BleepingComputer.com: Can't uninstall program -- even in safe mode!

Hi. I'm new to the forum, so I hope that someone can help.... (Thanks in advance...)

I'm running Vista SP1 on an Acer 4330 laptop. I can't uninstall Microsoft Office Home and Student 2007 (Trialware), no matter what I do!

When I tried to uninstall it (from an admin account), I got the message "The language of this installation package is not supported by your system"

I would like to uninstall the program because I already use Office 2003, and don't want to purchase 2007.

Icouldn't do anything from my admin account, so I went to Safe Mode, but got the same result.


How can I get rid of this program?


hendis

I've tried it and it is nearly impossible to do such
You would be better off reformatting the computer and not installing it
That's what I did
http://support.microsoft.com/kb/928218

Actually, it's trialware, and I didn't install the full version. It's placed into the default image by Acer.

I'll let you know how the MSKB works.



hendis

If I remember correctly, I uninstalled successfully from an Acer and a Compaq with REVO Uninstaller.

Revo didn't work for me
One thing I will say is to be sure to back up any Office documents that you don't want corrupt or go missing

I just installed Revo -- it found 25,872 leftover registry entries and other items related to Office 2007, but I've also got Office 2003 Professional installed, so Revo might be detecting some of that.

What I plan on doing is this:

• Back up all of my documents on all of my accounts
  
• Uninstall Office 2003
  
• Uninstall Office 2007
  
• Reinstall Office 2003
  
• Check to see if anything needs to be restored from backup
  
• Call Acer support to get 2007 removed from the restore image

hendis