Yes, you are dealing with multiple nasty infections.
Please print out and follow the generic instructions for using "
SmitfraudFix".
-- If you have downloaded SmitfraudFix previously, please delete that version and download it again as the tool is frequently updated!
-- If using Windows Vista be sure to Run As Administrator- Make sure you scroll down to Clean and perform the steps where you reboot in "Safe Mode" and run option #2.
- The tool will go through a series of cleanup processes and automatically start the Disk Cleanup program to remove Temporary files. Wait for it to complete and Disk Cleanup to finish.
- When done, a text file named rapport.txt will appear on screen with results from the cleaning process.
- The file is automatically saved to the root of the system drive (typically C:\rapport.txt).
- Please copy/paste the contents of that report into your next reply.
-- If the tool fails to launch from the Desktop, please move smitfraudFix.exe to the root of the system drive (typically at C:\), and run it from there.
Your Malwarebytes Anti-Malware log indicates
you are using an older version of MBAM (v1.36) with an outdated database. Please download and install the most current version (
1.38) from
here.
You may have to reboot after updating in order to overwrite any "in use" protection module files.
Update the database through the program's interface (
preferable method) or manually
download the definition updates and just double-click on
mbam-rules.exe to install.
Your database shows 2164. Last I checked it was
2307.
Mbam-rules.exe is
not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on
this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (
rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to
Reconfigure Windows to show it.
- XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
- Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
Then perform a new
Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the
Logs tab and copy/paste the contents of the new report in your next reply.
IMPORTANT NOTE: One or more of the identified infections was related to a
rootkit component and another was a
backdoor Trojan.
Backdoor Trojans,
rootkits,
Botnets and
IRCBots are
very dangerous because they
compromise system integrity] by making changes that allow it to by used by the attacker for malicious purposes. Rootkits are used by Trojans to conceal its presence (hide from view) in order to prevent detection of an attacker's software and make removal more difficult. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can
disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bypasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:
If your computer was used for online banking, has credit card information or other sensitive data on it, you should disconnect from the Internet until your system is fully cleaned.
All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should
consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a
router, you need to reset it with a strong logon/password so the malware cannot gain control again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:
Although the infection was identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again.
It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Even tools that claim to be able to remove rootkits
cannot guarantee that all traces of it will be removed. Many experts experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean,
reformat and reinstall the OS. Please read: