BleepingComputer.com: Win Update / Booting Up / Right Mouse Button / Computer Slowing Down

Hi,

First and foremost this has been a great forum site so this is when i turn to the gurus of the world

My computer is starting to take strange turns i wanna get a hold of it before it gets a complete hold of me.
So trying to kill a few birds with one stone here we go

P4 3Ghz
2Gb Ram
Windows Vista Ultimate 32Bit SP2

Nod32 Smart Security
Spybot Search & Destroy
SuperAnti Spyware
MalwareBytes
Ad Aware

( 1. ) My first problem is when windows starts after everything has started a Windows Desktop window opens up which is annoying and hasn't done that before.

( 2. ) When i right click i get a message box appear Windows Installer for a few seconds saying Preparing To Install no matter what type of file or folder iam going to browse

( 3. ) I have noticed the computer is getting slower dont know whats going on but i noticed in task manager that the Processes are high up to 91 the Cpu Useage 75% and physical memory 67% so it takes a while to go from one folder to another and so on with other applications and websites.

( 4. ) All of a sudden cant install these Windows Update but other updates ok so far here they are

Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86

Installation date: ‎5/‎06/‎2009 7:20 PM

Installation status: Failed

Error details: Code 80070645

Update type: Important

The Microsoft .NET Framework 3.5 Service Pack 1 is a full cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes cumulative servicing updates to the .NET Framework 2.0 and the .NET Framework 3.0 subcomponents. The .NET Framework 3.5 Family Update provides important application compatibility updates. This update is provided to you and licensed under the Windows Vista and Windows Server 2008 License Terms.

More information:
http://go.microsoft.com/fwlink/?LinkId=133335

Help and Support:
http://support.microsoft.com


SAME FOR THIS UPDATE

Microsoft Silverlight (KB960353)

Installation date: ‎5/‎06/‎2009 7:20 PM

Installation status: Failed

Error details: Code 66A

Update type: Optional

Microsoft Silverlight is a lightweight browser plug-in for Internet Explorer and Firefox that blends animation, audio/video, and interactivity to deliver richer Web site experiences.

More information:
http://go.microsoft.com/fwlink/?LinkId=139340

Help and Support:
http://go.microsoft.com/fwlink/?LinkID=105787


This is going wired

Thanks

Hello,

Have you tried disabling a few items at startup? start ball/orb > search > msconfig > startup(tab)
You could also try disabling a few unused services. start ball/orb > search > services.msc http://www.blackviper.com/WinVista/servicecfg.htm will help you decide what is needed and what isn't

Hi Alan,

Thanks for the reply , have already tried the black vipers list and as many as i can i have disabled but had not luck so my situation remains the same as the post.

Regards

Gino

Hi Gino,

Can you perform a quick clean using ccleaner. www.ccleaner.com and a defrag using http://www.iobit.com/iobitsmartdefrag.html

Hi,

Problem number one on my post is fixed now we still got 2,3 and 4 to go. Have run ccleaner and Defrag also have used Tuneup2009 and Iobit Defrag and there Advanced System Care 3 but still no luck in fixing up the other issues.

Regards

The event viewer may give more information.

1. Click the start ball/orb
2. click the search box and type Event Viewer.
3. Open the event viewer and expand the Windows logs section.
4. Search through the the groups (Application, Security etc) look for errors and warnings.
5. Double click on an entry and click the copy button.
6. Paste the results in to a post.

nigglesnush85, on Jun 5 2009, 10:21 AM, said:

Nice link. Very useful.

Hi Alan,

Thank you for the reply. Had a quick look over the Event Viewer and there more than a few errors and warnings it will take some time to paste all the logs. Do you require all of them or just a a certain lot. And security in Event Viewer has got Audit Failure do you require them ones as well

Regards

I don't need all the event viewer entries, typically just the ones between a system start up and a system shut down. For example, <powered on PC><open a few programs><shut down pc>

Hi Alan,

Here are some screen shots and Event Viewer entries Let me know if you need more ( ForwardedEvents had no entries at all )
Also have installed Sysinternals Autoruns if that will help us sort out the issues

Cheers

Windows Logs

Warning
Log Name: Application
Source: MsiInstaller
Date: 9/06/2009 4:03:13 PM
Event ID: 1001
Task Category: None
Level: Warning
Keywords: Classic
User: MAIN\Gino
Computer: MAIN
Description:
Detection of product '{AC76BA86-1033-F400-7761-000000000004}', feature 'AcrobatElements' failed during request for component '{551570F5-5C50-4312-9247-B6919900D522}'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T06:03:13.000Z" />
<EventRecordID>150018</EventRecordID>
<Channel>Application</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-21-1247667063-1742806101-3523994643-1000" />
</System>
<EventData>
<Data>{AC76BA86-1033-F400-7761-000000000004}</Data>
<Data>AcrobatElements</Data>
<Data>{551570F5-5C50-4312-9247-B6919900D522}</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>


Log Name: Application
Source: MsiInstaller
Date: 9/06/2009 3:58:14 PM
Event ID: 1001
Task Category: None
Level: Warning
Keywords: Classic
User: MAIN\Gino
Computer: MAIN
Description:
Detection of product '{AC76BA86-1033-F400-7761-000000000004}', feature 'AcrobatElements' failed during request for component '{551570F5-5C50-4312-9247-B6919900D522}'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T05:58:14.000Z" />
<EventRecordID>150015</EventRecordID>
<Channel>Application</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-21-1247667063-1742806101-3523994643-1000" />
</System>
<EventData>
<Data>{AC76BA86-1033-F400-7761-000000000004}</Data>
<Data>AcrobatElements</Data>
<Data>{551570F5-5C50-4312-9247-B6919900D522}</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>


Log Name: Application
Source: MsiInstaller
Date: 9/06/2009 3:53:59 PM
Event ID: 1001
Task Category: None
Level: Warning
Keywords: Classic
User: MAIN\Gino
Computer: MAIN
Description:
Detection of product '{AC76BA86-1033-F400-7761-000000000004}', feature 'PDFMaker' failed during request for component '{20441490-7C3D-48D7-9116-3EED4AFB30BF}'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T05:53:59.000Z" />
<EventRecordID>150012</EventRecordID>
<Channel>Application</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-21-1247667063-1742806101-3523994643-1000" />
</System>
<EventData>
<Data>{AC76BA86-1033-F400-7761-000000000004}</Data>
<Data>PDFMaker</Data>
<Data>{20441490-7C3D-48D7-9116-3EED4AFB30BF}</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>


Log Name: Application
Source: MsiInstaller
Date: 9/06/2009 2:30:30 PM
Event ID: 1001
Task Category: None
Level: Warning
Keywords: Classic
User: MAIN\Gino
Computer: MAIN
Description:
Detection of product '{AC76BA86-1033-F400-7761-000000000004}', feature 'AcrobatElements' failed during request for component '{551570F5-5C50-4312-9247-B6919900D522}'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T04:30:30.000Z" />
<EventRecordID>150005</EventRecordID>
<Channel>Application</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-21-1247667063-1742806101-3523994643-1000" />
</System>
<EventData>
<Data>{AC76BA86-1033-F400-7761-000000000004}</Data>
<Data>AcrobatElements</Data>
<Data>{551570F5-5C50-4312-9247-B6919900D522}</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>


Log Name: Application
Source: Microsoft-Windows-Search
Date: 9/06/2009 11:28:24 AM
Event ID: 3036
Task Category: Gatherer
Level: Warning
Keywords: Classic
User: N/A
Computer: MAIN
Description:
The content source <csc://{s-1-5-21-1247667063-1742806101-3523994643-1000}/> cannot be accessed.

Context: Application, SystemIndex Catalog

Details:
The object was not found. (0x80041201)

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="32768">3036</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T01:28:24.000Z" />
<EventRecordID>149999</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>MAIN</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">

Context: Application, SystemIndex Catalog

Details:
The object was not found. (0x80041201)
</Data>
<Data Name="URL">csc://{s-1-5-21-1247667063-1742806101-3523994643-1000}/</Data>
</EventData>
</Event>


Log Name: Security
Source: Microsoft-Windows-Security-Auditing
Date: 9/06/2009 11:26:48 AM
Event ID: 5038
Task Category: System Integrity
Level: Information
Keywords: Audit Failure
User: N/A
Computer: MAIN
Description:
Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Windows\System32\drivers\psi_mf.sys
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-a5ba-3e3b0328c30d}" />
<EventID>5038</EventID>
<Version>0</Version>
<Level>0</Level>
<Task>12290</Task>
<Opcode>0</Opcode>
<Keywords>0x8010000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T01:26:48.618Z" />
<EventRecordID>384209</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="48" />
<Channel>Security</Channel>
<Computer>MAIN</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">\Device\HarddiskVolume2\Windows\System32\drivers\psi_mf.sys</Data>
</EventData>
</Event>

Log Name: Security
Source: Microsoft-Windows-Security-Auditing
Date: 9/06/2009 11:23:54 AM
Event ID: 5038
Task Category: System Integrity
Level: Information
Keywords: Audit Failure
User: N/A
Computer: MAIN
Description:
Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume2\Program Files\CyberLink\PowerDVD\000.fcl
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-a5ba-3e3b0328c30d}" />
<EventID>5038</EventID>
<Version>0</Version>
<Level>0</Level>
<Task>12290</Task>
<Opcode>0</Opcode>
<Keywords>0x8010000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T01:23:54.446Z" />
<EventRecordID>384208</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="48" />
<Channel>Security</Channel>
<Computer>MAIN</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">\Device\HarddiskVolume2\Program Files\CyberLink\PowerDVD\000.fcl</Data>
</EventData>
</Event>

Log Name: Setup
Source: Microsoft-Windows-WUSA
Date: 2/04/2009 11:31:24 AM
Event ID: 3
Task Category: None
Level: Error
Keywords:
User: MAIN\Gino
Computer: MAIN
Description:
The Windows update "Hotfix for Windows (KB954708)" could not be installed because of an error: 2149842966 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Program Files\Common Files\Windows Live\.cache\346b33901c9b328\Windows6.0-KB954708-x86.msu" /quiet /norestart ")
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WUSA" Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-04-02T00:31:24.224Z" />
<EventRecordID>9</EventRecordID>
<Correlation />
<Execution ProcessID="5936" ThreadID="2920" />
<Channel>Setup</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-21-1247667063-1742806101-3523994643-1000" />
</System>
<EventData>
<Data Name="UpdateTitle">"Hotfix for Windows (KB954708)"</Data>
<Data Name="ErrorCode">2149842966</Data>
<Data Name="ErrorString">
</Data>
<Data Name="CommandLine">"C:\Windows\system32\wusa.exe" "C:\Program Files\Common Files\Windows Live\.cache\346b33901c9b328\Windows6.0-KB954708-x86.msu" /quiet /norestart </Data>
</EventData>
</Event>

Log Name: Setup
Source: Microsoft-Windows-WUSA
Date: 20/03/2009 9:38:46 AM
Event ID: 4
Task Category: None
Level: Warning
Keywords:
User: MAIN\Gino
Computer: MAIN
Description:
The Windows update Update for Windows (KB944036) requires reboot. (Command line: "wusa.exe /quiet /norestart e:\06ee8258d60914375538b4e10315ff\ie8.msu")
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WUSA" Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-03-19T22:38:46.028Z" />
<EventRecordID>7</EventRecordID>
<Correlation />
<Execution ProcessID="4160" ThreadID="4748" />
<Channel>Setup</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-21-1247667063-1742806101-3523994643-1000" />
</System>
<EventData>
<Data Name="UpdateTitle">Update for Windows (KB944036)</Data>
<Data Name="CommandLine">wusa.exe /quiet /norestart e:\06ee8258d60914375538b4e10315ff\ie8.msu</Data>
</EventData>
</Event>

Log Name: Setup
Source: Microsoft-Windows-WUSA
Date: 20/01/2009 9:19:44 PM
Event ID: 4
Task Category: None
Level: Warning
Keywords:
User: MAIN\Gino
Computer: MAIN
Description:
The Windows update Update for Windows (KB948610) requires reboot. (Command line: ""C:\Windows\system32\WUSA.exe" "e:\95e6cf9149bef45113a6f4db00ce\wcu\dotNetFramework\dotnetmsp\x86\NetFX3.0-KB948610-v6001-x86.msu" /quiet /norestart")
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WUSA" Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-01-20T10:19:44.066Z" />
<EventRecordID>5</EventRecordID>
<Correlation />
<Execution ProcessID="4544" ThreadID="5172" />
<Channel>Setup</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-21-1247667063-1742806101-3523994643-1000" />
</System>
<EventData>
<Data Name="UpdateTitle">Update for Windows (KB948610)</Data>
<Data Name="CommandLine">"C:\Windows\system32\WUSA.exe" "e:\95e6cf9149bef45113a6f4db00ce\wcu\dotNetFramework\dotnetmsp\x86\NetFX3.0-KB948610-v6001-x86.msu" /quiet /norestart</Data>
</EventData>
</Event>

Log Name: Setup
Source: Microsoft-Windows-WUSA
Date: 20/01/2009 9:03:52 PM
Event ID: 4
Task Category: None
Level: Warning
Keywords:
User: MAIN\Gino
Computer: MAIN
Description:
The Windows update Update for Windows (KB948609) requires reboot. (Command line: ""C:\Windows\system32\WUSA.exe" "e:\95e6cf9149bef45113a6f4db00ce\wcu\dotNetFramework\dotnetmsp\x86\NetFX2.0-KB948609-v6001-x86.msu" /quiet /norestart")
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WUSA" Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-01-20T10:03:52.124Z" />
<EventRecordID>3</EventRecordID>
<Correlation />
<Execution ProcessID="3732" ThreadID="5680" />
<Channel>Setup</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-21-1247667063-1742806101-3523994643-1000" />
</System>
<EventData>
<Data Name="UpdateTitle">Update for Windows (KB948609)</Data>
<Data Name="CommandLine">"C:\Windows\system32\WUSA.exe" "e:\95e6cf9149bef45113a6f4db00ce\wcu\dotNetFramework\dotnetmsp\x86\NetFX2.0-KB948609-v6001-x86.msu" /quiet /norestart</Data>
</EventData>
</Event>

Log Name: Setup
Source: Microsoft-Windows-WUSA
Date: 22/10/2007 11:01:24 AM
Event ID: 4
Task Category: None
Level: Error
Keywords:
User: MAIN\Gino
Computer: MAIN
Description:
The Windows update Update for Windows (KB941649) requires reboot. (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Gino\Desktop\Microsoft update\Windows6.0-KB941649-x86.msu" ")
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WUSA" Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2007-10-22T00:01:24.473Z" />
<EventRecordID>1</EventRecordID>
<Correlation />
<Execution ProcessID="3700" ThreadID="2912" />
<Channel>Setup</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-21-1247667063-1742806101-3523994643-1000" />
</System>
<EventData>
<Data Name="UpdateTitle">Update for Windows (KB941649)</Data>
<Data Name="CommandLine">"C:\Windows\system32\wusa.exe" "C:\Users\Gino\Desktop\Microsoft update\Windows6.0-KB941649-x86.msu" </Data>
</EventData>
</Event>


Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 9/06/2009 11:51:57 AM
Event ID: 10010
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MAIN
Description:
The server {0002DF01-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T01:51:57.000Z" />
<EventRecordID>532884</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>MAIN</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">{0002DF01-0000-0000-C000-000000000046}</Data>
</EventData>
</Event>


Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 9/06/2009 11:26:48 AM
Event ID: 5
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: MAIN
Description:
File System Filter 'PSI' (Version 6.0, 24/03/2009 9:03:08 PM) failed to register with Filter Manager. The final status for this operation was 0xc01c0011.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{f3c5e28e-63f6-49c7-a204-e48a1bc4b09d}" />
<EventID>5</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T01:26:48.634Z" />
<EventRecordID>532865</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="56" />
<Channel>System</Channel>
<Computer>MAIN</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0xc01c0011</Data>
<Data Name="DeviceVersionMajor">6</Data>
<Data Name="DeviceVersionMinor">0</Data>
<Data Name="DeviceNameLength">3</Data>
<Data Name="DeviceName">PSI</Data>
<Data Name="DeviceTime">2009-03-24T21:03:08.000Z</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 9/06/2009 11:24:22 AM
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MAIN
Description:
The following boot-start or system-start driver(s) failed to load:
i8042prt
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T01:24:22.000Z" />
<EventRecordID>532846</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>MAIN</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">
i8042prt</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 9/06/2009 11:24:06 AM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MAIN
Description:
The windrvNT service failed to start due to the following error:
The system cannot find the file specified.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T01:24:06.000Z" />
<EventRecordID>532838</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>MAIN</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">windrvNT</Data>
<Data Name="param2">%%2</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 9/06/2009 11:24:06 AM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MAIN
Description:
The Webroot Spy Sweeper Engine service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T01:24:06.000Z" />
<EventRecordID>532837</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>MAIN</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Webroot Spy Sweeper Engine</Data>
<Data Name="param2">%%1053</Data>
</EventData>
</Event>


Log Name: System
Source: Service Control Manager
Date: 9/06/2009 11:24:06 AM
Event ID: 7009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MAIN
Description:
A timeout was reached (30000 milliseconds) while waiting for the Webroot Spy Sweeper Engine service to connect.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-09T01:24:06.000Z" />
<EventRecordID>532836</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>MAIN</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Webroot Spy Sweeper Engine</Data>
</EventData>
</Event>

Most of those errors shouldn't contribute to the slow down. I'm more concerned about the 93 processes running in the task manager. Can you uninstal any of the programs?

Hi Alan,

Thanks for the reply

What programs should we look at uninstalling and will Autoruns help at all. We might give some a go if not required

Sorry for the late reply,

I would uninstal as many programs as I could. Autoruns could be used to stop some programs from starting, but the removal of some of the programs would be best. Take for example itunes, it is a popular music player software, however it loads three processes in to the task manager even though you may not want to listen to music.

Hi Alan,

Which ones should we unistall because we do use a few of them even itunes


Regards

Uninstalling applications is down to the user. I can't advise what specific applications you can remove, as I don't know what applications you are using or need. I would start by removing old applications that you are no longer using, or use very rarely.