3}"=-
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3}"=-

  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Please start Firefox webbrowser and click on the Tools-menu
Select Add-ons or Add-on manager and after that Plugins.
Disable any Viewpoint plugin you find in the list.


Please tell me how your computer is working right now. Do you have left any problems?
Finally, in your next reply, include the answer to the above question and a new DDS log.
regards, Elise

"The mind is its own place, and in itself can make a heaven of hell, a hell of heaven." ~ John Milton
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#13 User is offline   Peechee1 

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Posted 02 July 2009 - 01:03 PM

RESULTS:

========== FILES ==========
c:\Program files\Viewpoint\Viewpoint Toolbar moved successfully.
c:\Program files\Viewpoint moved successfully.
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB}\ not found.
Registry key HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{0BF43445-2F28-4351-9252-17FE6E806AA0} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0BF43445-2F28-4351-9252-17FE6E806AA0}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0BF43445-2F28-4351-9252-17FE6E806AA0} not found.



THERE WERE NO ADD-INS FOR VIEWPOINT IN EITHER FIREFOX Or internet explorer (IE not asked for but I looked there anyway...)

Internet explorer is openly mostly....but still occasionally the browser will not open if I have just recently closed it or there are several windows open.

at this point, i'm more concerned with the trojan - banker....am I rid of that?

i'M NOT really noticing a big difference in




DDS (Ver_09-06-26.01) - NTFSx86
Run by Gail Packer at 13:54:50.29 on 07/02/09
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.245 [GMT -4:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Logitech\Bluetooth\LBTSERV.EXE
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\UsbBoost\TurboHddUsb.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Gail Packer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://my.att.net/
uInternet Settings,ProxyOverride = localhost;*.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MaxtorOneTouch] "c:\program files\maxtor\onetouch\utils\Onetouch.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [UsbBoost] c:\program files\usbboost\TurboHddUsb.exe
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\intuit\quickbooks basic\components\qbagent\qbdagent2002.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxp://www.bestmark.com/support/ScriptX.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.costcophotocenter.com/CostcoActivia.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1204502520359
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1194823719828
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} - hxxp://zone.msn.com/bingame/zpagames/zpa_dmno.cab55579.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A364AF35-0CDF-41E8-8F3B-E0E55E15EBA1} - hxxp://www.programchecker.com/dll/nixon.cab
DPF: {A5A76EA0-7B92-4707-9DBF-6F6FE56A6800} - hxxp://scan.networkmagic.com/nmscan/download/WebDiag.4.5.8056.1-ship-WD.V1.cab
DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://www.driveragent.com/files/driveragent.cab
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h20264.www2.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\gailpa~1\applic~1\mozilla\firefox\profiles\y0sigfj4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search/?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://my.att.net/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search/?fr=ffds1&p=
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMGWRAP.DLL
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");
c:\program files\mozilla firefox\defaults\pref\activex.js - pref("capability.policy.default.ClassID.CIDFE0BD779-44EE-4A4B-AA2E-743C63F2E5E6", "AllAccess");

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-5-7 12552]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-20 64160]
R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2005-1-27 4064]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-7 327688]
R1 AvgMfx86;AVG Minifilter x86 Resident Driver;c:\windows\system32\drivers\avgmfx86.sys [2008-1-16 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-7 108552]
R1 FNETURPX;FNETURPX;c:\windows\system32\drivers\FNETURPX.SYS [2009-4-6 7936]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-5-7 906520]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-7 298776]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1003344]
R3 FNETTBOH;FNETTBOH;c:\windows\system32\drivers\FNETTBOH.SYS [2009-4-6 23680]
S3 EraserUtilDrvI4;EraserUtilDrvI4;\??\c:\program files\common files\symantec shared\eengine\eraserutildrvi4.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrvI4.sys [?]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-9-23 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2007-11-16 8320]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2009-2-9 42112]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2008-9-23 23680]
S4 PCCare Premium;PCCare Premium;c:\program files\pccare\client\srvc.exe --> c:\program files\pccare\client\srvc.exe [?]

=============== Created Last 30 ================

2009-07-01 20:54 <DIR> --d----- c:\program files\ESET
2009-07-01 20:51 <DIR> --d----- C:\_OTM
2009-06-30 17:41 <DIR> --d----- c:\docume~1\gailpa~1\applic~1\Malwarebytes
2009-06-30 17:41 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-30 17:41 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-30 17:41 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-30 17:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-20 20:10 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-20 17:20 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-06-20 17:16 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-06-20 17:16 <DIR> --d----- c:\program files\Lavasoft
2009-06-19 22:21 <DIR> --d----- c:\program files\CCleaner
2009-06-19 10:54 <DIR> --d----- c:\program files\Trend Micro
2009-06-11 15:14 3,244 a------- c:\windows\system32\wbem\Outlook_01c9eac8cc31f678.mof
2009-06-10 21:35 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-06-10 21:35 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-06-04 16:51 <DIR> --d----- c:\program files\iTunes
2009-06-04 14:53 <DIR> --d----- c:\documents and settings\all users\Application DataTechSmith
2009-06-04 14:49 <DIR> --d----- c:\program files\common files\Wise Installation Wizard

==================== Find3M ====================

2009-06-11 08:13 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-29 13:36 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-05-29 13:36 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-07 17:17 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-07 17:17 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-05-07 17:17 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2007-08-15 12:24 42 a------- c:\program files\options.dat
2007-08-15 12:22 18 a------- c:\program files\custflds.lst
2007-08-15 12:22 18 a------- c:\program files\compinfo.lst
2007-05-24 15:53 3,551 a------- c:\program files\a.htm
2008-09-23 21:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092320080924\index.dat

============= FINISH: 13:55:41.43 ===============

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0BF43445-2F28-4351-9252-17FE6E806AA0}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{C4069E3A-68F1-403E-B40E-20066696354B} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3}\ not found.

OTM by OldTimer - Version 3.0.0.2 log created on 07022009_134124

Attached File(s)


#14 User is offline   elise025 

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Posted 03 July 2009 - 01:17 AM

Hello Peechee1,

First of all, we deleted the banker-files, so they are gone from your computer. However, we cannot know what damage has been done and that is why I posted that warning.

DELETE FILES AND FOLDERS
--------------------------------------
Use Windows Explorer to find and delete these files:

c:\program files\mozilla firefox\plugins\npViewpoint.dll

And these folders:

c:\program files\viewpoint

As an example:
To delete C:\WINDOWS\badfile.dll
Double click the My Computer icon on your Desktop. Or click on the Windows KEY + E.
Double click on Local Disc (C:\)
Double click on the Windows folder,
Right click on badfile.dll and then from the menu that appears, click on Delete


GMER
-------
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image

  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

In your next reply, please include the GMER log.
regards, Elise

"The mind is its own place, and in itself can make a heaven of hell, a hell of heaven." ~ John Milton
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#15 User is offline   Peechee1 

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Posted 03 July 2009 - 12:09 PM

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-07-03 13:07:39
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT 874CDB28 ZwConnectPort
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwCreateKey [0xF760287E]
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwSetValueKey [0xF7602BFE]

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Udfs \UdfsCdRom tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Udfs \UdfsDisk tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 ATMhelpr.SYS (Windows NT Font Driver Helper/Adobe Systems Incorporated)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\Temp\93768e72-f1de-4536-a390-1f9d519db3ee.tmp 0 bytes

---- EOF - GMER 1.0.15 ----

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