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Friends,
My first time on any forum, so please overlook mistakes.
I have a desktop,athalon 4400; 2GB RAM, 300GB hard drive, ATI radeon 800, running windows XP home edition with SP3.
I downloaded a trailer of a movie off the internet. It appeared to be a WMV file. when I tried to play it the windows media player 11 window opened but I got a smaller window with message saying that the player was downloading permission to play the file. After this WMP 11 window crashed and I had to reboot.
Since then norton internet security 2009 does not work in normal mode. I tried to run malware bytes anti-malware free version but it would not work as well. I had lost internet access. When I clicked on the internet icon (IE8), I got a message saying could not connect. Firefox again could not connect to the default web page. I have broad band acess with a wired router. When I checked the LAN settings the "use automatically configure settings" was unticked as was "use proxy server". When I ticked the use automatic configuration settings, and tried again IE did not work. My windows firewall which was working earlier had stopped working. I got into safe mode and ran norton. Found a virus called PROXY DNS. Once this was was removed I was able to use IE in safe mode. When I tried to google, I was redirected to different websites like ebay, my facebook, and downloads.com todownload antispyware. I had to reset my internet settings before I could use the internet.
I downloaded Combifix after reading about it at a few other sites, but when I save it and run it from desktop it does not run in safe mode. Also when I try to run it directly without downloading it I get an error message "cannot change file name to combifix 1" although I did not try to change this name myself. I suspect it is the virus. I can access system restore but when I try to do it message says "system restore will use a few minutes to gather data about restore point and then close", but nothing happens even after an hour.
Any help would be much appreciated.
ashok149
My first time on any forum, so please overlook mistakes.
I have a desktop,athalon 4400; 2GB RAM, 300GB hard drive, ATI radeon 800, running windows XP home edition with SP3.
I downloaded a trailer of a movie off the internet. It appeared to be a WMV file. when I tried to play it the windows media player 11 window opened but I got a smaller window with message saying that the player was downloading permission to play the file. After this WMP 11 window crashed and I had to reboot.
Since then norton internet security 2009 does not work in normal mode. I tried to run malware bytes anti-malware free version but it would not work as well. I had lost internet access. When I clicked on the internet icon (IE8), I got a message saying could not connect. Firefox again could not connect to the default web page. I have broad band acess with a wired router. When I checked the LAN settings the "use automatically configure settings" was unticked as was "use proxy server". When I ticked the use automatic configuration settings, and tried again IE did not work. My windows firewall which was working earlier had stopped working. I got into safe mode and ran norton. Found a virus called PROXY DNS. Once this was was removed I was able to use IE in safe mode. When I tried to google, I was redirected to different websites like ebay, my facebook, and downloads.com todownload antispyware. I had to reset my internet settings before I could use the internet.
I downloaded Combifix after reading about it at a few other sites, but when I save it and run it from desktop it does not run in safe mode. Also when I try to run it directly without downloading it I get an error message "cannot change file name to combifix 1" although I did not try to change this name myself. I suspect it is the virus. I can access system restore but when I try to do it message says "system restore will use a few minutes to gather data about restore point and then close", but nothing happens even after an hour.
Any help would be much appreciated.
ashok149
This post has been edited by ashoka149: 30 May 2009 - 07:18 AM
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