Problems with ATI Radeon 1GB 4870 GDDR5 HD Video Card

Problems with ATI Radeon 1GB 4870 GDDR5 HD Video Card Since I have installed this card my graphics are HORRIBLE

#1 cclark0503

Member

Group: Members
Posts: 23
Joined: 02-May 09

Posted 07 May 2009 - 08:16 PM

Hello. I recently bought a ATI Radeon 1GB 4870 GDDR5 HD Video Card. After installing and downloading all the latest drivers and setting everything to highest quality in Catalyst Conrol Center, I logged onto World of Warcraft and saw that my graphics had become HORRIBLE. I had an Nvidia 8600 512mb in before and had very nice graphics, the ATI is a MAJOR step up and now my graphics are absolutley the lowest possible. I do not know what is going on but would appreciate any help. Thank you.

#2 fairjoeblue

Forum Addict

Group: Members
Posts: 1,594
Joined: 05-February 09
Gender:Male
Location:USA

Posted 07 May 2009 - 09:26 PM

Put all of the video card setting back to default & try it.

OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#3 cclark0503

Member

Group: Members
Posts: 23
Joined: 02-May 09

Posted 07 May 2009 - 09:35 PM

no luck, i was talking to a guy who said that because my computer only has 2gb of ram, and my new card uses 1g, that that is most likely the problem. He says just pick up a couple gigs of ram, what do you think?

#4 fairjoeblue

Forum Addict

Group: Members
Posts: 1,594
Joined: 05-February 09
Gender:Male
Location:USA

Posted 07 May 2009 - 09:49 PM

Your video card has it's own memory so it's not using the system memory.

I use only ATI cards.
I build computers for people to play WOW.
I never install the "catalyst Control Center" .
When I do the installation I select "Custom" & install the drivers only.
I have never had a complaint from anybody that plays WOW.
[I don't play myself]

If you check the device manager you will find that doing a default installation of the software from ATI carries & automatically installs a "Trial version of WOW" among other garbage.

OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#5 cclark0503

Member

Group: Members
Posts: 23
Joined: 02-May 09

Posted 07 May 2009 - 09:52 PM

Ok well the way i set everything back to default was through the CCC, is there a better way to do this? Sorry if i made you a lil mad there, it seems like i did. It did install the trial version of WoW when i first installed. So how would I go about resetting the default settings other than through the CCC?

#6 fairjoeblue

Forum Addict

Group: Members
Posts: 1,594
Joined: 05-February 09
Gender:Male
Location:USA

Posted 07 May 2009 - 10:02 PM

"Sorry if i made you a lil mad there"

I apologise if I sound angrt. I'm not.

If it were me I would uninstall EVERYTHING but don't let the computer restart until you are done.
go to the device manager & uninstall WOW.
Uninstall the CCC
Go to the Device Manager & uninstall the ATI video adapter[s]
[Don't let the unit restart]
Open My Computer
Open the C drive
look for folders named ATI & delete it
Open Program files & delete all folders for ATI & WOW.

Restart the unit

Reinstall the ATI dsoftware but choose a custom install.
Only install the ATI drivers [& WOW trial if you want it]

Now try it.

OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#7 dpunisher

Forum Addict

Group: BC Advisor
Posts: 1,692
Joined: 20-April 08
Gender:Male

Posted 07 May 2009 - 10:03 PM

cclark0503, on May 7 2009, 08:16 PM, said:

......... and now my graphics are absolutley the lowest possible.

In what way?

Did you remove the NVidia drivers before you installed your new card?

EDIT: Nothing wrong with CCC. Except for the first couple of iterations it works fine.

This post has been edited by dpunisher: 07 May 2009 - 10:04 PM

I am a retired Ford tech. Next to Fords, any computer is a piece of cake. (The cake, its not a lie)

#8 cclark0503

Member

Group: Members
Posts: 23
Joined: 02-May 09

Posted 07 May 2009 - 10:08 PM

Okay i will do that joeblue

to dpunisher: what i mean is that the graphics are very choppy and pixelated, and there is no difference between the lowest settings and the highest. I am also running at about 9 fps, instead of the old 60 i had with my Nivida 8600. Oh and yes i used DriverCleanerPro and removed all old drivers

This post has been edited by cclark0503: 07 May 2009 - 10:09 PM

#9 fairjoeblue

Forum Addict

Group: Members
Posts: 1,594
Joined: 05-February 09
Gender:Male
Location:USA

Posted 07 May 2009 - 10:08 PM

" Nothing wrong with CCC. Except for the first couple of iterations it works fine. "

I don't install it so people can't "expierment" with settings & keep bringing their computer back because it "dosen't work right" .
Since I quit installing the CCC I haven't had a unit come back for video software issues.

OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#10 dpunisher

Forum Addict

Group: BC Advisor
Posts: 1,692
Joined: 20-April 08
Gender:Male

Posted 07 May 2009 - 10:16 PM

fairjoeblue, on May 7 2009, 10:08 PM, said:

I can definitely understand that.

I am a retired Ford tech. Next to Fords, any computer is a piece of cake. (The cake, its not a lie)

#11 fairjoeblue

Forum Addict

Group: Members
Posts: 1,594
Joined: 05-February 09
Gender:Male
Location:USA

Posted 07 May 2009 - 10:18 PM

AH ! dpunisher has a very good point.

Nvidia drivers are usually worse then gum on a shoe to get rid of.
Even if you uninstall the video card in the device manager there is sometimes software still installed .

There is a "tool" for removing stubborn nvidia files.
Download it here,

http://downloads.guru3d.com/nVidia---Nasty...wnload-582.html

Remove all the nvidia stuff it finds,

OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#12 cclark0503

Member

Group: Members
Posts: 23
Joined: 02-May 09

Posted 07 May 2009 - 10:22 PM

hey joe, so the only thing i should install in custom install is South Bridge/IXP Drivers and HDMI Drivers

or do i need DirectX and
ATI AVIVO as well?

This post has been edited by cclark0503: 07 May 2009 - 10:22 PM

#13 cclark0503

Member

Group: Members
Posts: 23
Joined: 02-May 09

Posted 07 May 2009 - 10:26 PM

also, there are no Nvidia traces left on my computer

#14 fairjoeblue

Forum Addict

Group: Members
Posts: 1,594
Joined: 05-February 09
Gender:Male
Location:USA

Posted 07 May 2009 - 10:27 PM

You should already have DirectX .

On the AVIVO , after you install the other drivers check the device manager
If you have an unknown device, or one with a ! on it, install the AVIVO .
[you could just go ahead & try installing it.
If it isn't neccessary the install will tell you ]

OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#15 cclark0503

Member

Group: Members
Posts: 23
Joined: 02-May 09

Posted 07 May 2009 - 10:31 PM

After installing only the drivers, my system no long recognizes any video device.

There is a Found New Hardware Wizard that has opened up, should I run it?

This post has been edited by cclark0503: 07 May 2009 - 10:32 PM