 NT AUTHORITY/SYSTEM automatic shutdown, reboots by itself, computer slow, can't fix it |
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Read this topic before posting a log. DO NOT post a ComboFix log unless requested to. Only members of the HijackThis Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log. When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc. Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
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  May 30 2009, 02:08 AM
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#1
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 New Member  Group: Members Posts: 1 Joined: 30-May 09 Member No.: 337,156  |
"System Shutdown: This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY\SYSTEM Time before shutdown: 00:00:59 Message: Windows must now restart because the Remote Procedure Call (RPC) Service terminated unexpectedly."  The computer then shuts down by itself and restarts. I checked online to see what the problem was and I found that it was related to the Blaster or sasser worm. You might think "Problam Solved" right away but it wasnt the case because I used many different anti-virus,Firewall and worm removal programs which were: -AVG antivirus -Zonealarm Firewall -McaFee Stinger -Symantec Blaster Worm Removal -Symantec Sasser Worm Removal -Avira antivir -Microsoft Malicious Software Removal Tool I've used all of these programs to scan the worm but none were able to find any viruses or the cause of the problem. I even tried looking for the worm manually under the Windows directory and other folders were the worm might potentialy be in but no luck.The message still pops up after all this, not to mention my computer runs slower and this triggers only when I'm online. The only way I can stop the countdown to type in "shutdown -a" in the run program so it wont reboot, but the computer runs even more slower after doing this, sometimes crashing. The message will still appear every time I start up my computer. Any ways I was hoping anyone would know what the problem is or if one could could suggest usiing the ComboFix to solve this problem because I heard a similar problem was fixed using this. Let me know ASAP before I smash this laptop into pieces. Thanks. DDS (Ver_09-05-14.01) - NTFSx86 Run by Gilbert at 2:04:47.81 on Sat 05/30/2009 Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.86 [GMT -4:00] AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF} FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch C:\WINDOWS\system32\svchost -k rpcss C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\WINDOWS\system32\cisvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\WINDOWS\System32\GEARSec.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\WLTRAY.exe C:\WINDOWS\stsystra.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\WINDOWS\ehome\RMSvc.exe C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\svchost.exe -k imgsvc C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\WINDOWS\ehome\McrdSvc.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\system32\cidaemon.exe C:\Documents and Settings\Gilbert\Desktop\dds.scr C:\WINDOWS\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://www.yahoo.com/ uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4060925 uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 mDefault_Page_URL = hxxp://www.yahoo.com/ mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com mStart Page = hxxp://www.yahoo.com/ mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html uInternet Connection Wizard,ShellNext = iexplore uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\twext.exe, BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: ThunderBHO: {889d2feb-5411-4565-8998-1dd2c5261283} - Thunder Browser Helper BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll TB: Megaupload Toolbar: {4e7bd74f-2b8d-469e-ccb0-b130eedbe97c} - c:\progra~1\megaup~1\MEGAUP~1.DLL TB: Ask Toolbar: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL TB: {4E7BD74F-2B8D-469E-9FA5-A33DE8DBE931} - No File TB: {D0523BB4-21E7-11DD-9AB7-415B56D89593} - No File TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} - EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe uRun: [Advanced SystemCare 3] "c:\program files\iobit\advanced systemcare 3\AWC.exe" /startup mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe mRun: [igfxpers] c:\windows\system32\igfxpers.exe mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe mRun: [SigmatelSysTrayApp] stsystra.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe" mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe" mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe IE: &Search - http://edits.mywebsearch.com/toolbaredits/...html?p=ZJfox000 IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000 IE: Open with WordPerfect - c:\program files\wordperfect office x3\programs\WPLauncher.hta IE: {09BA8F6D-CB54-424B-839C-C2A6C8E6B436} - c:\program files\thunder network\thunder\Thunder.exe IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll Notify: avgrsstarter - avgrsstx.dll Notify: igfxcui - igfxdev.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\gilbert\applic~1\mozilla\firefox\profiles\794ok5zt.default\ FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p= FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll FF - plugin: c:\program files\mozilla firefox\plugins\NPAskSBr.dll FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2004-1-1 325896] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2004-1-1 27784] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2004-1-1 108552] R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-5-28 148496] R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-5-28 353680] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2004-1-1 908568] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2004-1-1 298776] R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-12-13 198256] R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-12-13 165488] R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\McrdSvc.exe [2005-10-20 96256] R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?] S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-12-13 79472] S3 dsreader;MaxDrive Driver (dsreader.sys);c:\windows\system32\drivers\dsreader.sys [2007-6-8 19677] S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-9-25 822424] =============== Created Last 30 ================ 2009-05-29 21:01 <DIR> --d----- C:\9af9ec47922714381a51f0 2009-05-28 22:47 0 a------- C:\rollback.ini 2009-05-28 20:29 <DIR> --d----- c:\docume~1\gilbert\applic~1\MailFrontier 2009-05-28 20:24 24,321,056 a--sh--- c:\windows\system32\drivers\fidbox.dat 2009-05-28 20:24 254,264 a--sh--- c:\windows\system32\drivers\fidbox.idx 2009-05-28 20:18 <DIR> --d----- c:\program files\Zone Labs 2009-05-28 20:17 <DIR> --d----- c:\windows\Internet Logs 2009-05-28 14:18 <DIR> --d----- c:\program files\IObit 2009-05-28 14:18 <DIR> --d----- c:\docume~1\gilbert\applic~1\IObit 2009-05-28 13:59 <DIR> --d----- c:\program files\VS Revo Group 2009-05-28 13:38 55,640 a------- c:\windows\system32\drivers\avgntflt.sys 2009-05-27 17:32 65,536 a------- c:\windows\system32\2B.tmp 2009-05-27 17:32 82,432 a------- c:\windows\system32\dllcache\ws2_32.dll 2009-05-20 22:05 <DIR> --d----- c:\program files\common files\SWF Studio 2009-05-20 22:03 <DIR> --d----- c:\program files\common files\supportsoft 2009-05-20 22:03 1,843,200 a------- c:\windows\system32\acXMLParser.dll 2009-05-20 22:03 3,518,464 a------- c:\windows\system32\cdintf300.dll 2009-05-20 21:57 <DIR> --d----- c:\program files\Intuit 2009-05-20 21:57 <DIR> --d----- c:\program files\common files\Intuit 2009-05-20 21:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Intuit 2009-05-20 21:41 95 a------- c:\windows\QBChanUtil_Trigger.ini 2009-05-20 21:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SQL Anywhere 10 2009-05-20 21:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\COMMON FILES 2009-05-20 20:35 <DIR> --d----- c:\program files\Akamai 2009-05-09 20:09 244 a---h--- C:\sqmnoopt06.sqm 2009-05-09 20:09 232 a---h--- C:\sqmdata06.sqm 2009-05-04 02:59 244 a---h--- C:\sqmnoopt05.sqm 2009-05-04 02:59 232 a---h--- C:\sqmdata05.sqm ==================== Find3M ==================== 2009-05-27 13:57 6,580 a--sh--- c:\windows\system32\KGyGaAvL.sys 2009-05-13 00:50 3,088 a------- c:\windows\system32\cid_store.dat 2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll 2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll 2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll 2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll 2009-03-02 20:18 826,368 a------- c:\windows\system32\dllcache\wininet.dll 2007-02-25 00:32 251 ac------ c:\program files\wt3d.ini 2008-09-25 01:54 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092520080926\index.dat ============= FINISH: 2:08:43.43 ===============
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Jun 10 2009, 10:27 AM
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#2
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 Bleepin' Peaceful Group: HJT Team Posts: 3,071 Joined: 9-December 08 Member No.: 267,653 |
Hello and welcome to Bleeping Computer
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Thanks and again sorry for the delay. We need to see some information about what is happening in your machine. Please perform the following scan:
Information on A/V control HERE -------------------- Proud member - Unified Network of Instructors and Trained Eliminators
 If I'm helping you and I don't reply within 48 hours please feel free to send me a PM. Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored! |
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Jun 15 2009, 07:30 PM
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#3
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 OBleepin Investigator Group: Moderator Posts: 17,419 Joined: 14-July 06 From: Bloomington, IN Member No.: 76,150 |
Due to the lack of feedback, this Topic is now closed.
In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic. Orange Blossom 
-------------------- Orange Blossom An ounce of prevention is worth a pound of cure ESET NOD32, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.6.2.46, WinPatrol Plus, Sunbelt Personal Firewall - Full, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript |
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