Infected ndis.sys file...how do I clean/repair/replace

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Infected ndis.sys file...how do I clean/repair/replace, Can't fix this infection

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MrBuzz2u View Member Profile	May 29 2009, 01:25 AM Post #1
New Member Group: Members Posts: 2 Joined: 21-April 09 Member No.: 323,652	This is my first post. ndis.sys is infected with a trojan horse. I could really use some help getting this file fixed/cured. This is a laptop running XP Pro SP3. I have AVG 8.5, and have tried cleaning this infection with Spyware Doctor, Malwarebytes, and multiple scans with AVG. AVG seems to detect it ok, but will not clean it. Thanks in advance for any help you may be able to offer.

garmanma View Member Profile	May 30 2009, 07:45 PM Post #2
Computer Masochist Group: Moderator Posts: 26,655 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618	Welcome to BC Update mbam and run a FULL scan Please post the results Then run ATF and SAS ATF Please download ATF Cleaner by Atribune & save it to your desktop. Double-click ATF-Cleaner.exe to run the program. Under Main "*Select Files to Delete" choose: Select All. Click the Empty Selected* button. If you use Firefox browser click Firefox at the top and choose: Select All Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browser click Opera at the top and choose: Select All Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. Click Exit on the Main menu to close the program. Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator". ------------------------------------ SAS,may take a long time to scan Please download and scan with SUPERAntiSpyware Free Double-click SUPERAntiSypware.exe and use the default settings for installation. An icon will be created on your desktop. Double-click that icon to launch the program. If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.) In the Main Menu, click the Preferences... button. Click the "*General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked. Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked): Close browsers before scanning.* Scan for tracking cookies. Terminate memory threats before quarantining. Click the "Close" button to leave the control center screen and exit the program. Do not run a scan just yet. Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". Scan with SUPERAntiSpyware as follows: Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer. On the left, make sure you check C:\Fixed Drive. On the right, under "Complete Scan", choose *Perform Complete Scan* and click "Next". After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK". Make sure everything has a checkmark next to it and click "Next". A notification will appear that "*Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. If asked if you want to reboot, click "Yes" and reboot normally. To retrieve the removal information after reboot, launch SUPERAntispyware again. Click Preferences, then click the Statistics/Logs tab.* Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. If there are several logs, click the current dated log and press View log. A text file will open in your default text editor. Please copy and paste the Scan Log results in your next reply. Click Close to exit the program. -------------------- Mark why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits Become a BleepingComputer fan: Facebook and Twitter

MrBuzz2u View Member Profile	Jun 4 2009, 03:03 AM Post #3
New Member Group: Members Posts: 2 Joined: 21-April 09 Member No.: 323,652	Here is the Malwarebytes log. I did everything as instructed...but when I opened SuperAntiSpywareFree after the scan...there are no logs. Also, any and all network connection/devices in device manager all show the yellow exclamation mark on them and I have not had any success in reinstalling their drivers. Starting to look like a reinstall of windows. Malwarebytes' Anti-Malware 1.37 Database version: 2204 Windows 5.1.2600 Service Pack 3 5/31/2009 10:23:33 PM mbam-log-2009-05-31 (22-23-23).txt Scan type: Full Scan (C:\\|) Objects scanned: 172954 Time elapsed: 43 minute(s), 36 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 6 Registry Values Infected: 2 Registry Data Items Infected: 1 Folders Infected: 0 Files Infected: 2 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{abd45510-9b22-41cd-9acd-8182a2da7c63} (Trojan.FakeAlert) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{abd45510-9b22-41cd-9acd-8182a2da7c63} (Trojan.FakeAlert) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\Intel Physical Routine 1.2A (Backdoor.Bot) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> No action taken. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Malware.Trace) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\intel physical routine 1.2a (TRojan.Inject) -> No action taken. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken. Folders Infected: (No malicious items detected) Files Infected: c:\documents and settings\Administrator\Local Settings\Temp\nsrbgxod.bak (Trojan.Agent) -> No action taken. c:\documents and settings\JohnM\Local Settings\Temp\nsrbgxod.bak (Trojan.Agent) -> No action taken.

garmanma View Member Profile	Jun 4 2009, 07:19 PM Post #4
Computer Masochist Group: Moderator Posts: 26,655 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618	QUOTE Starting to look like a reinstall of windows. After a quick glance at the log, I have to agree with you I think it would be prudent -------------------- Mark why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits Become a BleepingComputer fan: Facebook and Twitter

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